Table S1.
Questionnaire items and exploratory factor analysis results Clinician confidence managing
patient emotions
Clinician confidence managing their own emotions*
Item Loading Item Loading
How confident are you in your ability to identify patients' emotions?
0.76 How confident are you in your ability to understand your own emotional responses to difficult patient encounters?
0.69
How confident are you in your ability to name patients' emotions?
0.78 How confident are you in your ability to find things to respect in all patients?
0.66
How confident are you in your ability to praise patients?
0.72 How confident are you in your ability to maintain rapport with all patients?
0.62
How confident are you in your ability to assure patients that you will do the best you can to support them?
0.53 How confident are you in your ability to explore your own emotional responses to patient behaviours?
0.90
How confident are you in your ability to elicit patient emotions?
0.76
*Item removed: “How confident are you in your ability to recognise your own emotional reactions to patients?”
