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LINKING ADMINISTRATORS’ ROLES IN CAREER PROGRAMS TO

PROACTIVE BEHAVIOR AS A DETERMINANT OF EMPLOYEES’

PROMOTION OPPORTUNITIES

Azman Ismail1*, Eddy Madiono Sutanto2

1 Faculty of Economics and Management, University Kebangsaan Malaysia, Malaysia 2 Faculty of Economics, Petra Christian University, Surabaya, Indonesia.

*Corresponding author; Email: azisma08@gmail.com

Abstract

This research examines the relationship between administrators’ roles in career programs, proactive

behavior and employees’ promotion opportunities. Self-administered questionnaires were collected from employees who work in an established private oil and gas firm in West Coast of Peninsular Malaysia. The outcomes of SmartPLS path model analysis demonstrate that the ability of administrators to plan and manage career programs have strongly invoked employees’ proactive behavior. As a result, this situation may lead to an enhance employees’ promotion opportunities in the organizational sample. Further, this study offers discussion, implications and conclusion.

Keywords: Administrators’ roles in career programs, proactive behavior, promotion opportunity.

Introduction

Career program is a main responsibility of human resource development and management. It concerns on the progress of whole aspects of

em-ployees’ well-being which related to their occupations or professions in organizations (Neary, Dodd, & Hooley 2015; Guerrero, Jeanblanc, & Veilleux 2016). In high competitive organizations, career is viewed as a strategic instrument for supporting organizational strategy and culture. To ensure that this aim can be achieved, human resource administrators will usually use a partnership-corporate model to attract support from line administrators to involve in designing a

master plan for developing and enhancing employees’

career paths in organizations (Stumpf, 2007; Rosen, Slater, & Johnson 2013; Hornung, Rousseau, Weigl, Muller, & Glaser, 2014). This cooperation is often done through a committee system where all members will share their times, energies and expertise to thoroughly conduct career needs assessments and results from this assessment process will be used to establish objectives, set up action plans, determine career tools, and formulate career policies and proce-dures. This master plan will guide line administrators in developing and improving career paths for employees who work in every department/division within an organization (Guerrero et al., 2016; Gucciardi, Caputo, Fregonese, Launcher, & Sartori, 2017).

A well-designed career master plan helps admi-nistrators to appropriately perform their

responsibili-ties: first, determine a balance between workers’

careers requirements and the organization’s man -power requirements (Antoniu, 2010; Ismail, Daud, & Madrah 2011; Lips-Wiersma & Hall, 2007). Second, determine appropriate career instruments in order to help employees to achieve their career goals such as through internal training, formal education, coun-seling, job rotation, succession plans, work simplifica-tion and care the quality of employees’ work life in organizations (Chang et al., 2007; Ismail et al., 2011; Koen, Klehe, Van Vianen, Zikic, & Nauta 2010; Kulkarni, 2013). Third, match workers’ interests and capabilities with the organization’s current and future transformations through retaining and motivating top talented employees, enhancing engagement and pro-ductivity, strengthening the succession plan for competent people, upgrading knowledge transfer and retention, filling internal skill and role gaps, and creating a positive organizational image in an era of knowledge based global economy (Antoniu, 2010; Insala, 2016; Ismail et al., 2011).

An examination of the current literature pertain-ing to the up-to-date human resource development shows that well-designed career programs will not be able to support their vision and mission if adminis-trators do not have sufficient skills to handle the career programs (Hadjisolomou, 2015). According to an effective manager literature, market winner based organizations need administrators who have highly skills to think, plan and execute transformational

process in order to enhance employees’ career goals

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managing career programs, administrators often implement mechanistic and humanistic changes. Mechanistic change refers to the willingness of administrators to redesign job descriptions, promote flexibilities, decentralize decision-making power and provide empowerment so that employees will have more freedom and discretion in simplifying work procedures and methods, planning work schedules based on priority and reducing decision making

red-tapes in meeting customers’ demands and expec -tations (Husman, 2008; Johnson, Nguyen, Groth, Wang, & Ng, 2016). Conversely, humanistic change is often related to as administrators put a high value on employees, employees are viewed as valuable and important assets, and catalyst for transforming organizations in order to accomplish their vision and missions. Under this strategic perspective, administra-tors attempt to understand and respect diversity of

employees’ motives and expectations, motivate employees to acquire necessary knowledge and skills, implement multi-rater assessments, guide employees to support organizational strategies and objectives, and inspire employees work ethically by showing their good examples in organizations (Bass & Avolio, 1990; Ismail, Mohamad, Mohamed, Rafiuddin, & Zhen, 2010; Stumpf, 2007; Gilpin-Jackson, 2017).

