The Effect of Motivation and Work Facilities on Employee Performance at Fish & Co Restaurant, Surabaya
Intan Ayu Permatasari, Elok Damayanti
Faculty of Economics and Business, Management Study Program Narotama University Surabaya
[email protected], [email protected]
Abstract
Fish & Co Restaurant is a western seafood restaurant that was first introduced in Singapore. In Surabaya it has 3 branches, Fish & Co Galaxy Mall, Fish & Co Tunjungan Plaza and Fish & Co Pakuwon Mall. This study aims to determine the effect of work motivation and facilities on the employee performance of the Fish & Co Restaurant Surabaya. The sampling technique in this study used questionnaire technique. Respondents in this study were 56 employees as samples of 65 total populations with active status at Fish & Co Restaurant Surabaya. The samples were obtained through calculation using Slovin. Methods of data analysis used multiple linear regression tests, with the SPSS v.2.0 software as an analysis tool. The results of this study explain that work motivation (X1) and work facilities (X2) together have a significant influence on employee performance (Y).
Keywords :
Employee Performance, Work Facilities, Work Motivation.
1. Introduction
Culinary companies are one of the important sectors in supporting economic growth in Indonesia. With increasing business competition in the culinary field, industry in the field of food is racing to create new things that are unique and also tasty that are favored by consumers. Fish & Co Restaurant Surabaya is one of the companies that supports the economy in Surabaya area.
Fish & Co Restaurant Surabaya is a company engaged in culinary. This restaurant is known as a family restaurant that provides a variety of delicious food menus to pamper the taste buds of consumers. Surabaya Fish
& Co has grown rapidly to date and has 3 branches in Surabaya namely Fish & Co Galaxy Mall, Fish & Co Tunjungan Plaza and Fish & Co Pakuwon Mall. Fish & Co Restaurant Surabaya offers a variety of uniqueness that is different from other restaurants, such as providing a menu of fish or seafood based food and also serving using pan. The restaurant also continues to provide the best service for consumers. The interior of the resto in the design presents a relaxed and casual atmosphere so that consumers can relax freely and comfortably.
With the growing competition of culinary business, Fish & Co Restaurant Surabaya strives to provide the best service for its customers. Resto employees are supported with work facilities that support employees to provide the best service, the company's goal is to provide the best work facilities so that employees can also be motivated in working and provide the best performance for the company.
2. Literature Review
2.1. Human Resource Management
According to Sri Larasati (2018). Human Resources is Human Capital therefore the implementation of MSDM should be associated with the organization's strategy to improve performance, develop corporate culture by promoting innovation. The company's function is to deploy all resources (HR) or internal capabilities to deal with market interests. Hr capabilities are competitive advantage of the company. Thus, in terms of resources (HR), the business strategy is to get the maximum added value that can optimize competitive advantage. Human resource management is a process of organizing human talent to achieve organizational goals (Bohlander, George., and Snell 2010).
2.2. Work Motivation
Work motivation is something that gives rise to encouragement or spirit of work or in other words the driver of the spirit of work (Martoyo 1996). Employee discipline is very important for a company in order to realize a company's goals, this is in accordance with the explanation of (Hasibuan 2000) that "Discipline must be enforced in a corporate organization, because without the support of good employee discipline it is difficult for the company to realize its purpose". According to Hasibuan (2012) that motivation is the provision of driving power that creates the excitement of one's work, so that they want to cooperate, work drivtif and integrate with all and its efforts to achieve satisfaction.
2.3. Work Facilities
The facility according to Kawet (2016) is as a means provided by the company to support the course of the company's tone in achieving the goals set by the control holder. Work facilities are a supporting tool in the company's physical activities, and are used in normal corporate activities, have a relatively permanent usability period and provide benefits for the future. Work facilities are very important for the company, because it can support employee performance, such as in the completion of work. Based on the definition of the above facilities, it can be concluded that the facility is one of the supporting means to create work motivation for employee performance according to hartanto, R, Raharjo (2000).
2.4. Employee Performance
Performance assessment is an activity for managers to evaluate the performance behavior of employees followed by determining the wisdom of the future. Things related to performance assessment such as loyalty assessment, honesty, leadership, teamwork, dedication and participation according to Hasibuan (2000).
3. Theoretical Framework
3.1. The Relationship Between Work Motivation Variables on Employee Performance
According to previous research by Hanafi and Yohana (2017), Daulay and Hikmah (2020), Agusniathi (2019), Chen et al. (2018), Juniantara I. W. & Riana (2015), Saad (2018), Ayundasari, Sudiro, and Irawanto (2017), Sujatmiko and Realize (2018) stated that motivation has a positive and significant effect on employee performance. This is contrary to the results of Arief Setya Budi's research, et al (2019) shows that motivation has little effect on employee performance.
