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COMPETENCY DEVELOPMENT STATISTICS

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Performance Highlights Management Reports Company Profile Management Discussion and Analysis

Risk Management

Number of Employees by Employment Status

Employment Status 2019 2018

Permanent Employee 11,127 11,281

Contract Employee 1,245 1,180

Total 12,372 12,461

Number of Employees by Length of Service

length of Service (years) 2019 2018

< 1 3,522 1,525

> 1 - 5 2,451 4,110

> 5 - 10 2,779 2,692

> 10 - 15 1,384 1,631

> 15 2,236 2,503

Total 12,372 12,461

Number of Employees by Age

Age (years) 2019 2018

< 25 1,275 771

> 25 - 30 2,972 2,863

> 30 - 35 2,710 2,697

> 35 - 40 2,305 2,446

> 40 3,110 3,684

Total 12,372 12,461

Number of Employees by Gender

gender 2019 2018

male 5,946 5,931

Female 6,426 6,530

Total 12,372 12,461

Competency Development Programs Based on Type of Training Type of Training

2019 2018

Participants

(People) Mandays (days) Participants

(People) Mandays (days)

managerial, Leadership & Soft Skills 87,416 31,742 1,995 3,421

Development Program & TCb 666 46,264 935 62,077

Risk, Corporate Assurance & Compliance 79,403 17,048 102,833 54,333

3D (Include IT Upskill & Reskills) 3,381 2,899 4,221 1,883

125

CIMB NIAGAANNUAL REPORT 2019

Supporting Business Review

Corporate Governance Report

Corporate Social Responsibility

Others Corporate Data Consolidated Financial Report

Type of Training

2019 2018

Participants

(People) Mandays (days) Participants

(People) Mandays (days)

Treasury, Finance & Tax 702 918 222 297

Credit 2,011 3,500 1,483 2,432

Operations & IT 1,882 2,631 13,472 5,485

Sharia 72,741 18,484 2,031 2,892

Transaction banking 608 798 310 531

Culture 59,486 21,847 18,754 7,147

Retirement 324 1,032 132 486

Sustainability Finance 444 807 17 45

Team building 14,053 3,827 12,802 3,201

Other 462 148 22 63

Total 375,343 195,504 183,675 164,342

Type, Objective, and Participants / Job Position Levels Type of training

(number of participants/training

programs)

Training objectives

Senior

Management Middle

Management Junior & Non

Management Total

2019 2018 2019 2018 2019 2018 2019 2018

managerial, Leadership & Soft Skills

Develop employee leadership skills, managerial skills and soft skills

1,102 171 9,657 707 76,657 1,117 87,416 1,995

Development Program & TCb

Development programs to provide a thorough understanding in the following fields ITDP, ODP, SmEDP, RmDP, Teller DP and TCb development programs that provide a thorough understanding of the banking industry

- - - 10 666 925 666 935

Risk, Corporate Assurance &

Compliance

Developing employee ability to manage risk and improve competencies in all job roles

1,494 1,673 9,871 12,946 68,038 99,357 79,403 113,976

3D (Include IT Upskill

& Reskills)

Improve competencies and skills in the digitalization era

19 108 415 843 2,947 3,270 3,381 4,221

Performance Highlights Management Reports Company Profile Management Discussion and Analysis

Risk Management

Type of training (number of participants/training

programs)

Training objectives

Senior

Management Middle

Management Junior & Non

Management Total

2019 2018 2019 2018 2019 2018 2019 2018

Sales Improve employee

competencies and skills in the sales aspect

223 79 4,557 1,220 24,700 10,162 29,480 11,461

Service Develop

competencies and skills in providing satisfactory services and experiences to customers

127 56 1,761 788 20,396 12,141 22,284 12,985

Treasury, Finance

& Tax

Improve employee competencies and skills in carrying out tax association, customs and other fiscal activities

27 9 163 79 512 134 702 222

Credit Improve

competencies and skills in the credit value chain and build integrated credit processes

67 37 492 238 1,452 1,208 2,011 1,483

Operation & IT Improve employee competencies and skills in carrying out business operations and developing the Company’s information technology capabilities

61 38 281 363 1,540 1,928 1,882 2,329

Sharia Increase employee

competencies and skills in carrying out banking activities based on Sharia

837 26 7,375 393 64,529 1,612 72,741 2,031

Transaction banking Improve employee competencies and skills in carrying out effective and efficient financial transaction activities

3 7 100 63 505 240 608 310

Culture Developing employee

skills in corporate culture

1,085 210 8,367 2,346 50,034 16,198 59,486 18,754

127

CIMB NIAGAANNUAL REPORT 2019

Supporting Business Review

Corporate Governance Report

Corporate Social Responsibility

Others Corporate Data Consolidated Financial Report

Type of training (number of participants/training

programs)

Training objectives

Senior

Management Middle

Management Junior & Non

Management Total

2019 2018 2019 2018 2019 2018 2019 2018

Retirement Improve employee competencies and skills before entering retirement

4 3 60 44 260 85 324 132

Sustainability Finance Develop competencies and skills in achieving sustainable development goals

82 5 171 10 191 2 444 17

Team building Togetherness activities to strengthen cooperation relationships that have an impact on improving team performance

396 316 2,311 1,945 11,346 10,541 14,053 12,802

Other Develop employee

technical competencies and skills in accordance with business needs to achieve the Company’s targets

61 1 105 10 296 11 462 22

Total   5,588 2,739 45,686 22,005 324,069 158,931 375,343 183,675

Employee Competency Development Data Type of training (number of participants

/training programs)