Recent studies about effective career manage-ment highlight that the ability of administrators to appropriately design and manage career programs may have a significant impact on career outcomes, especially proactive behavior (Marinova, Peng, Lorinkova, Dyne, & Chiaburu, 2015; Van Der Zee, 2016) and promotion opportunity (Zhang, 2014; Ali & Zia-ur-Rehman, 2014; Dahling & Lauricella, 2016). In a career management perspective, proactive behavior is generally defined as employees have different characters such self-directed and future oriented behavior. If employees have high proactive behavior, this may enhance their job motivations, capabilities in making planning, awareness and sensitivity to situational changes, abilities to gene-rate new ideas and manage emotions, as well as abilities to use positive actions in enhancing performance and achieving career goals in organi-zations (Bateman & Crant, 1993; Crant, 2000; Fay & Freese, 2001; Wu & Parker, 2014). Conversely, pro-motion opportunity is broadly defined as an advance-ment of employees in gaining higher positions in their organizations (Stumpf, 2007; Takahashi, 2006). This promotion opportunity will invoke em-ployee perceptions that their employers highly

appreciate and recognize employees’ contribu -tions and/or performance by giving chances to carry out more challenging and bigger duties and

responsibilities in organizations (Breland et al., 2007; Naveed, Usman, & Bushra, 2011; Takahashi, 2006; Hamukwaya & Yazdanifard, 2014).

Interestingly, proactive behavior has been a crucial issue when many career management litera-ture published in the early of 21st century reveals that

effect of administrators’ roles in career programs on promotion opportunity is indirectly affected by employees’ proactive behavior (Said, Rasdi, Samah, Silong, & Sulaiman, 2015). Even though the nature of this relationship is interesting, the role of proactive behavior as an influential mediating variable has been ignored in the organizational career research literature. Many researchers debate that this condition may be caused by several reasons: first, many earlier studies on human resource management have much empha-sized the internal properties of career program, such as conceptual definitions, objectives, forms, and

advantages of administrators’ roles in planning and

implementing career programs in organizations (Brandt, 2012; Ismail, Madrah, Aminudin, & Ismail, 2013; Browning, Thompson, & Dawson, 2014). Second, many preceding researches on career management have much utilized a simple correlation analysis method to describe employee attitudes

toward administrators’ roles in career programs

and/or assess effect of administrators’ roles in career programs on particular dimensions of career out-comes such as proactive behavior and promotion opportunity. Findings from these studies have largely predicts the strength of association between

adminis-trators’ roles in career programs and the career outcomes (Neary et al., 2015).

Third, most previous researches on proactive behavior have used personality theories where it is seen as an important dispositional construct (e.g., differences between individual characters). This perspective ignores the role of proactive behavior as an important catalyst in the person-situation-behavior relationship. Thus, findings from this study have not capable to judge the role of proactive behavior as an influential mediating variable in between

administra-tors’ roles in career programs and employees’ promo -tion opportunities (Bateman & Crant, 1993; Crant, 2000; Kong, 2013). Consequently, the above study approaches have much produced general findings and this may not sufficient to be used as useful recom-mendations by practitioners in understanding the

concept of administrators’ roles in career programs,

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the researchers to fill in the gap of literature by assessing the mediating effect of proactive behavior in the relationship between administrators’ roles in

career programs and employees’ promotion opportu -nities.

The present study was conducted to answer two primary objectives: first, is to measure the relationship

between administrators’ roles in career programs and

proactive behavior. Second, is to measure the

relation-ship between administrators’ roles in career programs,

proactive behavior and promotion opportunity. The structure of this paper discusses five important aspects: literature review, methodology, findings, discussion and implications, and conclusion.

Relationship between administrators’ roles in

career programs and proactive behavior is consistent with the notion of leadership theory. For example,

House and Mitchell’s (1974) Path Goal Theory

describes that the ability of leaders to determine the correct paths may motivate employees to accomplish

their objectives. Moreover, Bass and Avolio’s (1990)

Transformational Leadership Theory suggests that the readiness of leaders to implement transformation process based on social relations in performing daily

work may enhance employees’ positive behavior.

