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Public Services Team Meeting October 24, 2019

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Public Services Team Meeting October 24, 2019

Present: Patty Barber, Marilyn Dueno, Mechele Romanchock, Natalie Skwarek, David Snyder Student workers and front desks

- Staff desk coverage at both Herrick and Scholes is in good shape - Would like to implement “on call” librarian at Herrick as needed

o Because Natalie works in the archives on Wednesday mornings, it would be helpful to have a librarian on call during this time

o Additionally, lunchtime (noon to 1 p.m.) could be a good time for a librarian to be on call

o Mark is willing to come over from Scholes

o Mechele will make a list of times that librarians are needed

o A list of each librarian’s specializations will also be made available LibInsight

- Mechele will send out a link to LibInsight so that Public Services staff have access to the most current webpage for filling out statistics

ALMA

- Community users can now have holds placed on items they are interested in checking out o Public Services staff are encouraged to test the holds procedure

- The policy and procedure for checking out periodicals has changed:

o Periodicals will no longer be checked out to graduate or honors students, but staff will offer to provide scan needed material

o Staff will check with faculty what the need is for a periodical before checking it out, and will offer to scan needed articles as an alternative to taking the periodical outside of the library

o If a periodical is needed for classroom use, staff will check out the periodical using a barcode already existing in ALMA and create a loan note for that item that describes the volume and year of the item

o Periodical cards will no longer be used

o Dave will create a periodical form to keep a record of patron need and usage - The Public Services team will continue to use a designated email group to track

discussions, issues, and projects

o Staff should report issues even if Brett has been notified directly and/or in person - Mechele has a weekly meeting with systems

- Library cards

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o SUNY members should not be issued library cards

o A new library card has been created for community members creating an account at Herrick

o There is a practice library card account in ALMA for community members (Use last name: Dummy)

o One long-term goal includes having one library card for both AU Libraries and even for all four libraries in the Alfred community

- Dave would like a workflow sheet for handling overdues

- THE ILL borrowing procedure will change and be addressed during spring student training

Other business:

- Herrick and Scholes have new custodians

- Mechele and Brian will be in the Wednesday of Thanksgiving break to ensure that there is coverage at both libraries

- Mechele will talk with Dave about coordinating new signage in Herrick

- Discussion will continue about the possibility of having one Outlook calendar for staff

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