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Influence of Incentives, and Team Cooperation on Employee Loyalty Online Shop Wynnbag Surabaya
Shilvi Nur Damayanti Putri
Departement of Management, Narotama University Surabaya Jl. Arief Rachman Hakim No. 51, Surabaya, Indonesia
[email protected]
Abstract
Study this conducted for knowing influence from incentives (X1), Teamwork (X2) against Loyalty work employees at the Wynnbag Online Shop Surabaya. Population in research this is whole Wynnbag Surabaya Online Shop employees . Sample research taken _ using saturated sampling technique where whole population used as sample . Study this conducted from month March 2022 to July 2022. Research this using processed quantitative data _ with SPSS. Research results showing that incentives , Teamwork take effect positive and significant good by Partial nor simultaneous to loyalty work employees at the Wynnbag Online Shop Surabaya.
The most dominant variable influence loyalty work employee is Teamwork _ with value 0.00 < 0.05, then variable incentive have value 0.11 <0.05 has an effect to loyalty work . 65.2% Loyalty work employees at the Wynnbag Surabaya Online Shop can explained and obtained from variable incentives and teamwork , while the rest from other factors that are not explained . Loyalty work employees at the Wynnbag Surabaya Online Shop have : Very strong relationship to Incentives , and Teamwork with value 0.00 < 0.05 obtained from F test calculation.
Keywords :
Incentives , Teamwork and Loyalty Employee
1. Introduction 1.1. Background
Employees are human beings who have human nature, diverse feelings and needs that are met in order to live. When an employee feels his needs are met, it will lead to a loyal attitude towards the company. One of the company's efforts to increase competitiveness is by increasing the work productivity of its employees. To achieve the company's goals, it is necessary to recruit, train, develop, evaluate, maintain, and retain qualified and highly loyal employees.
According to (Siagian, 2016) states that loyalty is a tendency for employees not to move to other companies. According to the theory of loyalty put forward by (Richard M. Steers, 2011), the process of creating job loyalty within the company is related to a strong drive to remain a member of the company, the desire to try as much as possible for the company, and definite trust and full acceptance of the company. company values.
Employees who have loyalty are needed for the continuity of the company and can determine the progress of the company in the future.
One way to increase work loyalty is to provide incentives to employees, which can be a way for companies to try to make employees loyal to work . Incentives are elements or remuneration given inappropriately or variable depending on the conditions of achievement of employee performance. According to (Anwar Prabu Mangkunegara, 2017) explaining incentives as giving money outside of salaries made by the company as a form of recognition of work performance and employee contributions to the company. Incentives are given with the aim of providing stimulation and motivation to employees to improve work performance, as well as production efficiency and effectiveness (Hasibuan, 2017).
In addition to the incentive factor, the teamwork factor also greatly influences work loyalty. According to (Susanti, 2017) teamwork is a work combination system of a group supported by various expertise with clear goals, and also supported by leadership and communication to produce higher performance than individual work.
Teamwork can work well if each member can do the work and have the ability to: initiative, discuss, seek information, opinions, propose procedures to achieve goals, elaborate opinions, summarize , test consensus, compromise and be creative in resolving differences. differences, trying to reduce tension within the group, and expressing group feelings that will increase work loyalty in the future so that the team can work effectively in developing motivation, closeness, and productivity. Many organizations view team building as an aspect of organizational commitment. If the company does not have good teamwork , there will often be work conflicts
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and discontent harmony between employees. This kind of atmosphere causes discomfort felt by employees at work .
Based on the results of interviews conducted with employees at the online shop Wynnbag Surabaya and researchers' observations that there is no compactness teamwork , such as: not wanting to help each other finish the work, not feeling the same fate, team members do not like each other, the burden is not shared for the same goal, do not understand each other, differences of opinion, and do not support each other.