Further, Graen and Uhl-Bien’s (1995) Leadership Making Model addresses that quality of relationship between leaders and followers is developed based on good treatments may enhance positive subordinate behavior (Bauer & Erdogan, 2015; Deluga, 1998; Liden, Sparrowe, & Wayne, 1997). Application of these theories in career administration shows that the notion of good leadership practice such as fair treatment, path-goal, transformation and quality of

interaction is normally translated into administrators’

roles in career programs. The notion of these theories is consistent with the career administration research literature (Searle, 2011; Brandt, 2012; Marinova et al.,

2015).

Some important previous studies were con-ducted using a direct effects model to assess

adminis-trators’ roles in career programs in the different

organizational samples, such as perceptions of 391 principals who attended the professional development programs at two multinational professional services organizations (Stumpf, 2007), 523 public servants at a state government agency in US (Searle, 2011), 131 workers in the Netherlands (Brandt, 2012), 28 402 meta-analytic tests (Marinova et al., 2015), 205 adult citizens of the United States (Dahling & Lauricella, 2016), 146 trainees from the financial sector (Van Der Zee, 2016) and 277 employees in a wide variety of jobs organized mainly in a traditional functional structure that included research and development,

manufacturing, warehousing, sales and marketing, and general administration in China (Zhang, 2014). The results of these surveys showed that the ability of administrators to properly plan and management

career programs had enhanced employees’ proactive

behavior (Searle, 2011; Brandt, 2012; Marinova et al.,

2015; Van Der Zee, 2016), and promotion opportu-nities (Stumpf, 2007; Ali & Zia-ur-Rehman, 2014; Dahling & Lauricella, 2016: Zhang, 2014).

The literature has been used as foundation of developing a conceptual framework as exhibited in Figure 1.

Based on the framework, it was hypothesized that:

H1: There is a positive relationship between adminis-trators’ roles in career programs and employees’

proactive behavior.

H2: There is a positive relationship between adminis-trators’ roles in career programs and employees’

promotion opportunities.

Relationship between of administrators’ roles in career programs, proactive behavior and employees’

promotion opportunities gained strong support from the main idea of proactive behavior theory (Bandura, 1977, 1986; Bateman & Crant, 1993; Crant, 2000). Traditionally, proactive behavior concept has been

first highlighted by Briggs and Cheek’s (1980) Big

Five Theory, which only explain as an important personal dispositional element, but its impact on employee outcomes has been ignored in career administration studies (Bateman & Crant, 1993; Crant, 2000). Then, this theory has been upgraded by Crant (2000) to develop a specific Proactive Behavior Theory, which reveals that employees with high proactive behavior have sufficient competencies (e.g., necessary knowledge, up to date skills, latest cogni-tive, affective and psychomotor abilities, positive attitudes and other current capabilities) and this will enable them to easily adapt, control and/or create good working environments. As a result, this environ-ment may induce positive employee outcomes.

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cation of this theory in career administration shows that proactive behavior is an important mediating variable in between administrators’ roles in career

programs and employees’ promotion opportunities

(Kong, 2013; Azman et al., 2016; Said et al., 2015). The main idea of the theory is consistent with the career administration research literature.

Further, several advanced studies were con-ducted using an indirect effects model to evaluate

employees’ proactive behavior in various organizatio -nal samples, such as perceptions of 325 academics from Malaysian research universities. The results of these surveys displayed that the ability of adminis-trators to appropriate plan and manage career

pro-grams had strongly invoked employees’ proactive

behavior. Consequently, this positive behavior could lead to an enhance employees’ promotion o pportuni-ties in the respective organizations (Said et al., 2015). The literature has been used as the important basis for developing a conceptual schema as exhibited in Figure 2.

Administrators

’ Roles in Career Programs

Proactive Behaviour

Promotion Opportunities

Figure 2

Conceptual Schema

Based on the schema, it can be hypothesized that:

H3: Effect of administrators’ roles in career pro -grams on employees’ promotion opportunities is mediated by employees’ proactive behavior.