3.2. The Relationship Between Work Facilities Variables on Employee Performance
The facility of work according to Cushway (2002) is as a means provided by the company to support the course of the company's tone in achieving the goals set by the control holder. This was reinforced by previous research by Rintama Sitompul (2021), Andriyanto, Rekawati, and Rahmadiyah (2019), Hafidulloh (2017) showing that the better work facilities provided and provided by the company can support the better the level of employee performance results.
Based on the description above, a research model can be made as shown in Picture 1.
Figure 1. Theoretical Framework Hypotheses
H1 : There is a significant effect of partial work motivation on the employee performance of Fish & Co Restaurant Surabaya.
H2 : There is a significant effect of partial work facilities on the employee performance of Fish & Co Restaurant Surabaya.
H3 : There is a simultaneous significant influence of work motivation and work facilities on employee performance of Fish & Co Restaurant Surabaya.
4. Research Methods
4.1. Types of researchIn this study, researchers used a quantitative approach. Quantitative research is a form of numbers to test a hypothesis. By using this approach, the significance of the relationship between the variables studied will be obtained.
4.2. Research Object
According to Sudjana (2010) Population is the totality of all possible values, counting or measurement results, quantitative or qualitative regarding certain characteristics of all complete and clear group members who want to study their properties. This research was only conducted on employee of Fish & Co Restaurant Surabaya.
According to Sugiono. (2009) states that, the research object is an attribute or trait or value of a person, object or activity that has a certain variation set by the researcher to study and then draw conclusions. The object in this study was 56 employees of Fish & Co Restaurant Surabaya.
4.3. Sample
According to Sugiono. (2009) states that, the research object is an attribute or trait or value of a person, object or activity that has a certain variation set by the researcher to study and then draw conclusions. The object in this study was 56 employees of Fish & Co Restaurant Surabaya.
4.4. Data Type
This study uses primary data. Primary data is a source of research data obtained directly from the original source, not through intermediary media.
4.5. Data Source
This data will be obtained from the results of filling out a questionnaire regarding work motivation and work facilitiest on employee performance which is filled out by employees of Fish & Co Restaurant Surabaya Restaurant.
4.6. Data Collecting Technique
The collection technique is a technique or method performed by the author to be able to collect data related to the problems of the research he was taken. The data collection techniques to be used in this study are as follows:
Questionnaire: According to Sugiyono (2011) polling is a data collection technique that is done by means of 1.
a set of questions or written statements to the respondent to answer.
Population: Population is a generalized region consisting of: objects/subjects that have certain qualities and 2.
characteristics set by researchers to study and then draw conclusions (Sugiyono 2011). The population in this study is all employees of Fish & Co Restaurant Surabaya numbering 100 people.
Sample: The samples taken can be representative for that population. The samples involved in this study 3.
were 56 people, the samples taken in this study were employees of Fish & Co Restaurant Surabaya.
5. Result and Discussion
The classic assumption test is a requirement that must be fulfilled in multiple linear regression analysis. This test aims to provide certainty that the regression equation obtained has accuracy in estimation, unbiased, and consistent.
5.1. Normality Test
This test is used to determine the data contained in each variable is normally distributed or not. Normality Test Results can be seen in Table 1
Table 1. Normality Test Ks Test
Significance Result
Normal Significance
Limit Results Conclusion
0,670 >0,05 0,670>0,05 Normal
Source: Processed Data(2020)
The results of the normality test showed that all research variables had a significance value of 0.670 indicating that >(greater) than 0.05 so it can be concluded that the research data is distributed normally.
5.2. Multicollinearity Test
Multicollinearity test is used to find out whether in the regression model there is a variance in variance from the residuals of one observation to another. Multicollinearity Test Results can be seen in Table 2
Table 2. Multicollinearity Test
Variabel Tolerance Vif Conclusion
Motivasi 0,732 1,365 there is no multi-
colonial
Work facilities 0.732 1,365 there is no multi-
colonial a. dependent variable: employee performance (Y)
b. dependent variable: employee performance(2020)
Based on the table 1, above the tolerance value of > 0.10 and the value of Variance Inflation Factor (VIF) < 10.00, it means that there is no multicolineteity in the regression model.
5.3. Heterokedasticity Test
Heterokedasticity test used to find out whether the regression model occurred inequality variants of residuals of the observations to other observations . Heteroscedasticity test can be seen in Picture 2.
Figure 2. Heterokedasticity Test
Based on the image above showing that there is no clear pattern, such as the dots spreading above and below the number 0 (zero) on the Y axis, it is concluded there is no heteroskedastity.
