i
Maranatha Christian University
ABSTRACT
Proyek Akhir ini membahas rancangan bisnis berupa sebuah tempat perawatan khusus untuk anjing. Tempat perawatan anjing ini bernama Woof Station. Tempat perawatan anjing ini terletak di perumahan Batununggal. Alasan saya membuka usaha ini di Batununggal, karena di kompleks tersebut belum terdapat satupun tempat perawatan anjing. Selain itu, berdasarkan pengamatan saya, penghuni kompleks Batununggal banyak yang memelihara anjing sebagai binatang
peliharaannya. Tentu saja, tempat seperti Woof Station dapat menjadi solusi bagi para pemilik anjing yang tidak sempat untuk mengurus anjingnya.
Dalam hal jenis pelayanan, Woof Station menyediakan salon anjing, penitipan anjing, foto anjing dengan kostum – kostum yang menarik, pelatihan anjing, serta tempat bermain bagi sang anjing. Woof Station menyediakan perawatan yang lebih lengkap daripada tempat perawatan anjing lainnya. Hal ini membuat Woof Station menjadi berbeda dengan tempat-tempat perawatan anjing lainnya di Bandung.
Dengan membuka usaha ini, saya yakin Woof Station akan menguntungkan kedua belah pihak, yaitu Woof Station mendapat laba yang banyak dan pihak pemilik anjing merasa puas dengan perawatan yang terbaik bagi binatang peliharaannya.
Berdasarkan analisis finansial, bisnis ini dapat dijalankan dengan modal Rp.178.850.000,00. Modal tersebut dapat kembali dengan
menjalankan Woof Station selama dua tahun dan 0,03 bulan. Selain itu, hasil perhitungan NPV terbukti positif. Sehingga bisnis ini sangat
ii
Maranatha Christian University
EXECUTIVE SUMMARY
Woof Station is a one-stop dog treatment center which provides
services for dogs such as a dog salon, dog shelter, dog photo shot with
unique costumes, dog training and dog playground. Woof Station is
excelling in giving a total care for dogs. Therefore, this business offers a
great opportunity to make a lot of profits because all services that dogs
needs are available in one place.
Woof Station is located at Batununggal Indah II/57, across from St.
Aloysius Batununggal School. Woof Station’s target market is the
residents of Batununggal Residence and the dog lovers around Bandung.
They are both female and male around 23 until 56 years old with the
middle to high economic level. The location supports the business to run
well because Batununggal residents have the dogs as their pets.
Woof Station applies modern technology in washing the dog. Woof
Station trusts Dog House Pet Dryer to groom and dry the dog. According
to WorldPetStore.com, the dryer cuts drying time by up to 75%. The dryer
makes the treatment time in Woof Station become more efficient.
Woof Station’s visions are to reach the maximum level of service quality and to make the dogs’ lovers aware about the importance of
treating the dogs well. On the other hand, its missions are to provide the
newest equipment in treating dogs and to keep the sanitary in Woof
Station.
The financial analysis indicates that this business is feasible with a
start up of 178,850,000 IDR. Payback period of Woof Station is 2 years
and 0.03 month. On top of that, after analyzing the NPV, the result is
positive. Therefore, Woof Station is where today’s smart money is being
iii
Maranatha Christian University
TABLE OF CONTENTS
TITLE PAGE……….. i
DECLARATION OF ORIGINALITY……… ii
FRONT COVER OF THE BUSINESS PLAN……… iii
APPROVAL PAGE……… iv
TABLE OF CONTENTS……… v
ABSTRACT……… vi
EXECUTIVE SUMMARY………. vii
CHAPTER I. THE BACKGROUND……….... 1
CHAPTER II. MARKETING ASPECT………... 7
CHAPTER III. OPERATIONAL ASPECT……….. 13
CHAPTER IV. HUMAN RESOURCE ASPECT……….... 20
CHAPTER V. FINANCIAL ASPECT ………... 24 BIBLIOGRAPHY
1
Maranatha Christian University
CHAPTER I
THE BACKGROUND
1.1 Background
A dog is the closest companion animal in our lives. According to
Wikipedia (par.1), dogs are taken care by humans as their home guards,
as sleuth hounds, or even as “a family” in their homes. Therefore, after we
get the advantages of the dog in our lives, as human beings, we should
give good treatment for the dog as well.
Considering the importance of treating dogs well, I would like to
open a dog treatment shop called Woof Station which will be located at
Batununggal Indah II/57, across St. Aloysius Batununggal School,
Bandung. This promising business is totally different from other pet shops
in Bandung because it specializes in treating dog only. Woof Station
provides various services such as dog salon, dog shelter, dog photo shot
with a lot of unique costumes, dog training, and dog playground.
Furthermore, I would like to explain more about Woof Station
through SWOT analysis. It consists Woof Station strengths, weaknesses,
2
Maranatha Christian University Strengths
Woof Station provides lots of treatment which will be done inside
the building (indoor). The advantages of treating dogs indoors are the
dogs will not get caught in the rain, and it will be easier for the employees
to watch the dogs. In addition, the owners will not be afraid that their dogs
will run away.