Research Method

Research Design

A cross-sectional research design was employed because it allowed the researchers to incorporate the career administration literature and the actual survey as the main method to gather data for this study. Application of this method in management research may help the researchers to collect precise data, less bias, and high quality data (Creswell, 2012; Sekaran, 2000). This study was done at an established private oil and gas firm in West Coast of Peninsular Malaysia. For confidential reasons, the name of this organization is kept anonymous. The top

manage-ment of this organization has organized leadership development programs to impart mechanistic and humanistic oriented leadership style to administrators who work in different departments/sections, and they are also given autonomous power to plan and imple-ment career developimple-ment programs for professional, semi-professional and operation workers in the organizations. Even though administrators have taken proactive actions to achieve the objectives of career programs, the effectiveness has not been empirically investigated. Therefore, this situation has inspired the researchers to further explore the issue. At the initial stage of this research, a survey questionnaire was developed based on the career administration literature. Further, the back translation technique was employed to translate the survey questionnaires into Malay and English versions in order to increase the validity and reliability of the research results (Cresswell, 2012; Sekaran, 2000).

Measures

The survey questionnaire has four major parts: first, administrators’ roles in career programs (ARCP) had 11 items adapted from career administration literature (Saragih, 2011; Mack, 2012; Callow, Smith, Hardy, Arthur, & Hardy, 2009; Rank, 2006). The dimensions used to measure this construct were task autonomy and leadership. Second, proactive behavior (PROB) had 7 items adapted from career administration related proactive behavior (Searle, 2011; Gevorkian, 2011). The dimensions used to measure this construct were career management behavior, proactive personality and networking. Finally, promotion opportunity (PROT) had 8 items adapted from career program related promotion (Forret & Dougherty, 2004; James, 2000; Sutton, 2006). The dimensions used to measure this construct were policy, procedure, and criteria. The whole items used in the questionnaire were assessed using a 7-item

scale ranging from “strongly disagree/dissatisfied” (1) to “strongly agree/satisfied” (7). Respondent cha rac-teristics were treated as controlling variables because this study concerned on worker attitudes.

Sample

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researchers for confidentiality reasons. This condition has not allowed the researchers to choose participants using a random technique. Of the number, 118 (39 percent) usable questionnaires were successfully collected by the researchers. The survey questions were answered by participants based on their consent and a voluntarily basis. The adequacy of this sample is measured based on the rule of thumb, which

indicates “the sample size should be equal to larger of

10 times the largest number of structural paths directed at a particular construct in the structural

model” (Hair, Hult, Ringle, & Sarstedt, 2017), and

“the measurement models have an acceptable quality of terms of outer loading (i.e., loadings should be

above the common threshold of 0.70)” (Hair et al., 2017). The nature of this sample has met the above criteria, so it can be used to test the hypothesized model.

Data Analysis

The SmartPLS was utilized to assess the survey questionnaire data because it can deliver latent construct scores, overcome the problem of small sample size, estimate a complex model that has many latent constructs and manifest variables, meet assumptions about the distribution of variables and error terms, and handle reflective and formative measurement model (Henseler, Ringle, & Sarstedt 2015). The procedure of data analysis is: first, the instrument is evaluated to determine the standards of validity and reliability analyses. Second, the structural model is evaluated by examining the path coefficients using standardized betas (β) and t statistics (t > 1.65 [one tail] for the direct effects model) and t >1.96 [two tail] for the mediating model). Third, the value of

R2 for an endogenous variable is used as an indicator

of the overall predictive strength of the model based on the criteria: 0.26 (substantial effect), 0.13 (moderate effect), 0.02 (weak effect) (Cohen, 1988). Four, Zhao, Lynch, and Chen’s (2010) type of mediating effect procedure is used to determine the size of mediating effect based on the criteria: comple-mentary mediation (partial mediation), competitive mediation (partial mediation), indirect only (full mediation), direct-only (no mediation), and no effect (no mediation). Five, the value of Q2 of exogenous

latent variable is used to evaluate the model’s

predictive relevance based on the criteria: 0.02 (weak effect), 0.15 (medium effect) and 0.35 (large effect) (Hair et al., 2017). Finally, the value of f2 of

endo-genous latent variable is used to determine the effect size of independent variable in the model based on the

criteria: 0.02 (weak effect), 0.15 (medium effect) and 0.35 (large effect) (Hair et al., 2017).

Results and Discussion

Profiles of Respondents

Table 1 shows that the majority respondents were male (57.6 percent), aged between 25 to 34 years old (65.3 percent), degree holders (45.8 percent), employ-yees who served from 5 to 14 years (55.1 percent), employees who had monthly salaries starting from RM 4000 and above (55.1 percent), and married employees (72.0 percent).