Based on the phenomenon that has been described, the research is interested in examining loyalty, how the influence of incentives, and live team collaboration stream on line shop Wynnbag Surabaya on their work loyalty. with the title "The Effect of Incentives and Teamwork on Work Loyalty of Wynnbag Surabaya Online Shop Employees". It is hoped that the results of this study can help companies to increase employee loyalty online shop Wynnbag Surabaya.
1.2.Formulation of the problem
Based on the description of the background above , the formulation of the problem in this study is:
How incentives have a significant effect on employee loyalty Online shop Wynnbag Surabaya ? How does teamwork have a significant effect on employee loyalty Online shop Wynnbag Surabaya ?
How incentives, and teamwork have a significant effect on employee work loyalty Online shop Wynnbag Surabaya.
1.2. Destination
Based on the formulation of the problem above , the objectives of this research are:
1. To find out the effect of incentives on employee work loyalty online shop Wynnbag Surabaya.
2. To find out the effect of cooperation on employee work loyalty at the online shop Wynnbag Surabaya.
3. To determine the effect of incentives and cooperation on employee work loyalty at the Online Shop Wynnbag Surabaya .
2. Terrorist Studies 2.1. Incentive
Incentives as giving money outside of salaries by the company as a form of recognition of work performance and employee contributions to the company (Anwar Prabu Mangkunegara, 2017). Incentives are given with the aim of providing stimulation and motivation to employees to improve work performance, as well as production efficiency and effectiveness (Hasibuan, 2017). Incentives are remuneration provided by the company to employees on a non-permanent basis which is variable depending on the performance of the employee. Incentives are one of the important drivers to stimulate employees to work more optimally. With the provision of incentives, it is expected that employees will be able to participate more in carrying out their work duties.
2.2. Teamwork
Teamwork is a necessity in realizing work success. Teamwork becomes a driving force that has energy and synergy for individuals who join in teamwork . Without teamwork , there will be no bright ideas.
Cooperation meruapan synergistic power of several people in achieving a desired goal. Cooperation will unite the power of ideas that will lead to success. A team is a unit consisting of two or more people who interact and coordinate their work for a particular purpose. This definition has 3 (three) components . First, it takes two or more people. Second, people on a team have regular interactions . Third, people on a team have a common goal.
Teamwork Indicator : 1. Cooperation
2. Trust 3. Compactness
2.3. Employee Loyalty
According to (Siagian, 2016), loyalty is a tendency for employees not to move to another company.
According to (Novitas Sari, 2019), employee loyalty is a condition of physical, psychological, and social activities that make employees behave according to company regulations, do and practice something that is obeyed with full awareness and responsibility.
Factors Affecting Employee Loyalty 1. Compensation Factor
2. Responsibility Factor 3. Discipline Factor 4. Participation Factor
47 Employee Loyalty Indicator
1. Obedience or Obedience 2. Responsible
3. Devotion 4. Honesty
3. Method
3.1. Research Approach
This research approach the method used is a quantitative approach using the primary method and using the questionnaire method . According to (Syofian Siregar, 2014) states that the quantitative approach is a process in obtaining summary data by using certain methods or formulations. This study aims to test the hypothesis to determine the effect between variables with reference to the formulation of the problem that has been determined and the expected research objectives.
Influence design Incentives , and Teamwork give influence to Loyalty work employees .
Figure 1. Research Apporach
3.2. Saturated Population and Sample
3.2.1. Population
Population according to (Sugiyono, 2013), is a generalization area consisting of objects or subjects that have certain qualities and characteristics determined by researchers to be studied and then drawn conclusions. In this study, the population is all online shop employees Wynnbag Surabaya, totaling 42 people.
3.2.2. Saturated Sample
According to (Arikunto, 2012), if the population is less than 100 people, then the total sample is taken, but if the population is greater than 100 people, then 10-15% or 20-25% of the total population can be taken. So the researcher took 100% of the population in the online shop Wynnbag Surabaya as many as 42 respondents.
Thus the use of the entire population without having to draw a research sample as a unit of observation is referred to as the Saturated Sample.
