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The Washington Plaza flagship hotel in Seattle was the first property to be renamed The Westin Hotel on September 1, 1981. That same year, Westin opened a new corporate headquarters directly across the street in the Westin Building, which shared a parking garage. with the hotel. The Westin has offered its meeting room that you can use to work with your company in a different atmosphere.

Westin is here to help you pursue your personal best and find your best self. You can also exercise and take some classes such as accompanied by experienced instructors from The Westin. Live a 5-star experience in Surabaya, Indonesia that nurtures your well-being with luxurious facilities and exceptional service at The Westin Surabaya.

Visitors staying at the Westin Surabaya will be warmly welcomed by The Westin team upon arrival in the welcome lobby. This welcome lobby also contains a Westin wedding room where The Westin can help you realize your dream wedding. The main lobby of The Westin Surabaya is located on the L floor, from where visitors are treated to beautiful views of the city and of course the luxurious and elegant interior of The Westin.

The Westin Grand Ballroom stands to be the ultimate venue in the city – and the largest to date – to host all kinds of events, amidst excellent and impeccable service.

Figure 1. Feel Well by The Westin  Source: The Westin, 2018
Figure 1. Feel Well by The Westin Source: The Westin, 2018

Accommodation

Guests staying in our Club Rooms and Suites can join us at the Westin Executive Club Lounge, serving complimentary breakfast, snacks and happy hours with stunning views of Surabaya.

Figure 19. Westin Deluxe Double  Source: The Westin, 2020
Figure 19. Westin Deluxe Double Source: The Westin, 2020

Standard Operating Procedures During Pandemic

This room type offers disabled-friendly rooms.. This room type offers disabled-friendly rooms with a shower cabin 3). International's family of brands, we have implemented a multi-pronged approach to meeting the health and safety requirements of our "Commitment to Clean" standards. Here are some of the key changes you can expect from your stay at the Westin.

All staff at The Westin must use the gloves and masks that we use. When there are signs that someone is sick, they should rest at home and can return to work if they feel fit and bring a letter of smear results that show negative. For workplaces such as kitchens and other offices, disinfectant is periodically sprayed to ensure the safety of working personnel.

Please join us in our efforts to improve the safety of our public areas by complying with local regulations, practicing social distancing (keeping at least 2 meters away from other guests and hotel employees) and wearing face coverings when in the public areas of the hotel. Signage throughout our hotels to remind guests to maintain social distancing, enforce occupancy limits and reduce seating capacity in our restaurants in accordance with local and state mandates, and partitions installed at receptions and food and beverage outlets. Please note that each room is thoroughly cleaned and disinfected prior to arrival, and all room keys are also cleaned and disinfected.

In keeping with Marriott's commitment to clean, we have made several improvements to our cleaning practices throughout our property and in guest rooms. Improved cleaning of public space: We have increased the frequency of cleaning and sanitizing, especially in high-traffic areas, including restrooms, elevators, and escalators, and we have provided more hand sanitizing stations. Personal Protective Equipment (PPE): Associates will wear PPE (eg face masks, gloves, etc.) based on the activities they are performing and based on guidelines from local authorities.

Room amenities: Personal guest cleaning kit is available for each arriving guest as well as upon request. We will provide daily cleaning services and while you are away from the room. Dining room service available according to local authority protocols with face mask and glove.

Organizational Structure and Main

Coordinating the activities of the different departments. monitoring the efficiency and quality of services and compliance with standards. Managing the hotel's budget and finances with the aim of achieving efficiency and cost-effectiveness. Ultimately responsible for ensuring that the kitchen meets all requirements. regulations including sanitary and food safety guidelines 7).

Provide support to junior kitchen staff with various duties including line cooking, food preparation and plate serving. Collaborate with the rest of the culinary team to ensure high quality food and service. Relays orders to his station's cook and ensures that each menu item for which his station is responsible is prepared on time.

Assisting with cooking duties in the kitchen; follow instructions and remember procedures and standard recipes. Work according to the tasks and instructions of the Chef de partie/Souschef/Chef. 6).

Hygiene and Sanitation of The Company

In choosing equipment to be used in food processing, attention should be paid to the materials used and ease of cleaning. Usually the equipment used in food processing is a material that does not react with food ingredients. In addition to paying attention to the type of material used for kitchen utensils, the placement of

Wash the device thoroughly with high temperature water to kill any bacteria present. The conditions where the equipment is stored must be free of insects, rats and other nuisance animals. All kitchen utensils such as knives, peelers and so on should be soaked in water that has been mixed with a sanitizing solution and replaced every 2 hours.

Hygiene and sanitation of the food products produced must be taken into account so that there is no contamination of the food served to the guests. The food served to the guests should be really clean and healthy, free from various types of contamination such as viruses, bacteria and other germs, and ensure that the guests do not suffer from food and beverage poisoning. Note the condition of goods such as damaged cans or food that has expired.

With the use of this HACCP form, the temperature of cooler and freezer will be stable and safe. This HACCP form is really helpful to make sure that every dish has been tested before.

Figure 24. HACCP Form A-3  Source: Personal Documentation, 2021
Figure 24. HACCP Form A-3 Source: Personal Documentation, 2021

Gambar

Figure 1. Feel Well by The Westin  Source: The Westin, 2018
Figure 2. Work Well by The Westin Source: The Westin, 2018
Figure 3. Move Well by The Westin  Source: The Westin, 2018
Figure 4. Eat Well by The Westin  Source: The Westin, 2018
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