The results of confirmatory factor analysis show that the values of average variance extracted (AVE) for ARCP (0.673), PROB (0.588) and PROT (0.739) were greater than 0.5, indicating that these constructs met the acceptable standard of convergent validity (Fornell & Larcker 1981). Meanwhile, the values of AVE square root in diagonal for ARCP (0.820), PROB (0.767) and PROT (0.860) were greater than the squared correlation with other constructs in off-diagonal, showing that these constructs met the acceptable standard of discriminant validity (Hair et al., 2017; Henseler, Ringle, & Sinkovics, 2009).

Factor loadings for the items that represent ARCP (0.753 to 0.879), PROB (0.730 to 0.786) and PROT (0.819 to 0.903) were greater than other items in the different constructs. These loadings stronger on their own constructs in the model, and greater than 0.70 were considered adequate (Hair et al., 2017). In sum, the measurement model has met the validity criteria. Further, the values of composite reliability for ARCP (0.958), PROB (0.909) and PROT (0.958) were greater than 0.7, indicating that the instrument used in this study had high internal consistency (Hair

et al., 2017).

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Table 1

SPM/MCE : Sijil Pelajaran Malaysia/Malaysia Certifi-cate of Education.

STPM/HSC : Sijil Tinggi Pelajaran Malaysia/Higher School Certificate.

RM : Malaysian Ringgit.

Table 2 displays that the presence of ARCP in the analysis had contributed 35 percent in the variance of PROB. This outcome shows that it provides strong support for the model. Further, the result of testing the research hypothesis displayed that ARCP was significantly related to PROB (B=0.589; t=7.637), therefore H1was supported. This result confirms that

ARCP act as important predictor of PROB in the organizations. Further, effect size (f2) and blindfolding (Q2) were tested using a Blindfolding procedure. The results of testing effect sizeshowed that the f2 value for ARCP (0.532) was larger than 0.35 (Hair et al.,

2017), showing that it provides the large effect on PROB. The results of blindfolding showed that the value of Q2 for PROB was 0.184, showing that it was

greater than zero for the reflective endogenous latent variable. This result has predictive relevance (Hair et al., 2017).

Note: Significant at *t > 1.65 (One Tail Testing).

Table 3 displays that the presence of ARCP in the analysis had contributed 15 percent in the variance of PROT. This outcome shows that it provides moderate support for the model. Further, the result of testing the research hypothesis displayed that ARCP was significantly related to PROT (B=0.392;

2017), showing that it provides the medium effect on PROT. The results of blindfolding showed that the value of Q2 for PROT was 0.097, showing that it was

greater than zero for the reflective endogenous latent variable. This result has predictive relevance (Hair et al., 2017).

Note: Significant at *t > 1.65 (One Tail Testing).

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relationship between ARCP and PROB was signifi-cantly related to PROT (B=0.366; t=4.943), therefore

H3 was supported. This result confirms that PROB

does act as an important mediating variable in the relationship between ARCP and PROT in the organi-zations. In terms of the type of mediating effect, PROB has played important roles as a direct only non-mediation effect in the hypothesized model (Zhao et al., 2010). Further, effect size (f2) and

blindfolding (Q2) were tested using a Blindfolding

procedure. The results of testing effect sizeshowed that the f2 value for ARCP was bigger than 0.35 (Hair

et al., 2017), showing that it provides the large effect on PROB. Conversely, the f2 value for PROB was from 0.15 to 0.35 (Hair et al., 2017), showing that it provides the medium effect on PROT. The results of blind folding showed that the value of Q2 for PROT was 0.084, showing that it was greater than zero for the reflective endogenous latent variable. This result has predictive relevance (Hair et al., 2017).

Table 4

Results of Testing H3

Hypothesis Relationship between ARCP and PROB

Relationship between PROB and PROT

Beta 0.586 0.366

T-Statistics 7.150 4.943

f2 0.523 0.155

R2 0.343 0.134

Q2 0.186 0.084

Note: Significant at *t > 1.96 (Two Tail Testing).

Discussion and Implications

The findings of this study reveal that PROB does act as an important mediating variable in the relationship between ARCP and PROT in the organi-zation. In the context of this study, senor management have collaborated and cooperated with line managers to plan and administer career programs based on the broad policies and procedures as established by their stakeholders. The majority respondents view that the levels of ARCP, PROB and PROT are high. This condition explains that the ability of administrators to properly plan and manage career programs will strongly invoke employees’ proactive behavior. Consequently, this positive behavior may lead to an enhance employees’ promotion opportunities in the organizations.