Senior

Management Middle

Management Junior & Non

Management Total

2019 2018 2019 2018 2019 2018 2019 2018

managerial, Leadership & Soft Skills 632 235 4,044 1,164 27,066 2,022 31,742 3,421

Development Program & TCb - - - 116 46,264 61,961 46,264 62,077

Risk, Corporate Assurance & Compliance 495 865 2,838 6,770 13,715 49,483 17,048 57,119

3D (Include IT Upskill & Reskills) 19 46 594 365 2,286 1,472 2,899 1,883

Sales 156 108 3,184 1,598 17,417 8,794 20,757 10,500

Service 120 26 2,004 378 20,678 9,146 22,802 9,550

Treasury, Finance & Tax 38 12 244 107 636 178 918 297

Credit 112 59 772 443 2,616 1,930 3,500 2,432

Operation & IT 77 40 442 426 2,112 2,233 2,631 2,699

Sharia 212 52 1,999 744 16,273 2,096 18,484 2,892

Transaction banking 4 10 118 101 676 420 798 531

Culture 349 77 2,827 915 18,670 6,155 21,847 7,147

Retirement 14 12 198 169 820 305 1,032 486

Sustainability Finance 104 5 323 32 380 8 807 45

Team building 125 79 791 486 2,910 2,635 3,827 3,201

Other 16 3 30 29 102 31 148 63

Total 2,473 1,630 20,409 13,844 172,622 148,869 195,504 164,342

Performance Highlights Management Reports Company Profile Management Discussion and Analysis

Risk Management

Competency Development Costs

in billion Rupiah

Type of development 2019 2018

management 117,51 88,14

DN External Seminars & Courses 4,12 4,13

LN External Seminars & Courses 0,55 0,36

Corporate Culture 10,48 9,32

Training Center 13,42 8,06

Operational Training 44,92 40,75

Sub Total 191,00 150,75

Budget Realization from the previous year 43,00 17,50

Total 234,00 168,25

During 2019, the HR development funds allocated by the bank amounted Rp234.0 billion, an increase of 39.08% compared to Rp168.3 billion the previous year.

The increase was in line with the 105% increase in the number of training participants, and the 46% increase in the number of training days from the previous year.

129

CIMB NIAGAANNUAL REPORT 2019

Supporting Business Review

Corporate Governance Report

Corporate Social Responsibility

Others Corporate Data Consolidated Financial Report

tOp 20 lARgEst sHAREHOlDERs

No. Shareholder Status Number of Shares

(sheet) Shareholding (%)

1. CImb GROUP SDN b HD - NON TRADING Institution – Foreign 22,936,243,134 91.26

2. PT COmmERCE KAPITAL NPWP Limited Liability

Company

255,399,748 1.02

3. CITIbANK NEW YORK S/A GOVERNmENT OF NORWAY - 16 NPWP Limited Liability Company

201,368,500 0.80

4. bANK CImb NIAGA TbK PT. bank Domestic 197,986,802 0.79

5. CITIbANK NEW YORK S/A GOVERNmENT OF NORWAY - 15 Institution – Foreign 162,219,731 0.65 6. CITIbANK NEW YORK S/A GOVERNmENT OF NORWAY - 23 Institution – Foreign 130,552,500 0.52

7. PT. PRUDENTIAL LIFE ASSURANCE - REF Insurance - NPWP 59,700,100 0.24

8. CImb GROUP SDN bHD - TRADING Institution – Foreign 55,093,447 0.22

9. LINDRAWATI WIDJOJO Individual - Dometic 54,300,000 0.22

10. PHILLIP SECURITIES PTE LTD Institution – Foreign 42,453,163 0.17

11. PT. KL TRIO NPWP Limited Liability

Company

35,500,000 0.14

12. mANULIFE DANA EKUITAS Insurance NPWP 28,372,600 0.11

13. CGS-CImb SECURITIES (SINGAPORE) PTE LTD Institution – Foreign 28,364,296 0.11

14. REKSA DANA SAm DANA CERDAS mutual Fund 26,367,400 0.10

15. THE NT TST CO S/A Vb SELECT PAN-ASIA FUND I, LP Institution – Foreign 25,000,000 0.10

16. OCbC SECURITIES PTE LTD -CLIENT A/C Institution – Foreign 23,935,849 0.10

17. bNYm RE bNYmLb RE EmPLOYEES PROVIDENTFD bOARD-2039927326

Institution – Foreign 19,315,056 0.08

18. CLEARSTREAm bANKING S.A. LUXEmbOURG Institution – Foreign 18,298,795 0.07

19. REKSA DANA mANDIRI DYNAmIC EQUITY mutual Fund 16,047,400 0.06

20. PT ELANG mAHKOTA TEKNOLOGI TbK NPWP Limited Liability Company

15,822,800 0.06

Others - 799,265,522 3.18

Total 25,131,606,843 100.00

The ownership of PT bANK CImb NIAGA TbK shares listed in the above table relate to Treasury Shares.

sHAREHOlDERs WitH mORE tHAn 5% sHAREs

Shareholder Number of Shares

(sheet) Shareholding

(%)

CImb GROUP SDN bHD 22,991,336,581 91.48

As per 31 December 2019, there were no institutional shareholders with shares above 5% with CImb Niaga shares other than CImb Group Sdn bhd, which is the controlling shareholder of the bank. However, CImb Niaga still guarantees the rights of the shareholders as stipulated in Article 11 Paragraph 3. of the Articles of Association, that shareholders whether individually or jointly representing at least 1/10 of the total number of shares with valid voting rights, may propose agenda items to the GmS, including in this case nominations to the board of Directors and board of Commissioners of the bank.

SHAREHOLDER

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