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Confidence

by Doddy Doddy

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3

6 10

25

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24

102

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8

33 77

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4 15

18 20

30 32

41

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17

25

35

48

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11

26

35 46

90 95

107

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15 21 45

54

56 109

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40

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3

3

19 22

42

55

55

64 82

86 104

106

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66

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21

62 71

80 89

92

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4

15

38

39 67

68 88

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2

4

5 12

37

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6

11 14

28

33

34

49

75

84

97

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13 13

34 65

99

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24 %

SIMILARITY INDEX

20 %

INTERNET SOURCES

16 %

PUBLICATIONS

10 %

STUDENT PAPERS

1 < 1 %

2 < 1 %

3 < 1 %

4 < 1

PRIMARY SOURCES

"The Influence of Leadership, Professional Attitude, and Trust on the Performance of Navy Officers", International Journal of Innovative Technology and Exploring Engineering, 2019

Publication

I.G.N. Andhika Mahendra, Abdul Halik, Sumiati. "Trust as A Mediation of the

Influence of Experiential Marketing, Quality of Service and Customer Relationship Marketing on Consumer Satisfaction Fast Delivery

Service in Surabaya", International Journal of Economics, Business and Management

Research, 2022

Publication

bajangjournal.com

Internet Source

journal.uc.ac.id

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7 < 1 %

8 < 1 %

9 < 1 %

10 < 1 %

11 < 1 %

12 < 1 %

13 < 1 %

14 < 1 %

15 < 1 %

Internet Source

testmagzine.biz

Internet Source

ijisrt.com

Internet Source

nveo.org

Internet Source

Submitted to Higher Education Commission Pakistan

Student Paper

www.scirj.org

Internet Source

Submitted to Eastern Illinois University

Student Paper

Submitted to Massey University

Student Paper

Misransyah, Semuel Risal, Mukhlan Khariry,

(26)

16 < 1 %

17 < 1 %

18 < 1 %

19 < 1 %

20 < 1 %

21 < 1 %

22 < 1 %

23 < 1 %

www.ijrrjournal.com

Internet Source

Submitted to South Bank University

Student Paper

Submitted to University of Sunderland

Student Paper

ijebmr.com

Internet Source

www.indianresearchjournal.com

Internet Source

jurnal.ahmar.id

Internet Source

Muazza Muazza. "In Search of Quality Human Resources in Education: Professional

Competency, Compensation, Working

Climate, and Motivation toward Vocational Teachers' Performance", Indonesian Research Journal in Education |IRJE|, 2021

Publication

www.ijlemr.com

(27)

26 < 1 %

27 < 1 %

28 < 1 %

29 < 1 %

30 < 1 %

31 < 1 %

< 1

Honorata Ratnawati Dwi Putranti, Dedi Hendaryadi, Tri Widayati. "Analysis of the

Effect of Service Quality on Customer Loyalty Through Commitment Service Quality: Study in Rest Area 65A and 65B Jasa Marga

Kualanamu Tol", European Journal of Business and Management Research, 2023

Publication

digilib.uinsby.ac.id

Internet Source

Submitted to Postgraduate Schools -

Limkokwing University of Creative Technology

Student Paper

www.ajhssr.com

Internet Source

acikbilim.yok.gov.tr

Internet Source

ejurnal.politeknikpratama.ac.id

Internet Source

feb.studenttheses.ub.rug.nl

(28)

35 < 1 %

36 < 1 %

37 < 1 %

38 < 1 %

39 < 1 %

40 < 1 %

41 < 1 %

1

repository.ubaya.ac.id

Internet Source

Submitted to University of Witwatersrand

Student Paper

admin.calitatea.ro

Internet Source

media.neliti.com

Internet Source

ojs.unud.ac.id

Internet Source

pt.scribd.com

Internet Source

Cheng-Kun Wang, Mohammad

Masukujjaman, Syed Shah Alam, Ismail

Ahmad, Chieh-Yu Lin, Yi-Hui Ho. "The Effects of Service Quality Performance on Customer Satisfaction for Non-Banking Financial

Institutions in an Emerging Economy",

International Journal of Financial Studies, 2023

Publication

consortium.upj.ac.id

(29)

44 < 1 %

45 < 1 %

46 < 1 %

47 < 1 %

48 < 1 %

49 < 1 %

50 < 1 %

51 < 1 %

Student Paper

Submitted to University of Winchester

Student Paper

eprints.usq.edu.au

Internet Source

hdl.handle.net

Internet Source

uir.unisa.ac.za

Internet Source

Andrew Chandra, Pauline Henriette Pattyranie Tan. "Analysis of Factors Affecting E-Loyalty With E-Trust and E-Satisfaction as Mediation Variables on Halodoc Application Users in Indonesia", Quantitative Economics and Management Studies, 2022

Publication

Submitted to University of Birmingham

Student Paper

Submitted to University of Petroleum and

(30)

