Based on the results of research, discussion and analysis that has been done, the conclusions that can be drawn are as follows: (1) Transformational leadership has a positive and significant effect on organizational citizenship behavior (OCB) of PO employees. Putra Karya Usaha Services. These results indicate that an effective transformational leadership style organizational organizational citizenship behavior (OCB) PO employees. Putra Karya Usaha Services will increase. (2) Organizational Culture has a negative and significant effect on organizational citizenship behavior (OCB) for PO employees. Putra Karya Usaha Services. These results indicate that good organizational culture and conducive organizational organizational citizenship behavior (OCB) PO employees. Putra Karya Usaha Services declined. These results indicate that if the company has an effective leadership style, organizational citizenship behavior (OCB) PO employees. Putra Karya Usaha Services will increase. While organizational culture does not affect, because the indicator does not see the existing organizational culture, moreover the indicators used include innovation and team orientation that have less role in organizational culture, this is evident from the descriptive analysis of only under 5 % which states agreed.
The findings of this study indicate that the influence of OCB is still needed in the achievement of organizational goals. The implications of the results of this study refer to forming an effective leadership style and building an organizational culture in the field of transportation capable of reflecting a national culture that is able to attract new customers.
In the future, researchers can look deeper into organizational citizenship behavior (OCB) which will continue to develop along with technological developments in the world of transportation, especially while paying attention to organizational culture.
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