Woof Station provides more services than other pet shops in
Bandung. As for Woof Station’s competitors, such as the pet shops in
Ciwalk Mall, Istana Plaza Mall, Paris Van Java Mall, Hyper Point Mall,
Kembar Residence, and Cihampelas Street, they only provide few
treatments for dogs which are not as complete as what Woof Station offers
such as dog photo shoot with unique costumes, dog playground, and dog
hotel. Therefore, this business becomes a great opportunity to make a lot
of profits because Woof Station has many varieties in the treatment for
dogs.
Woof Station has established a procedure for the owners whose
dogs need to be taken care of at Woof Station. The owners have to bring
the dog’s health book or the vaccination letter from the veterinarian. The
procedure is made to prevent the dogs spread the diseases.
Woof Station applies modern technology in washing the dog. Woof
Station uses a Dog House Pet Dryer to groom and dry the dog. According
to WorldPetStore.com, the dryer cuts drying time by up to 75%. The dryer
makes the treatment time in Woof Station becomes more efficient. What is
3
Maranatha Christian University
dogs, the owner should use a pet dryer to groom and dry the dog, and not
use the hairdryer which is commonly utilized for humans, because using
human’s hairdryer can make the dog’s fur becomes curly.
Woof Station can fulfill the dog’s needs. According to The Dog Book
(2002), the dogs need treatments in order to fulfill their needs. The dogs’
needs are they need to be washed at least once a week to avoid the
disease and they need to be trained in order to discipline them so they will
be well-behaved and obedient. In addition, dogs need to socialize with the
other dogs in order to make them friendlier, and they need to have some
exercise to stay healthy.
From my observation, in the morning, mostly at weekend, a lot of
people take their dogs for a walk; approximately there are 50 dogs in
Batununggal Residence. Therefore, the location is strategic for providing
services for dogs around dogs’ lover residence.
Weaknesses
After knowing the strengths of Woof Station, I would like to analyze
the weaknesses of Woof Station. Woof Station provides treatments for
dogs only. As a result, people who have other kinds of pets, cannot use
Woof Station services.
Opportunities
Referring to its location which will be located at Batununggal Indah
II/57, Bandung, Woof Station has a strategic place in providing the
4
Maranatha Christian University
addition, there is only one nearest pet shop around Batununggal
Residence. Therefore, Woof Station’s location is easy to reach for the
owners who live around Batununggal area.
Threat
For the threat, Woof Station is a new shop in treating dogs in
Bandung. Therefore, at first Woof Station does not get any conviction from
the owners who have not used the services yet.
In order to implement this business, it is quite hard to find the
workers who love treating dogs because Muslims are forbidden to touch
and to be licked by the dogs. As a result, some Muslims do not want to
work in treating dogs.
1.3 Vision and Mission
The visions of Woof Station are to reach the maximum level of
service quality and to make the dogs’ lovers aware about the importance
of treating the dogs well. On the other hand, its missions are to provide the
safest equipment in treating dogs and to keep the cleanliness in Woof
Station.
1.4 Goal and Objectives
For the short term, Woof Station will enlarge the place, will hire
more employees and will upgrade the services with the latest equipment.
Also, Woof Station will make some dog contests (e.g. dog’s fashion show,
5
Maranatha Christian University
For the long term, Woof Station will open branches in Bandung and
other cities (e.g. Jakarta and Surabaya), and provide more facilities (open
a 24-hour dog clinic and WiFi). Woof Station will offer various treatments
for other animals (e.g. cat, horse, and rabbit), provide a Woof car service
(dog service on the spot), and provide pet-furniture and accessories for
dogs.
1.5 Meaning of Logo
For the logo and the brand name of Woof Station, I choose several
colors such as blue, green, yellow, red, orange, purple, black, white and
brown colors. According to Color Wheel Pro (par.2), blue represents
loyalty, expertise, and trust. Meanwhile, red is associated with love,
stability, and desire. Yellow suggests joy, happiness, and energy. Orange
combines the energy of red and the happiness of yellow. Moreover, green
symbolizes freshness, safety and harmony. Purple combines the stability
of blue and the energy of red. Brown suggests stability,friendliness, and
honesty. Black is associated with power, elegance, and mystery. White is
considered to be the color of perfection, and it is associated with light,
goodness, innocence, purity, and virginity.
For Woof Station, the meaning of the colors is that Woof Station will
6
Maranatha Christian University
Besides, Woof Station’s desire is treating the dogs with love, joy and
enthusiasm each day. Woof Station uses the safest equipment in treating
the dogs, therefore the dogs will look fresh after taking the services at
Woof Station. Next, Woof Station has employees who are honest and
friendly. Also, the employees have a lot of energy to treat the dogs well
everyday. For the logo, the paw, it means that Woof Station is only treating
Maranatha Christian University
BIBLIOGRAPHY
Printed Sources
“The Dog Book” PT. TriExs Trimacindo: Jakarta Barat, 2002
Electronic Sources
Anjingkita. Comment. 19 June 2008
<http://www.anjingkita.com/wmncomments.php?ArtID=642&pos=12>
“Article: Dog.” Wikipedia.org. Article. 3 Oct. 2008
<http://en.wikipedia.org/wiki/Dog>
BoosterBath WorldPetStore. DogGrooming. 19 June 2008
<http://www.worldpetstore.com/doghopetdr.html>
ColorWheelPro. ColorMeaning. 23 Dec 2008