Gestalt a set of things, such as a person’s thoughts and experiences, considered as a whole and regarded as amounting to more than the sum of its parts; a set of items or things that are regarded as a whole
healthy relating refers to the use of good CIPS between nurses, their colleagues, and their patients/clients; good communication is respectful, non-exploitative, non- judgemental and formal rather than casual
humanistic humanistic psychology implies that individuals can solve their own problems independent of cultural and organisational constraints
immigration coming to a foreign country to settle there
individualism from an ‘individualistic’ perspective, individuals are assumed to have the power to find their own solutions to their problems, independent of cultural or organisational constraining factors
interpersonal skills are exhibited when nurses demonstrate their abilities to use evidence-based, and theory-based, styles of communication with their patients/clients and colleagues
level descriptors a range of relative scales or values that are used to categorise, describe and sort ideas, activities or responsibilities
loss is a feature of the subjective experience of depression or low mood metacognitive refers to the idea of ‘thinking about thinking’; this means, in practice, thinking about the ways in which you, as a nurse, and your patients/clients, think about the ways in which you and they think
migration going from one place to another
moral practice in nursing refers to the respectful treatment of a patient/client as a fully human being, rather than an object or an ‘it’
nurse-focused refers to the defensive ways in which nurses often communicate with their patients/clients; these forms of communication are often guarded, withdrawn and distancing, leaving patients/clients feeling more anxious and lonely than they otherwise might be
prejudice bigoted views held by members of one culture against members of another
professional friend a relationship that conforms to the standards of skill,
competence or character normally expected of a properly qualified and experienced person in a work environment and combines this with elements of friendship characterised by mutual assistance, approval and support
professional relationship the connection between two or more people or groups and their involvement with one another, especially with regard to the way they behave towards and feel about one another, which is focused around an occupation as a paid job rather than as a hobby
rationalisation finding reasons to explain or justify one’s actions
Glossary
reflective writing writing that is characteristic of and expresses contemplative, analytical and careful thoughts
Rogerian principles refers to the position that the ‘core conditions’ of Rogerian- informed interpersonal communication are both necessary and sufficient; these conditions are ‘non-judgementalism’, ‘unconditional positive regard’ and ‘genuineness’
schemas psychological templates, or mental structures, that we all develop to make sense of the world; they help us develop general expectations about ourselves, others, social roles and events, and how to behave in specific situations
self-awareness our knowledge about ourselves, our motivations, and how these translate into our behaviours
self-esteem an individual’s subjective experience of the overall effectiveness they possess in the conduct of their lives; low self-esteem, therefore, indicates a lowered experience of such effectiveness
social relationship the connection between two or more people or groups and their involvement with one another, especially with regard to the way they behave towards and feel about one another, focused around human society and how it is organised
social rules authoritative principles set forth to guide behaviour or action that relate to the connection between two or more people or groups and their involvement with one another, especially with regard to the way they behave towards and feel about one another
social thinking use of the mind to form thoughts, opinions, judgements and conclusions about the way in which people in groups behave and interact
suffering individuals who are suffering exhibit high levels of distress in relation to their physical or mental anguish
theory of mind the ways in which all human beings make inferences and guesses about what they think is going through the minds of others and what informs their behaviour
therapeutic relationship relating to or involving activities carried out to maintain or improve somebody’s health within the professional relationship defined above transcultural refers to a sophisticated awareness of the beliefs, feelings and behaviours of members of cultures other than one’s own
unhealthy relating an abandonment of the moral, psychological and empathic basis for caring, interpersonal communication; organisational environments will contribute to the shaping of healthy and unhealthy relating between nurses and patients/clients
Glossary
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