SUMMARY
ALMANDRI NUR PUTRA. The Design of Performance Measurement on PT Indocement Tunggal Prakarsa Tbk. using Baldrige Excellence Framework 2015- 2016. Supervised by ARIEF DARYANTO and SAHARA.
Nowadays, Indonesia cement industry facing a dissatisfactory condition. The national cement competition landscape has been changed. There are some new cement producers crowded out the industry. At the time, they can corrupt the market share of the existing players, included PT. Indocement Tunggal Prakarsa Tbk. as one of the biggest cement producer in Indonesia. To get it around, one of the best solution is to improve the performance, and it can be began with a favourable performance measurement system.
This study uses a well-known performance measurement tools; Baldrige Excellence Framework (BEF) 2015-2016. This study aims to define the Baldrige Excellence Framework 2015-2016 criterias in PT Indocement Tunggal Prakarsa, Tbk, to assess the performance based on the Baldrige Excellence Framework 2015- 2016, and to gives strategic suggestions exactly on company’s performance measurement, based on the strength and opportunity for improvement and BEF scoring result.
Base on the result of this study, PT. Indocement Tunggal Prakarsa Tbk. scored 423.91 points. It shows that PT. Indocement Tunggal Prakarsa Tbk. classified as Global Average class, with global performance criteria predicate at Early Improvement. That means that the Indocement’s performance has to be improved in any fields to strive an excellence company within all criterias.
Keywords: baldrige excellence framework 2015-2016, performance measurement, performance improvement, cement, PT Indocement Tunggal Prakarsa Tbk.