3.3. Data collection technique
Questionnaire According to (Sugiyono, 2017), stating that the questionnaire is a data collection technique that is carried out by giving a set of questions or written statements to respondents to answer.
3.4. Data Analysis TechniquesValidity test
Validity is the most important consideration in evaluating the quality of the test as a measuring instrument . The concept of validity refers to the feasibility, significance and usefulness of certain inferences that can be made based on the scores of the relevant test results. The validity of the test itself is the process of gathering evidence that supports the inference in question. The validity tester is at a significant level of 5% or 0.05 which means a significant value (a <0.05), then the variable is valid. If the value is significant (a> 0.05), then the variable cannot be used.
1. Reliability Test
Reliability test is a tool used to measure a questionnaire which is an indicator of a variable or construct . A questionnaire can be said to be reliable and reliable if the answer from someone there is a consistent or stable question from time to time (Ghozali, 2018)(Ghozali, 2016). In this study, to measure the reliability of variables using the SPSS ( Statistical Packages for Social Scrience ) version 25, by looking at the results of Cronbach 's calculations alpha > 0.60. If the value of the alpha coefficient > 0.60 then a variable is said to be reliable and reliable .
Kerangka Berpikir
Sumber peneliti 2022 Insentif
(X1)
Kerjasama Tim (X2)
Loyalitas Kerja (Y)
48 2. Normality Test
The normality test aims to test whether in the regression model the dependent variable or the independent variable has a normal or abnormal distribution. Normality test results in research this seen in the value of one sample Kolmogorov Smirnov, if value on value 0.05 then data distribution is stated Fulfill normality , and if value below 0.05 then interpreted as not normal.
3. Multicollinearity Test
The multicollinearity test aims to test whether the regression model found a correlation between the independent variables ( independent ) (Ghozali, 2018). How multicollinearity can be measured based on the variance rule inflation factor (VIF) . When VIF < 10 , if criteria the fulfilled so test results Analysis on research this no occur multicollinearity .
4. Test Hetero s kedas t i si bag
The heteroscedasticity test aims to test whether the regression model has inequality variance from the residual of one observation to another observation (Ghozali, 2018) . How to predict the heteroscedasticity test can be seen from the scatter pot image pattern . If at the points data processing between ZPRED and SRESID spread under nor on origin point / number 0 on the Y axis and not have point regular , yes confirmed that study no occur heteroscedasticity .
5. Partial Test (t Test)
T test is used to find out how the effect of each independent variable by individually to variable tied up . Test this could conducted with compare t count with t table or with see column significance for each t count . The t-test process is identical to the f-test ( see SPSS calculation on Coefficient Regression Full Model/Enter )
6. Simultaneous Significant Test (Test f)
According to (Tommy Suprapto, 2009) the F test is used to determine whether the independent variables have a simultaneous effect on the dependent variable. F calculated can be known if f count < f table , then H 0 received or variable free no have influence to variable bound and if f count > f table , then H 1 accepted . The probability of 5% (α=0.05) is used for knowing significant or no take effect together _ _ variable free to variable tied . As for the conditions is if > (0.05), then H 0 accepted H1 _ rejected and if sig < (0.05), then H 0 is rejected H
1 is accepted
7. Coefficient Test Determination (R 2 )
The coefficient of determination (R2 2 ) is used to measure the extent to which the model's ability to explain variations in variance dependent bell . The value of the coefficient of determination (R 2 ) is between zero and one. If the value of R2 is small , it means that it has the ability of independent variables that explain the variation of the dependent variable is very limited. A value close to one means that the independent variables provide almost all the information needed to predict the variation of the dependent variable (Ghozali, 2018).
8. Multiple Linear Regression Test
Multiple linear regression analysis was used to determine the effect of the independent variable (X) on the dependent variable (Y). This method relates one dependent variable to two or more independent variables . The regression equation used is as follows:
Formula :
Where :
Y = Employee Loyalty X 1 = Incentive X 2 = Teamwork _
= Constant _
1 2 = Constant _ _ Regression e = Error (Sujarweni,2019:227)
In this study, the dependent variable is employee loyalty, while the independent variable is incentives and cooperation.