This study provides three major implications: theoretical contribution, robustness of research metho-dology, and contribution to practitioners. With respect

to theoretical contribution, the outcomes of this study have enhanced our understanding that PROB has successfully mediated the effect of ARCP on PROT in the organization. This outcome is consistent with the notion of Crant (2000) Proactive Behavior theory, which reveals that the ability of administrators to appropriately plan and manage career programs will

strongly invoke employees’ proactive behavior. As a

result, this situation may enhance employees’ promo -tion opportunity in the organiza-tions. This outcome also has supported and extended studies by Said et al.

(2015). With respect to the robustness of research methodology, the survey questionnaire data employed in this study had satisfied the requirements of validity and reliability analyses. This condition may lead to produced accurate and reliable research results.

In terms of practical contribution, this study provides several important recommendations that may be used as useful guidelines by practitioners to improve the administration of career programs in competitive organizations. This purpose may be executed if top management consider the following aspects: firstly, helping relationships and positive support should be encouraged between leaders and followers; and between followers in order to achieve organizational goals. Second, coaching programs should be planned to train management employees to be good coach and enhance their capabilities to use appropriate coaching techniques in teaching and faci-litating followers to perform daily work. Third, participative decision making style should be actively practiced to encourage communication openness, obtain brilliant suggestions and feedback from employees, as well as strengthen caring and coopera-tion cultures in improving employees’ work-life happiness. Four, recruitment and selection policies should focus on hiring candidates who have good personalities, relevant knowledge and good track records in previous working experiences to fill in

vacancies in critical positions. These candidates’ com -petencies may not only perform their job, but can be utilized to coach, mentor and counsel junior managers and supporting employees in accomplishing organiza-tion and job targets. If these suggesorganiza-tions are given attention this may strongly stimulate employees to perform organizational career goals.

Conclusion

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SmartPLS confirmed that proactive behavior has

successfully mediated the effect of administrators’

roles in career programs on employees’ promotion opportunities in the organizations. This finding is consistent with and has broadened the previous studies mostly published in Western countries. Thus, recent research and practice within human resource development and management need to view proactive behavior as the critical features of the career program domain. This study further suggests that the ability of administrators to appropriately design and manage career programs will strongly enhance subsequent positive career outcomes (e.g., career goals and career satisfaction). Therefore, these positive outcomes may lead to maintaining and supporting the organizational strategy and objectives in an era of global economy.

This study has few methodological and concep-tual limitations. Firstly, the data was taken using a cross sectional research design whereby it may not adequate to assess detail study sample profile and cannot make a comparison within the sample. Secon-dly, this study does not investigate the correlation between specific dimensions for administrators’ roles in career programs, proactive behavior and promotion opportunity. Thirdly, other specific dimensions for

administrators’ roles in career programs, proactive

behavior and promotion opportunity are neglected in this study. Finally, this study used a purposive sam-pling plan to collect data at an oil and gas firm in Peninsular Malaysia. These limitations may decrease the ability of generalizing the findings of this study to various organizational settings.

This study provides some important suggestions to strength future study. Firstly, several demographic variables such as gender, age, education and position should be further discovered because they may show significant perspectives in understanding how these

variables may influence employees’ work life well -being. Secondly, a longitudinal study is another method that may be considered because it can clearly explain detail the patterns of change, direction and, magnitude of cause-effect relationships between research variables. Thirdly, a future study should be done at more than one organizations and outcomes from this study can be used to make comparison in order to highlight meaningful findings. Four, other

dimensions of administrators’ roles in career pro-grams such as empowerment, method and networking should be investigated because they have extensively been recognized as significant antecedents of proac-tive behavior and promotion opportunity. Five, specific dimensions of proactive behavior such as positive traits and social networking should be mea-sured because they have broadly been acknowledged

as influential mediators in the relationship between

administrators’ roles in career programs and career

advancement. Finally, other specific dimensions of promotion opportunity such as monetary rewards, non-monetary rewards and position power should be evaluated because they are found as a significant

outcome of the relationship between administrators’

roles in career programs and proactive behavior. The importance of these matters needs to be further discovered in future research.

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Gambar

Figure 1.
Figure 2   Conceptual Schema
Table 1 Participant Characteristics

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