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USAGE FACTORS FOR PHONE APPLICATION AMONG GENERATION-Y IN UiTM MALACCA CITY CAMPUS

ARSYAD BIN NORDIN 2009739475

BACHELOR OF BUSINESS ADMINISTRATION WITH HONOURS (MARKETING)

FACULTY OF BUSINESS MANAGEMENT UNIVERSITI TEKNOLOGI MARA

DECEMBER 2012

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USAGE FACTORS FOR PHONE APPLICATION AMONG GENERATION-Y IN UiTM MALACCA

CITY CAMPUS

ARSYAD BIN NORDIN 2009739475

Submitted in Partial Fulfillment of the Requirement for the

Bachelor of Business Administration with Honours (Marketing) FACULTY OF BUSINESS

MANAGEMENT UNIVERSITI TEKNOLOGI MARA

DECEMBER 2012

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BACHELOR OF BUSINESS ADMINISTRATION (HONS) MARKETING FACULTY OF BUSINESS MANAGEMENT

UNIVERSITI TEKNOLOGY MARA

‘DECLARATION OF ORIGINAL WORK’

I, Arsyad Bin Nordin, (I/C Number: 900617016031) Hereby, declare that:

This work has not previously been accepted in substance for my degree, locally or overseas, and is not being concurrently submitted for this degree or any other degrees.

This project paper is the result of my independent work and investigation, except otherwise stated.

All the verbatim extracts have been distinguished by quotation marks and sources of my information have been specifically acknowledged.

Signature:__________________ Date:______________________

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LETTER OF SUBMISSION

DATE: 4 Januari 2013

The Head of Program,

Bachelor of Business Administration (Hons) Marketing, Faculty of Business Management,

Universiti Teknologi MARA, Kampus Bandaraya Melaka,

110 Off Jalan Hang Tuah,75300 Melaka.

Dear Madam,

SUBMISSION OF PROJECT PAPER

Attached is the project paper titled “USAGE FACTOR FOR PHONE APPLICATION AMONG GENERATION-Y IN UiTM MALACCA CITY CAMPUS” to fulfill the requirement as needed by the Faculty of Business Management, Universiti Teknologi MARA.

Thank You.

Yours Sincerely,

ARSYAD BIN NORDIN 2009739475

Bachelor of Business Administration (Hons) Marketing

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ABSTRACT

In the field of telecommunication, smartphone has become one of the main medium or products for consumers all around the world. Thus, a study of the smartphone application is carried out to see the matters at hand. The title of this research paper is “Usage Factors For Phone Application Among Generation Y In UiTM Malacca City Campus”. The purpose of this research is to see the relationship between the variables that is the dependent variable and the independent variables.

There are three independent variables that are involved in this research which are social influences, knowledge, and consistent entertainment.

Meanwhile, the dependent variable is to investigate the usage of phone application among Generation Y in UiTM Malacca City Campus. In order to achieve this research, the hypothesis focuses on the objective to identify whether there are relationship between social influences, knowledge, and consistent entertainment towards the usage of phone application among Generation Y in UiTM Malacca City Campus. In gathering the data, a set of questionnaire was distributed to Generation Y in UiTM Malacca City Campus. Questionnaires were distributed to 100 respondents of the Generation Y.

The objective of this research is to determine the to determine the relationship between social influences and usage of phone application, to determine the relationship between knowledge and usage of phone application, to determine the relationship between consistent entertainment and usage of phone application and To identify which independent variables that has the strongest effect towards usage of phone application.

Referensi

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