the impact of working conditions and work environment

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MAGELANG, CENTRAL JAVA.

By

Osiano Paskah Sembiring 11303048

BACHELOR’S DEGREE

In

BUSINESS ADMINISTRATION –

HOTEL AND TOURISM MANAGEMENT CONCENTRATION FACULTY OF BUSINESS ADMINISTRATION AND HUMANITIES

SWISS GERMAN UNIVERSITY The Prominence Tower

Jalan Jalur Sutera Barat No.15, Alam Sutera, Tangerang, Banten 15143 – Indonesia Revision after Thesis Defense on 19^th July 2017

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Osiano Paskah Sembiring STATEMENT BY THE AUTHOR

I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.

Osiano Paskah Sembiring M

____________________________________________

Student Date

Approved by:

Munawaroh S.E, M.M.

____________________________________________

Thesis Advisor Date

Dr. Nila K. Hidayat, SE., MM

____________________________________________

Dean Date

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Osiano Paskah Sembiring ABSTRACT

THE IMPACT OF WORKING CONDITION AND WORK ENVIRONMENT TOWARD CAREER ADVANCEMENT. A CASE STUDY: AMANJIWO,

MAGELANG, CENTRAL JAVA.

By

Osiano Paskah Sembiring Munawaroh, S.E, M.M

SWISS GERMAN UNIVERSITY

Career advancement or job promotion is one of the most important turn of event for employees. Promotion is being affected by many factors that in the end might influence the management decision for rendering it to employees. This research concentrates on the matter with a bigger frame and not taking employee’s qualifications to predict or finding correlation to career advancement. That being said, the research only focuses on the designated company’s own conditions and environment or system to be inducted as the independent variables. By using SPSS software to measure the correlation with multiple regressions method, 60 samples have been collected as the questionnaire respondents which are the employees of the company. Processed with various tests, the result concluded that working conditions and work environment of Amanjiwo indeed showed a correlation towards the career advancement itself. However, working conditions do not correlate with the situations of career advancement in Amanjiwo in which leaves only to work environment to answer some of the research questions and objectives.

Keywords: Career Advancement, Working conditions, Work environment, Promotion, Qualifications.

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Osiano Paskah Sembiring

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Osiano Paskah Sembiring DEDICATION

I dedicated this thesis to every innocent life that we mourned and lost.

Humanity has taken so many innocent souls out of greed, stupidity, ignorance, arrogance, hatred, and evil doing.

“I am a sheep to my God but a lion among men”

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Osiano Paskah Sembiring ACKNOWLEDGEMENTS

Praise to the Creator, my Shepherd Jesus Christ, and my Guardian the Holy Spirit.

Grace is upon me, saved and blessed by The Holy Trinity for I am able to finish this thesis and receive my educational degree. I express gratitude to these well-deserved entities:

1. Start off with my family who always with me since day 1 until now. To my father who gave me his eyes and mind to approach life proudly and bravely, to fight against all odds and win. To my mother who risked her life for me. To my brothers, we march until the end of time.

2. Swiss German University and all of the people who march under its flag.

Gratitude to my Jedi Master James Hunt, to my lovely advisor Mrs. Mumun and also my fellow students. I thank you all for the love and guidance.

3. Amanjiwo and all of the staffs and management for the warm hospitality. I thank you all for the experienced and opportunities.

4. Vladimir Putin. I personally express my gratitude for you not to engage North Korea and China. Also your calm and collected personality to handle the international “heat” that saved us another lifetime from World War 3 and for me to be able to finish this thesis.

5. Leonidas I, Vlad III, Alexander The Great, Hannibal Barca, Attila The Hun, Genghis Khan, Fidel Castro, Chi Long Qua. It’s an honor for me to historically intimate with all of you as my mentors in life.

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Osiano Paskah Sembiring TABLE OF CONTENTS

Page

STATEMENT BY THE AUTHOR ... 2

ABSTRACT ... 3

DEDICATION ... 5

ACKNOWLEDGEMENTS ... 6

TABLE OF CONTENTS ... 7

LIST OF FIGURES ... 10

LIST OF TABLES ... 11

CHAPTER 1 - INTRODUCTION ... 13

1.1 Background ... 13

1.2 Research Problems ... 17

1.3 Research Objectives ... 17

1.4 Significance of Study ... 18

1.5 Limitations ... 18

1.6 Research Questions ... 18

1.7 Hypothesis ... 19

1.8 Thesis Structure ... 19

CHAPTER 2 – LITERATURE RIVIEW ... 21

2.1 Framework of Thinking ... 21

2.2 Human Resources Management... 21

2.2.1 Hard Human Resources Management... 22

2.2.2 Soft Human Resources Management ... 23

2.3 Employee Motivation ... 25

2.3.1 Maslow’s Hierarchy of Needs ... 26

2.3.2 Existence Relatedness Growth Theory ... 28

2.3.3 Two-Factor Theory... 29

2.4 Working Conditions ... 30

2.5 Work Environment ... 31

2.6 Career Advancement ... 32

2.7 Theories Measurement ... 34

2.7.1 Theories Measurement Outline ... 34

2.7.2 Soft HRM using The Harvard Model ... 35

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2.7.4 Work condition stimulates job satisfaction ... 37

2.7.5 Work environment stimulates job performance ... 38

2.7.6 Job performance and satisfaction to affect career advancement or promotion ... 39

2.8 Research Model ... 40

2.9 Previous Studies ... 40

2.10 Difference with Previous Study ... 49

2.11 Research Questions Review ... 49

2.12 Hypothesis Review ... 49

CHAPTER 3 – RESEARCH METHODOLOGY ... 51

3.1 Research Framework ... 51

3.2 Scope of Study ... 52

3.3 Type of Research ... 52

3.4 Research Instrument ... 52

3.5 Operational Variable Definition ... 53

3.5 Type of Data ... 55

3.6 Population and Sampling Method ... 55

3.6.1 Population ... 55

3.6.2 Sample ... 55

3.6.3 Sampling Method ... 56

3.7 Data Testing ... 57

3.7.1 Pre-Testing ... 57

3.7.2 Post-Testing ... 57

3.8 Validity and Reliability ... 57

3.8.1 Validity ... 57

3.8.2 Reliability ... 57

3.9 Data Analysis ... 57

3.9.1 Classical Assumption ... 58

3.9.2 Regression Method of Data Analysis ... 58

3.9.3 Hypothesis Test ... 59

CHAPTER 4 – RESULTS AND DISSCUSSIONS ... 60

4.1 Data Source ... 60

4.1.1 Company Profile ... 60

4.1.2 Demographics ... 60

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4.2.1 Pre-Test ... 64

4.2.2 Post-Test ... 68

4.2.3 Classical Assumptions ... 72

4.3 Hypothesis Test ... 74

4.4 Discussions ... 77

4.4.1 Research Results ... 78

CHAPTER 5 – CONCLUSIONS AND RECOMENDATIONS ... 80

5.1 Conclusions ... 80

5.2 Recommendations ... 81

5.2.1 Recommendations for Future Research ... 81

5.2.2 Recommendations for Managerial Implications ... 82

GLOSSARY ... 83

REFERENCES ... 84

APPENDIX 1 ... 92

QUESTIONNAIRE ... 92

KUISIONER PENELITIAN ... 92

APPENDIX 2 ... 95

QUESTIONNAIRE DESIGN ... 95

APPENDIX 3 ... 96

DATA TABULATAION ... 96

CURRICULUM VITAE ... 101