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THE HUMANITY CALLING: AMBULANCE DRIVER ENGAGEMENTS A STUDY ON AMBULANCE DRIVER IN DKI JAKARTA DURING COVID-19

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Nguyễn Gia Hào

Academic year: 2023

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PA GE 20

58 IPRC 2022/BOR D- Social Psychology 03

The Humanity Calling: Ambulance Driver Engagements A Study on Ambulance Driver in DKI Jakarta during Covid-19

Dwi Yanti & Laila Meiliyandrie Indah Wardani

[email protected], [email protected]

Universitas Mercu Buana, Indonesia

ABSTRACT

Along with the high rate of Covid-19 cases in July 2021, which made the number of patient deliveries increase significantly, causing an increase in the workload and longer working hours for ambulance drivers. However, weary and anxiety about contracting and transmitting Covid-19 did not stop ambulance drivers from fulfilling the call of humanity, then based on the phenomena reported from a number of news reports, initial surveys, and previous studies, researchers examined what variables could affect the work engagement of an ambulance drivers. How influential core self-evaluation and burnout affect work engagement. In this study 140 ambulance drivers were involved in filling out questionnaires which were carried out both offline and online, using the multiple linear regression analysis method, where the results showed that there was no partial significant effect between core self- evaluation on work engagement, and there was an effect partial burnout on work engagement. The F test shows that there is a simultaneous significant effect of core self-evaluation and burnout on work engagement, but the effect is weak. This research is important because even though ambulance drivers are involved in rescue operations and have a greater risk of accidents, it is very rare to find psychological research using driver ambulance as a sample, for that a more in-depth research study on psychological variables is necessary with hoped that the results can help improve psychological well-being and performance ambulance drivers.

Keywords: core self-evaluation, burnout, work engagement, ambulance driver, psychological well- being

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