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ACCENT JOURNAL OF ECONOMICS ECOLOGY & ENGINEERING

Peer Reviewed and Refereed Journal IMPACT FACTOR: 2.104(INTERNATIONAL JOURNAL)

Vol.03, Issue 11, November 2018, Available Online: www.ajeee.co.in/index.php/AJEEE

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EMPLOYEE PERFORMANCE REVIEW IN ORGANISATION AND INDUSTRIES

1Ramu Mishra

1MTech Scholar (BTIRT Sagar M.P.)

2Mr. Aakash Tomar

2Assistant Professor (BTIRT Sagar M.P.)

Abstract:- Every Employees are assets for organization because all other sources of organization employee i.e., humans are liveable persons which machines and others can’t understand. Hence for any organization employees are real assets. This study highlights factors influencing job satisfaction which in turn linked with organization success. The major objective of the study is to find out the influencing factors effecting employee job satisfaction and also to find out is there any association between employee job satisfaction with their designation and work experience at big bazaar. The results finds that work experience has a significant association between employee job satisfaction and work experience where as designation doesn’t play a signification in finding association between employee job satisfaction and designation of employee.

Keywords:- Job satisfaction, work experience, designation, organization success, compensation.

1. INTRODUCTION

Any Organization success and sustainability is the major problem in Indian companies where this can be achieved through employees. In relation employee job satisfaction comes in to representation. If an organization has satisfied employees then their performance and success will be high in figures. If an organization has less satisfied employees then their organization performance and success will be low in terms. For an organization to be run successful there should be satisfied employees. Satisfied employees will make an asset to company in terms of productivity, reduced leaves, retained employment, motivated, etc.

Employee satisfaction is an important aspect in an organization.

Employee satisfaction includes involvement, motivation, commitment etc towards organization mission and vision goals R R Hastings (2012). Among all other HR practices employee satisfaction is given much more importance for retaining the employees which is a major challenge in present modern era. Hence from many research scholars, practitioners and associated people convey that employee’s satisfaction is important in the modern era.

Hence this study employs factors influencing employee satisfaction and also finding out the association between designation and work experience. It is indicated that work related experienced employee will be highly satisfied compared to others and also high

designated people will have higher job satisfaction. In fact work experience will be criteria for employee job satisfaction.

2. LITERATURE REVIEW

As per Herzberg, (1959) there are different factors such as motivating factors and protective factors which influence the job satisfaction and productivity of employees. Motivating factors include achievement, performance, recognition, promotion and things related to the job and personal development. These factors provide job satisfaction while protective factors provide dissatisfaction. As Herzberg said Maslow’s hierarchy needs theory is also a great platform for job satisfaction. F W Taylor (1911) focussed on “employees and their job duties to develop better ways to train workers”.

Bullock, (1952) said that “job satisfaction as an attitude which results from an balancing and summation of many likes and dislikes experienced in connection with the job”. According to the (Davis & Nestrom, 1985) job satisfaction is the individuals’ behaviour in the work place. Smith, (1955) said that job satisfaction is an employee’s engagement of how well his or her job satisfied his various needs. Armstrong, M. (2006) said that attitude and feelings people have about their work, if people have positive and favourable attitudes towards the work then it indicates job satisfaction and if people have negative and unfavourable attitudes towards the work it indicates job dissatisfaction.

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2 In fact a satisfied employee is an asset to the organisation. Maslow (Maslow1943) introduced the “hierarchy of needs which can be classified into one of five categories: physiological needs (e.g., food, water, air, shelter), safety and security needs (e.g. protection, stability), social needs (e.g. friendship and belonging), esteem needs (e.g.

achievement), and self actualization (e.g.

self-fulfilment). He saw that physiological needs are the strongest, followed by safety and security needs, social needs, esteem needs, and then self actualization.”

McGregor (1960) and Bass (1965) argue that “job satisfaction lies in the need-satisfying potential of the job environment.” Clark, (1996) women to be more satisfied than men, they are more dominated among women in both authority and dominance, and they are given more challenging responsibilities than female counterparts. Watson (1981) which shows that married employees are more satisfied than the unmarried employees. There is a link between job satisfaction and motivation to organizational commitment. (Hill &

Wiens-Tuers 2002).

In this paper compensation, reward, recognition, and wages are terms used in different situations (Zobal, 1998).

“The compensation is defined by American Association is “cash and non- cash remuneration provided by the employer for services rendered” (ACA, p.

9). Salary was found to be the prime factor for the motivation and job satisfaction of salaried employees of the automobile industry from the results of the survey by Kathawala, Moore and Elmuti (1990)”.

Spector (1997) has reviewed the most popular job satisfaction instruments of job satisfaction are “Appreciation, communication, co-workers, fringe benefits, job conditions, nature of the work itself, the nature of the organization itself, an organization’s policies and procedures, pay, personal growth, promo promotion opportunities, recognition, security and supervision, Job satisfaction and its relating factors”. Frazier, (2005) job satisfaction has both intrinsic and extrinsic motivation factors. “Intrinsic motivation, the employer can take care of the employees’ interest, including their passion, drive, creativity, and energy”.

Whereas extrinsic motivation factors include “positive reinforcement to the employees such as raising their salary, giving them compliments, giving them more important tasks and so on.”

job satisfaction is an affective orientation on the part of individuals toward work roles which they are presently occupying.

(Vroom, 1964). Job satisfaction represents a feeling that appears as a result of the perception that the job enables the material and psychological needs (Aziri, 2008).

Christen, Iyer and Soberman (2006) provide a model of job satisfaction having following elements such as: Job related factors, Role perceptions, Job performance and Firm performance.

Flowers and Hughes (1973) developed the notion of the “relationship between job satisfaction and environmental factors particularly in accounting for reasons that employees stay in their jobs.”

3. RETAILING INDUSTRY

Retailing industry is increasing its supremacy day by day and year by year.

Retailing involves all the activities which re relating to customers personal and household and all other purposes.

Retailing is the source for customer for merchandising goods, authorizing services, organizing sectarian services to their end customers. For the last 14 years big bazaar is the trendiest branded organised store where there are more than 15000 small medium and large producers and manufacturers to sell and maintain their products to Indian customers.

Indian retailing sector is growing there are many players in the market like big bazaar, reliance, pantaloons, spenders etc. At big bazaar stores there offers many discounts on provisional’s, hair care, baby care, toys, fashions, groceries, study essentials etc. At big bazaar stores they conduct Wednesday bazaar with special offers and also on occasional days as august 15th and republic day. Big bazaar is the only retail sector which employs more than 8% of population after agriculture which has also listed in fortune 100 companies.

4. CONCLUSION

It is concluded that employee job satisfaction varies from person to person as based on psychological factors along

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3 with personal and organizational factors.

This review paper shows that work related experienced employees will feel much satisfied with their associated job compared to others and designation will not a factor for defining employee job satisfaction. Scope of further study includes comparison between organised sectors or comparison between organised stores in state to state.

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