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Item # 15 24 1 21 30 9 12 11 29 23 6 28 20 14 5 3 26 25 18 27 7 22 2 13 4 19 16 10 31 18 17 15 1

24 .76 1 1 .70 .87 1 21 .74 .93 .87 1 30 .72 .84 .77 .83 1

9 .59 .74 .71 .74 .75 1 12 .76 .85 .79 .83 .88 .75 1 11 .66 .71 .67 .71 .74 .69 .77 1 29 .74 .91 .82 .89 .83 .71 .82 .72 1 23 .74 .87 .79 .87 .80 .70 .81 .75 .87 1

6 .71 .84 .78 .83 .88 .75 .88 .74 .82 .79 1 28 .75 .87 .79 .87 .81 .69 .81 .76 .88 .86 .80 1 20 .73 .94 .85 .92 .82 .74 .83 .67 .88 .82 .82 .82 1 14 .59 .55 .50 .55 .55 .50 .56 .59 .54 .57 .51 .59 .54 1

5 .72 .94 .87 .91 .82 .73 .83 .68 .88 .82 .82 .83 .96 .53 1 3 .69 .81 .77 .80 .77 .71 .77 .72 .80 .76 .78 .79 .80 .62 .80 1 26 .73 .93 .85 .90 .82 .74 .82 .68 .87 .82 .81 .84 .92 .55 .92 .80 1 25 .76 .94 .85 .93 .84 .74 .85 .73 .90 .86 .85 .88 .91 .55 .90 .80 .90 1 18 .72 .92 .84 .90 .84 .74 .84 .70 .88 .84 .85 .86 .90 .55 .90 .80 .89 .92 1 27 .82 .79 .71 .78 .80 .63 .79 .68 .78 .77 .79 .83 .75 .55 .75 .73 .77 .82 .81 1

7 .59 .66 .64 .69 .75 .68 .76 .69 .66 .68 .79 .71 .63 .52 .64 .67 .65 .70 .71 .70 1 22 .74 .90 .82 .90 .87 .74 .86 .73 .87 .86 .87 .86 .87 .55 .87 .80 .86 .92 .93 .82 .76 1

2 .70 .85 .82 .84 .75 .68 .76 .65 .79 .77 .77 .78 .82 .51 .84 .74 .82 .83 .81 .74 .64 .79 1 13 .74 .74 .69 .74 .69 .61 .73 .67 .71 .73 .70 .75 .70 .56 .71 .66 .74 .74 .71 .76 .63 .71 .80 1

4 .70 .76 .74 .77 .74 .67 .75 .67 .73 .74 .74 .75 .74 .59 .74 .76 .76 .77 .75 .71 .67 .76 .70 .65 1 19 .66 .65 .60 .66 .65 .61 .67 .65 .66 .68 .64 .67 .64 .56 .64 .66 .68 .68 .67 .69 .59 .68 .61 .61 .70 1 16 .54 .44 .44 .45 .44 .40 .47 .53 .45 .50 .44 .50 .40 .56 .42 .50 .47 .47 .44 .52 .46 .47 .45 .55 .50 .63 1 10 .69 .74 .69 .73 .70 .66 .73 .73 .72 .72 .72 .75 .71 .58 .72 .74 .73 .74 .73 .72 .67 .74 .69 .66 .68 .61 .52 1 31 .73 .86 .79 .84 .82 .72 .80 .76 .84 .82 .81 .83 .83 .59 .83 .78 .84 .86 .84 .77 .69 .84 .76 .70 .76 .71 .55 .77 1 18 .67 .80 .76 .78 .70 .68 .73 .64 .78 .72 .74 .76 .80 .58 .80 .73 .79 .79 .80 .69 .62 .77 .73 .65 .68 .58 .42 .69 .74 1 17 .72 .92 .84 .89 .79 .71 .80 .66 .87 .81 .79 .82 .92 .52 .92 .78 .90 .89 .89 .74 .60 .86 .80 .70 .72 .63 .39 .71 .80 .79 1

SUPPLEMENTARY TABLE 1:

 Polychoric Correlation Matrix  (n=569)

Item

Involve family members in patient care Educate patients about their illness

Involve the patient when making treatment decisions  Engage the patient in shared decision making  Educate the patient about weight management  Counsel patients on smoking cessation Counsel patients on appropriate physical activity  Set care targets with the patient 

Individualize the plan of care for each visit  Produce a care plan in collaboration with the patients Counsel the patient on appropriate diet 

Assess patients’ knowledge about their care plan  Follow‐up on lab tests 

Follow‐up if the patient completed the referral  Follow up on abnormal findings 

Follow‐up on patients’ adherence to treatment plan 

Facilitate referrals to specialty care when patients need more intensive care  Provide emotional support when making treatment decisions 

Address emotional concerns of patients  Address emotional concerns of families  Speak to patients about stress management Discuss patients’ emotional well‐being  Prepare patient for treatments/procedures  Prepare families for treatments/procedures  Prepare families for treatments/procedures 

Act as a liaison with agencies (e.g., home care) regarding patient plan of care  Act as a liaison with hospitals regarding patient plan of care 

Act as a liaison with hospitals regarding patient plan of care  Coordinate patient care within the health care team  Familiarize myself with patients’ histories prior to visit  Complete thorough documentation of patient encounter 

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SUPPLEMENTARY TABLE 2. Original items from Errors of Care Omission Survey and their status (n=569)

Item

#

Factor Status

Reason for Removal Original Scale 1: Self-Management Support

1 Involve family members in patient care Removed

a

6 Counsel the patient on appropriate diet Kept N/A 9 Counsel patients on smoking cessation Kept N/A

11 Set care targets with the patient Kept N/A

12 Counsel patients on appropriate physical activity Kept N/A 15 Involve family members in patient care Kept N/A 21 Engage the patient in shared decision making Kept N/A 23 Produce a care plan in collaboration with the patients Kept N/A 24 Educate patients about their illness Kept N/A 28 Assess patients' knowledge about their care plan Kept N/A 29 Individualize the plan of care for each visit Removed

a

30 Educate the patient about weight management Kept N/A

Original Scale 2: Follow-Up

3 Follow-up on patients' adherence to treatment plan Kept N/A

5 Follow up on abnormal findings Kept N/A

14 Follow-up if the patient completed the referral Kept N/A

20 Follow-up on lab tests Kept N/A

26 Facilitate referrals to specialty care when patients need more intensive care

Removed

b

Original Scale 3: Emotional Health Support

2 Prepare patient for treatments/procedures Kept N/A 7 Speak to patients about stress management Kept N/A 13 Prepare families for treatments/procedures Kept N/A 18 Address emotional concerns of patients Kept N/A 22 Discuss the patients' emotional well being Removed

b

25 Provide emotional support when making treatment

decisions Removed

b

27 Address emotional concerns of families Kept N/A Original Scale 4: Care Integration

4 Implement referrals to community organizations that

offer resources to meet patient needs Kept N/A 8 Familiarize myself with patients' histories prior to visit Removed

c

10 Integrate knowledge and experience of all team

members to inform treatment decisions

Kept N/A

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16 Act as a liaison with hospitals regarding patient plan of care

Kept N/A 17 Complete thorough documentation of patient

encounter Removed

c

19 Act as a liaison with agencies regarding patient plan of care

Kept N/A

31 Coordinate patient care within the health care team Kept N/A

a

Cronbach's alpha too high indicating redundant items.

b

Multicollinearity.

c

Did not load on meaningful factor.

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