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4. Results and Discussion
4.1. Validity Test
Tabel 1. Validity Test
Based on table on could concluded that all statement items from whole variable consisting of from variable incentives , teamwork variables , and loyalty variables work which consists of 9 statements , has score significance (2 tailed) more small from 0.05 which means all statement items can said to be valid and can used in research .
4.2. Reliability Test
Tabel 2. Reliability Test
Based on table on showing that statement in questionnaire this reliable because have score Cronbach alpha > 0.60. This thing showing that each statement item used _ will capable obtain consistent data means when statement that resubmit will _ get relatively the same answer with answer before .
1. Normality Test
Table 3.
a. Test Distribution is Normal b. Calculated form data
Based on table above , can is known that big score Asymp . Sig (2-tailed) of 0.585 > 0.05 p this in accordance with stipulations has set so could concluded that the data on the model normally distributed and can used in research .
Variable indicator Sig. 2-tailed Information
Incentive (In) in1 ,000 Valid
In2 ,000
Teamwork (KT)
KT1 ,000
valid
KT2 ,000
KT3 ,000
Loyalty Work
LK1 ,000
valid
LK2 ,000
LK3 ,000
LK4 ,000
Variable Cronbach's Alpha Perhitungan Calculation Results
description
Incentive 0.741 Reliable
Teamwork 0.680 Reliable
Loyalty work 0.853 Reliable
Unstandardized Residual
Standardized Residual
N 42 42
Normal Parameters a,b mean 0E-7 0E-7
Std.
Deviation
,27727050 ,97530483 Most Extreme
Differences
Absolute ,120 ,120
Positive ,120 ,120
negative -,117 -,117
Kolmogorov- Smirnov Z ,775 ,775
Asymp . Sig. (2-tailed) .585 .585
50 2. Multicollinearity Test
Table 4.
Based on the table above , can is known that all independent variables used as research models have tolerance more big than 0.10 and the Variance Influence Factor (VIF) is more small out of 10. This in accordance with clear conditions _ set . Then in equation regression no found correlation between independent variables or can also called free from multicollinearity , so that variable could used in research .
Heteroscedasticity Test
Figure 2.
On the picture on could is known that scatter dot, dot, dot no shape something pattern certain and dots is at on or under dot, dot, dot zero Y axis , then could concluded that in study this no occur problem heteroscedasticity.
3. T Uji test
Table 5.
Model
Standardized Coefficient
T Sig.
Beta
(Constant) ,315 ,754
1 Incentive ,258 2,676 0.011
Teamwork _ ,714 7,399 ,000
Based on table 5. above , then could is known results testing hypothesis demonstrated research and can _ explained as following :
1. Test Hypothesis 1:
Based on results from table on showing that variable Incentive have score significance of 0.011. If sig value < 0.05 then H 0 rejected H 1 accepted . The conclusion of the t-test states that the Incentive variable take effect significant to Loyalty work .
2. Test Hypothesis 2:
Based on results table on showing that Teamwork variable _ have score significance of 0.00. If sig value < 0.05 then H 0 rejected and H 2 accepted . The conclusion of the t-test states that Teamwork variable _ take effect significant to Loyalty work .
Variable Tolerance VIF Information Incentive 0.958 1.044 Free Multicollinearity Teamwork _ 0.958 1.044 Free Multicollinearity
51 4. F Uji test
Table 6.
ANOVA a
Model Sum Of Squares df Mean Square f Sig.
1
Regression 5,909 2 2,954 36.556 ,000 b
Residual 3,152 39 ,081
Total 9,061 41
a. Dependent Variable : Employee Performance b. Predictor : (Constant), Incentive , Teamwork
Source : processed data
Based on table on could assessed sig on the model feasibility test , namely of 0.00 < 0.05 p this could showing that research on variables Incentives and Teamwork by simultaneous capable influence Loyalty work Employees at Online Shop Wynnbag .
