Resource Hiring
5.11 Quality Control in the Design Phase
5.11.4 Approval of the Design
Engineering dept.:
Date:
Doc. No.:
8a Engineering Company
Client:
Phone:
Fax:
Email:
Project:
Project No.:
Project Mgr.:
Date:
Design modification Describe the modification:
Department Date Select the
department
Signature Cost control
Feasibility study Architect Structural mechanical electrical piping Evaluation contract other Name:
Date:
Signature:
Engineering dept.:
Date:
Doc. No.:
9a Engineering Company
Client:
Phone:
Fax:
Email:
Project:
Project No.:
Project Mgr.:
Date:
Cover transmittal Document type:
Drawings Report Letter
The objective from this document:
Approval Information
No. of copies Document name Document number Number
Receiving date:
Signature:
Quiz
1. Your organization is having a problem in the time management all of its projects. The CEO asks you to help senior management get a better understanding of the problems.
What is the FIRST thing you should do?
• Meet with individual project managers to get a better sense of what is happening.
• Send a formal memo to all project managers requesting their project plans.
• Meet with senior managers to help them develop a new tracking system for managing projects.
• Review the project charters and Gantt charts for all projects.
2. During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would he request these resources?
• Project manager
• Functional manager
• Team
• Project sponsor
3. A team member who doesn’t have the required skills or knowledge was assigned to a team. Who is responsible for ensuring that he receives the proper training?
• Sponsor
• Functional manager
• Project manager
• Training coordinator
4. You work in a matrix organization when a team member comes to you to admit he is having trouble with his task. Although not yet in serious trouble, the team member admits he is uncertain of how to perform part of the work on the task. He suggests a training class available next week. Where should the cost of the training come from?
• Switch to a trained resource to avoid the cost.
• The human resource department budget
• The team member’s functional department budget
• The project budget
5. What is the right way to overcome the cultural differences between employees in an international project?
• Training through project management
• Training for the different languages in the project
• Training about different cultures and civilizations
• Training about the differences in nationalities
6. You have just been informed that one of your team members has not been adequately trained to complete project tasks as assigned to him.
How would you handle this situation?
• Replace this team member with someone more qualified.
• Request proper training be provided through the functional manager.
• Revise the schedule to account for the decreased effective- ness of this resource.
• Mentor this resource during the remainder of project duration.
7. A project manager has just been assigned a team that comes from many countries including Brazil, Japan, the US, and Britain. What is his or her BEST tool for success?
• The Responsibility Assignment Matrix (RAM)
• The teleconference
• Team communication with the WBS
• Communication and well developed people skills
8. One employee is three days late with a report. Five minutes before the meeting, where the topic of the report is to be discussed, he gives you the report. You notice that there are some serious errors in it.
What will be your action?
• Cancel the meeting and reschedule when the report is fixed.
• Go to the meeting and tell the other attendees there are errors in the report.
• Force the employee to do the presentation and remain silent as the other attendees find the errors.
• Cancel the meeting and rewrite the report yourself.
9. The construction manager is away from the project and is replaced by a new one. The project manager meets with the replacement construc- tion manager and his team. In this meeting, what is the first issue the project manager should start on in the meeting?
• Introduce team members.
• Communicate the objectives of the project.
• Clarify the authority.
• Create a communication plan.
10. There are over twenty stakeholders on your project. The project is running in another country with people from three countries as team members. Which of the following is the MOST important thing to keep in mind?
• The communication channels will be narrow.
• Many competing needs and objectives must be satisfied.
• There must be one sponsor from each country.
• Conflicts of interest must be disclosed.
11. A project manager has a problem with a team member’s performance.
Choose the best way of communication to address this problem:
• Formal written communication
• Formal verbal communication
• Informal written communication
• Informal verbal communication
12. You have just been assigned to a project that is in the middle of the execution phase.
What is the best way to control the project as the project manager?
• Use a combination of communication methods.
• Hold status meetings because they have worked best for you in the past.
• Refer to the Gantt chart weekly.
• Meet with management regularly.
13. What conflict resolution technique is a project manager using when he says, “I cannot deal with this issue now!”
• Problem solving
• Forcing
• Withdrawal
• Compromising
14. A team member complains to the project manager that another team member has once again failed to provide necessary information. The project manager meets with both team members to uncover the reason for the problem. This is an example of:
• Withdrawal.
• Confronting.
• Compromising.
• Smoothing.