©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 1
Interviewing
Interviewing
for Employment and
for Employment and
Following Up
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 2
Writing Employment
Writing Employment
Messages
Messages
•
Application letters
•
Inquiry letters
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 3
Tips for Application
Tips for Application
Letters
Letters
•
Research the organization
•
Focus on the audience
•
Avoid gimmicks
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 4
Types of Application
Types of Application
Letters
Letters
•
Solicited
•
Unsolicited
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 5
•
Exhibit interest
•
Show persistence
•
Update application
Application Follow-Ups
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 6
Employment Interviews
Employment Interviews
•
Organization’s objective
–
Match applicants with the organization
•
Applicant’s objective
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 7
Typical Interview
Typical Interview
Sequence
Sequence
•
Screening stage
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 8
Types of Interviews
Types of Interviews
•
Structured
•
Open-ended
•
Group
•
Stress
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 9
Interview Media
Interview Media
•
•
Telephone
•
Instant messaging
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 10
What Employers Look
What Employers Look
For
For
•
Fit with the organization
–
Personality
–
Background
–
Style
•
Qualifications for the job
–
Knowledge
–
Skills
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 11
Preemployment Testing
Preemployment Testing
•
Integrity tests
•
Personality tests
•
Job-skills tests
•
Substance tests
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 12
Preparing for a Job
Preparing for a Job
Interview
Interview
•
Learn about the organization
•
Think ahead about questions
•
Build your confidence
•
Polish your interview style
•
Plan to look good
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 13
Learn About the
Learn About the
Organization
Organization
The Organization
The Opportunity
•Full name•Location
•Age
•Products
•Industry position
•Earnings and growth
•Overall structure
•Job title
•Job functions
•Job qualifications
•Career path
•Salary range
•Travel
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 14
Planning for Questions
Planning for Questions
•
Skills
•
Goals
•
Achievements
•
Interests
•
Attitudes
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 15
Prepare Some Questions
Prepare Some Questions
•
Are these my kind of people?
•
Can I do this work?
•
Will I enjoy the work?
•
Do I want this job?
•
Does the job pay what I’m worth?
•
Who will be my supervisor?
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 16
Bolster Your Confidence
Bolster Your Confidence
•
Manage your apprehension
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 17
Polish Your Interview
Polish Your Interview
Style
Style
•
Confidence
•
Poise
•
Good manners
•
Good judgment
– Mock interviews
– Nonverbal skills
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 18
Plan to Look Good
Plan to Look Good
•
Conservative clothing
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 19
Be Ready When You
Be Ready When You
Arrive
Arrive
•
Paperwork
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 20
The Interview Process
The Interview Process
•
Screening interview
–
Differentiate yourself
•
Initial selection interview
–
Cover your strong points
•
Final interview
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 21
Three Interview Stages
Three Interview Stages
•
The warm-up
•
Questions-and-answers
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 22
The Warm-Up Stage
The Warm-Up Stage
•
First impressions
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 23
Questions and Answers
Questions and Answers
•
Asking and responding
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 24
Close of the Interview
Close of the Interview
•
Concluding gracefully
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 25
Following Up
Following Up
After the Interview
After the Interview
•
Thank-you messages
©
Prentice Hall , 2008
Business Communicat ion Today, 9e
Chapter 19- 26
More Follow-up
More Follow-up
Messages
Messages
•
Requesting a time extension
•
Accepting a job offer
•
Declining a job offer
