CHAPTER 4: DATA ANALYSIS
4.3 Inferential Analysis
4.3.1 Pearson Correlation Coefficient
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The Pearson correlation coefficient is able to identify how independent and dependent variables are related. According to Rousseau (2018), Pearson correlation coefficient is a linear relationship measurement that can be extremely sensitive to outliers. It is a reliable measurement to measure the association between variables using linearity. Correlation is the capacity to interpret the degree of relationship between dependent and independent variables.
4.3.1.1 Service Quality and Student Satisfaction
H1: There are significance relationship between service quality and student satisfaction.
Table 4.13:
Correlation between Service Quality and Student Satisfaction
Service Quality Student Satisfaction
Service Quality Pearson Correlation 1 0.699
Sig. (2-tailed) <0.001
N 400 400
Student Satisfaction Pearson Correlation 0.699 1 Sig. (2-tailed) <0.001
N 400 400
** Correlation is significant at the 0.01 level (2-tailed)
Note. Data generated and retrieved from Statistical Package of Social Sciences (SPSS)
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The correlation between service quality and student satisfaction is 0.699, according to the table. It also demonstrates that the correlation value is positive.
Thus, it appears that service quality has a positive relationship with student satisfaction. The correlation value of 0.699 falls between the correlation range of 0.41-0.70 when assessing the strength of association. Therefore, it may interpret as moderate relationship between service quality and student satisfaction. To summarize, the greater the service quality, the better the student satisfaction is with virtual learning.
4.3.1.2 Perceived Ease of Use and Student Satisfaction
H2: There are significance relationship between perceived ease of use and student satisfaction.
Table 4.14:
Correlation between Perceived Ease of Use and Student Satisfaction Perceived Ease
of Use
Student Satisfaction Perceived Ease of Use Pearson Correlation 1 0.662
Sig. (2-tailed) <0.001
N 400 400
Student Satisfaction Pearson Correlation 0.662 1 Sig. (2-tailed) <0.001
N 400 400
** Correlation is significant at the 0.01 level (2-tailed)
Note. Data generated and retrieved from Statistical Package of Social Sciences (SPSS)
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According to the table, it appears 0.662 correlation value is between perceived ease of use and student satisfaction. The perceived ease of use correlation value is likewise a positive value. As a result, it was discovered that perceived ease of use correlates with student happiness. The correlation value of 0.662 lies between the range of 0.41-0.70, which use to determine the strength of the association.
Thus, it indicates that there was a moderate relationship existed between perceived ease of use and student satisfaction. In conclusion, the more the perceived ease of use of virtual learning, the higher the student satisfaction with virtual learning.
4.3.1.3 Perceived Usefulness and Student Satisfaction
H3: There are significance relationship between perceived usefulness and student satisfaction.
Table 4.15:
Correlation between Perceived Usefulness and Student Satisfaction Perceived
Usefulness
Student Satisfaction Perceived Usefulness Pearson Correlation 1 0.700
Sig. (2-tailed) <0.001
N 400 400
Student Satisfaction Pearson Correlation 0.700 1 Sig. (2-tailed) <0.001
N 400 400
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** Correlation is significant at the 0.01 level (2-tailed)
Note. Data generated and retrieved from Statistical Package of Social Sciences (SPSS)
According to the table, the correlation between perceived usefulness and student satisfaction is 0.700, with a positive correlation value for perceived usefulness.
As a result, it was discovered that perceived usefulness had a positive relationship with student satisfaction. The correlation value of 0.700 lies between the correlation range of 0.41-0.70 when looking at the strength of association. Hence, perceived usefulness and student satisfaction have a moderate relationship.
Conclusively, the more the perceived usefulness of virtual learning, the higher the student satisfaction with virtual learning.
4.3.1.4 Information Quality and Student Satisfaction
H4: There are significance relationship between information quality and student satisfaction.
Table 4.16:
Correlation between Information Quality and Student Satisfaction Information
Quality
Student Satisfaction Information Quality Pearson Correlation 1 0.538
Sig. (2-tailed) <0.001
N 400 400
Student Satisfaction Pearson Correlation 0.538 1 Sig. (2-tailed) <0.001
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N 400 400
** Correlation is significant at the 0.01 level (2-tailed)
Note. Data generated and retrieved from Statistical Package of Social Sciences (SPSS)
The correlation value between information quality and student satisfaction is 0.538, according to the table. The information quality correlation coefficient is generally positive. Hence, information quality has a positive correlation with student satisfaction. The correlation value of 0.538 lies between the correlation range of 0.41-0.70 in terms of association strength. Therefore, information quality and student satisfaction have a moderate relationship. Thus, the greater the information quality offered, the more the student satisfaction is with virtual learning.
4.3.1.5 Student and Instructor Interaction and Student Satisfaction
H5: There are significance relationship between student and instructor interaction and student satisfaction.
Table 4.17:
Correlation between student and instructor interaction and Student Satisfaction Student and
Instructor Interaction
Student Satisfaction
Student and Instructor Interaction
Pearson Correlation 1 0.636
Sig. (2-tailed) <0.001
N 400 400
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Student Satisfaction Pearson Correlation 0.636 1 Sig. (2-tailed) <0.001
N 400 400
** Correlation is significant at the 0.01 level (2-tailed)
Note. Data generated and retrieved from Statistical Package of Social Sciences (SPSS)
The correlation value between student and instructor interaction and student satisfaction is 0.636, as seen in the table above. Furthermore, as shown, the correlation value of student and instructor interaction is positive. As a result, student satisfaction and student and instructor interaction have a positive relationship. The correlation value of 0.636 lies between the correlation range of 0.41-0.70, which may be used to determine the strength of the association between student and instructor interaction and student satisfaction. Thus, student satisfaction and student and instructor interaction have a moderate relationship.
Finally, the better the relationship between student and instructor, the more the student satisfaction with virtual learning.