53 < 1 %

54 < 1 %

55 < 1 %

56 < 1 %

57 < 1 %

58 < 1 %

59 < 1 %

60 < 1 %

www.koreascience.or.kr

Internet Source

Submitted to Cranfield University

Student Paper

Evi C Waworuntu, Deske W Mandagi, Anthony S Pangemanan. "‘I See It, I Want It, I Buy It’:

The Role of Social Media Marketing in Shaping Brand Image and Gen Z’s Intention to

Purchase Local Product", Society, 2022

Publication

www.atlantis-press.com

Internet Source

Submitted to Universitas Pendidikan Indonesia

Student Paper

smartlib.umri.ac.id

Internet Source

turcomat.org

Internet Source

Submitted to Multimedia University

(31)

62 < 1 %

63 < 1 %

64 < 1 %

65 < 1 %

66 < 1 %

67 < 1 %

68 < 1 %

69 < 1 %

International Journal of Engineering &

Technology, 2018

Publication

Submitted to Taylor’s Education Group

Student Paper

ikipwidyadarmasurabaya.ac.id

Internet Source

journal.unnes.ac.id

Internet Source

www.iiste.org

Internet Source

dspace.knust.edu.gh

Internet Source

sciedu.ca

Internet Source

vvww.academicjournals.org

Internet Source

Hapsawati Taan. "Service Quality and

Consumer’s Trust Using PT. JNE Gorontalo

(32)

71 < 1 %

72 < 1 %

73 < 1 %

74 < 1 %

75 < 1 %

76 < 1 %

77 < 1 %

78 < 1 %

79 < 1 %

academicjournals.org

Internet Source

bussecon.com

Internet Source

discol.umk.edu.my

Internet Source

eceatglance.files.wordpress.com

Internet Source

etd.uum.edu.my

Internet Source

irep.iium.edu.my

Internet Source

press.utp.edu.my

Internet Source

www.growingscholar.org

Internet Source

Selim Ahmed, Ahmed Al Asheq, Ezaz Ahmed, Ujjal Yaman Chowdhury, Tahir Sufi, Md.

Golam Mostofa. "The intricate relationships of

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81 < 1 %

82 < 1 %

83 < 1 %

84 < 1 %

85 < 1 %

86 < 1 %

87 < 1 %

88 < 1 %

Internet Source

koreascience.kr

Internet Source

m3.ithq.qc.ca

Internet Source

scriptiebank.be

Internet Source

vuir.vu.edu.au

Internet Source

www.journal.stieamkop.ac.id

Internet Source

www.nepjol.info

Internet Source

Chwo-ming Joseph Yu, Lei-yu Wu, Yu-ching Chiao, Hsing-shia Tai. "Perceived quality, customer satisfaction, and customer loyalty:

the case of lexus in Taiwan", Total Quality Management & Business Excellence, 2007

Publication

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90 < 1 %

91 < 1 %

92 < 1 %

Indonesia)", Advances in Science, Technology and Engineering Systems Journal, 2020

Publication

Kai-Fu Yang, Hao-Wei Yang, Han-Ni Ho, Ting- Wei Liao. "Creating Customer Loyalty in MUJI to Boost Customer Satisfaction with Service Quality – Take Switching Cost as the

Moderator", 2021 5th International

Conference on E-Education, E-Business and E- Technology, 2021

Publication

Kaili Yieh, Yu-Ching Chiao, Ya-Kang Chiu.

"Understanding the Antecedents to Customer Loyalty by Applying Structural Equation

Modeling", Total Quality Management &

Business Excellence, 2007

Publication

Qian-Qian Huang, Hong-Jian Qu, Pei Li. "The Influence of Virtual Idol Characteristics on Consumers’ Clothing Purchase Intention", Sustainability, 2022

Publication

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94 < 1 %

95 < 1 %

96 < 1 %

97 < 1 %

98 < 1 %

99 < 1 %

100 < 1 %

101 < 1 %

102 < 1 %

< 1

dpublication.com

Internet Source

iiste.org

Internet Source

koreascience.or.kr

Internet Source

link.springer.com

Internet Source

macfea.com.my

Internet Source

moscow.sci-hub.se

Internet Source

proceedings.itltrisakti.ac.id

Internet Source

psychologyandeducation.net

Internet Source

researchcommons.waikato.ac.nz

Internet Source

text-id.123dok.com

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106 < 1 %

107 < 1 %

108 < 1 %

109 < 1 %

www.textroad.com

Internet Source

S. Rajeswari, Yarlagadda Srinivasulu, S.

Thiyagarajan. "Relationship among Service Quality, Customer Satisfaction and Customer Loyalty: With Special Reference to Wireline Telecom Sector (DSL Service)", Global

Business Review, 2017

Publication

James E. Richard, Annie Zhang. "Corporate image, loyalty, and commitment in the

consumer travel industry", Journal of Marketing Management, 2012

Publication

Tariq Saeed Mian. "The Role of Service Quality in Developing Customer Loyalty in the

Banking Sector: A Case study of the Kingdom of Saudi Arabia", International Journal of

Accounting and Financial Reporting, 2014

Publication

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Referensi

Dokumen terkait

Service quality has a positive and significant effect on customer satisfaction. These results also indicate that the higher the quality of service the customer