5. Coefficient Determination (R 2 )
Table 7.
a. Predictor: (Constant), Incentive , Teamwork b. Dependent Variable : Loyalty Work
Source : Processed data
Table above , shows the value of R 2 (R Square) is 0.652 or by 6.52%, this showing that variable Incentives and Teamwork by together capable influence Loyalty Work Employee by 6.52%, while the remaining 34.8% is explained by other factors that do not included in the research model this .
6. Multiple Linear Regression Analysis
Table 8.
LK = 0.152 + 0.183 + 0.751 + e From the equation regression on could described , as following :
1. The constant (α) is regression line intercept with LK if In and KT = 0, which shows that big independent variable used in the research model as big as constant that . The size score constant (α) is 0.152 indicating variable free consisting of from Incentives and Teamwork = 0, then Loyalty work of 0.152.
2. Coefficient regression Incentive (β 1 ) = 0.183 indicates direction positive relationship _ Among variable Incentive with Loyalty work . This thing showing the more good incentives provided _ so could increase Loyalty work .
3. Coefficient regression Teamwork (β 2 ) = 0.751 shows direction positive relationship _ between Teamwork variable _ with Loyalty work . This thing showing the more Close teamwork that exists in the Online Shop Wynnbag Surabaya then will make Loyalty work will increase .
7. Analysis and Discussion results study
Based on testing hypothesis influence Simultaneous ( together ) variable Incentives and Teamwork _ have score significant ie 0.00 < 0.05. So could conclu..sion that the variable Incentives and Teamwork together _ _ take effect by significant to loyalty work employees . On research this variable Incentives and Teamwork take effect significant to loyalty work employees at the Wynnbag Online Shop Surabaya. This thing means that variable the together _ _ could used as reference factors that influence _ loyalty work employees .
Research results this support study previously conducted by revealed that the factors that influence loyalty employee is development policies /programs career , scheme compensation and benefits , environment work , teamwork. because of that for get employee loyalty work high , then company will get working
Model R R Square Adjusted
Square
Std. Error of the Estimate
,808 a 0.652 0.634 0.28429
Model
Unstandardized Cofficient Standardized Coefficiend
B Std. Error Beta
(Constant) 0.152 0.483
1 Incentive 0.183 0.063 ,258
Teamwork _ 0.751 0.102 ,714
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employees _ full heart , work very productively , and will consider like sorrow company is like shared sorrow , so that employee will develop company the as if company that owned by employee private .
4. Conclusions And Recommendations 4.1. Conclusion
Based on results testing and data analysis carried out with variable Incentives and Teamwork influence Loyalty work employees at online shop Wynnbag Surabaya, then could taken a number of conclusion share results study as following :
1. Incentive by damn take effect positive and significant to loyalty work employees at the online shop Wynnbag Surabaya.
2. Teamwork _ by damn take effect positive and significant to loyalty work employees at the Wynnbag Online Shop Surabaya.
3. Incentives , and Teamwork by simultaneous take effect positive and significant to loyalty work employees at the online shop Wynnbag Surabaya.
4.2. Suggestion
Based on results study this has been is obtained , then there is some suggestions that researchers propose , namely :
1. Research results showing that incentive take effect positive and significant by partial to loyalty work employees at the online shop Wynnbag Surabaya. So that in effort increase loyalty work employees , then problem incentive must improved . Recommended for company for increase incentive bonus materially or non- materially accepted employee if employee capable complete tasks and burdens given job _ company , and recommended for superior for praise and boast outstanding employees _ in front of employee another . 2. Research results showing that Teamwork _ take effect positive and significant by Partial to loyalty work
employees at the online shop Wynnbag Surabaya. So that in effort increase loyalty work , then recommended for company improve Teamwork _ like stage various activity special for employees and do various a game that demands good teamwork , _ so that created togetherness and intimacy between employees .
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