5.4. Regression Test
The results of regression analysis in this study can be seen in Table 3
Table 3. Regression Test Model Unstandardized
Coefficients
Standard ized Coeffici
ents
T Si
g
Collinearrity Statistics
B St
d Err or
Beta Tolera
nce
Vi f
(Const ant) Motiva
si Work Faciliti es
4,9 52 ,30 9 ,23 7
2,5 13 ,12 9 ,13 1
,330 ,251
1,9 71 2,3 86 2,8 12
,0 5 4 ,0 2 1 ,0 0 6
,732 ,732
1,3 65 1,3 65
a.Dependent variable: employee performance
Source: Spss Calculation Results
Based on the analysis results in table 3, the regression equation is obtained as follows:
Y = a + b1X1 + b2X2 + e
Y = 4,952 + 0,309X1 +0,237X2 + e
Based on this equation, can tell which the value of the motivation variable beta coefficient (X1) of 0.309 is positive. The variable coefficient value of the work facility (X2) of 0.237 is positive. The higher the motivation (X1) and the work facilities (X2) the higher the employee performance.
5.5. Coefficient of Determination R2
The coefficient of determination test aims to find out how much the model's ability to explain the variation of the dependent variable. Test results in this study can be seen in table 4.
Table 4. Hasil Uji R2
Variabel Results R square SPSS
Motivasi (X1)
0,357 Work facilities (X2)
Employee Performance (Y)
Souce: Primary Data Processed (2020)
Based on table 4.7 above, the known coefficient value of determination or R Square is 0.357. The number of determination coefficients (R Square) is 0.357 or equal to 35.7%. The figure means that employee performance can be explained by motivation and work facilities of 35.7%, while the rest (100% - 35.7% = 64.3%) other variables outside of this regression equation or unexamined variables.
5.6. F Test (Simultaneous)
Simultaneous hypothesis testing aims to determine the effect independent variables simultaneously (together) on the dependent variable. The f test results in this study can be seen in Table 5
Table 5. F Test Anova
Model Surm of
squares
Df Mean
square
F Sig
Regreession Residual
Total
88,223 254,634 342,557
2 53 55
44,111 4,804
9,181 ,000
a. Predictors : (Constant) , work facilities , motivasi b. Dependent Variable : Employee Performance
The results of the F test calculation in the table above show a significance value of 0.000. Because the value is smaller than 0.05 (0.000 < 0.05) then the hypothesis states "There is a simultaneous influence of motivation and work facilities on employee performance at Fish & Co Restaurant Surabaya." Accepted.
5.7. T Test (Partial)
Partial hypothesis test aims to determine the effect independent variables partially (individually) on the dependent variable. T test results in this study can be seen in Table 6
Table 6. T Test
Variabel Limit Sigficance test results Conclusion
Motivasi (X1)
<0.05
0,021 H1 Aceppted
Work Facilities (X2)
0,006 H2 Aceppted
Variabel Dependent: Employee Performance
The results of the t test calculation in the table above can be explained as follows:
Motivation (X1) 4.
The results of the regression test calculation for motivational variables obtained a significance value of 0.021. This means that the value is smaller than 0.05 (0.021 < 0.05) then the first hypothesis (H1) which states "There is a motivational effect on employee performance at Fish & Co Restaurant Surabaya." Accepted.
Work Facility (X2).
5.
The result of the regression test calculation for the Work Facility variable obtained a significance value of 0.006. This means that the value is smaller than 0.05 (0.006 > 0.05) hence the second hypothesis (H2) which states "There is an effect of Work Facilities on employee performance at Fish & Co Restaurant Surabaya." Accepted.
6. Conclusion and Suggestion
6.1. ConclusionBased on the results and discussion of chapter IV, it can be concluded as follows:
1. Based on data processing using SPSS V.20. Retrieved an F_hitung of 9,181. The value is greater than F_tabel2.77. Retrieved from signification value of 0.000 < 0.05. This means that Ho is accepted and Ha is rejected, work motivation variables (X1) and work facilities (X2) have a simultaneous significant influence on employee performance (Y). This indicates that each of these variables is a consideration for Fish & Co Surabaya restaurant in improving employee performance.
2. Based on data processing using SPSS V.20. Obtained T value of each variable. The summary is as follows:
d. Work Motivation Variables (X1)
The motivational variable of work partially affects the performance of employees at Fish & Co Restaurant Surabaya. This indicates that the motivation of the work done is in line with expectations.
e. Variable Work Facility (X2)
Variable work facilities partially affect significant and positive employee performance at Fish & Co Restaurant Surabaya. This shows that the work facilities are able to improve the performance of employees at Fish & Co Restaurant Surabaya.
6.2 Suggestion
Based on the above conclusions, the authors provide some suggestions that are expected to be useful for Fish & Co Restaurant Surabaya, which are as follows:
1. For further researchers, it is expected to do more work motivation in aspects and case studies in institutions that are more complex arrangements or laar behind their employees.
2. For The Company
The tighter competition between hospitals, the researchers suggest that hospitals pay attention to the following:
a. Fish Restaurant & Co Surabaya should also continue to be consistent in its work motivation. In this study work motivation has significant value. So work motivation must be continuously improved in order to influence employee performance very well.
b. Fish Restaurant & Co Surabaya should also continue to be consistent in the quality of work facilities. In this study the work facilities had significant value. So work motivation must be continuously improved in order to influence employee performance very well.
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