Universiti Teknologi MARA
Project Management Maturity In Software Development Project:
Klang Valley Case
Hamazri Bin Hassan Basri
Thesis submitted in fulfillment of the requirements for Bachelor of Science (Hons) Information System
Engineering
Faculty of Information Technology And Quantitative Science
April 2005
2J55S
APPROVAL SHEET
Name of Candidate : Hamazri Bin Hassan Basri
Title of Thesis Project Management Maturity in Software Development Project: Klang Valley Case
Approved by
Date: 1'* April 2005
(Prof Madya Dr. Datin Noor Habibah Binti Hj. Arshad) Supervisor
11
DECLARATION
I certify that this thesis and the research to which it refers are the product of my own work and that any ideas or quotation from the work of other people, published or otherwise are frilly acknowledged in accordance with the standard referring practices of the discipline
APRIL 01, 2005 HAMAZRI BIN HASSAN BASRI 2002387031
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ABSTRACT
PROJECT MANAGEMENT MATURITY IN SOFTWARE DEVELOPMENT PROJECT:
KLANG VALLEY CASE
By:
Hamazri Bin Hassan Basri April 2005
This research presents result o f t he current 1 evel o f o rganization m aturity i n s oftware development project and determines factor that contributed to the project success. The empirical approach was used to distribute and obtain the organization's current project management m aturity 1 evel. T his research mainly focuses on Klang Valley industries sector in which the software development project is categorizes as their part of the business nature. The project management maturity level and project management body of knowledge was used to determine the current maturity level of the organization. The questionnaires consist of 3 section; demographic profiles, project management maturity level and factors that contribute to the project success. Each maturity level consists of major project management characteristics, factors and process. This paper also determines the factors that contribute to the project success, ranked those factors base on the priority, level of interdependence between those factors, percentage of project success in Klang Valley and correlation between factors that contributed to the project success.
CONTENTS
Page
DECLARATION iii ACKNOWLEDGEMENT iv
ABSTRACT v LIST OF TABLES ix LIST OF ABBREVIATION x
LIST OF FIGURES xi Chapter
PROBLEM DESCRIPTION
1.1 Introduction 1 1.2 Project Background 3
1.3 Project Scope 3 1.4 Project Objective 4 1.5 Problem Description and Significance 4
1.6 Summary 5 LITERATURE REVIEW
2.1 Introduction 6 2.2 Project Management 7
2.3 Proj ect Management Maturity Model 12 2.3.1 Proj ect Management Maturity 13
2.3.2 Maturity Model 14 2.3.3 Proj ect Management Maturity Model Structure 16
2.4 Assessing Project Management Maturity Model 21
2.5 Project Success 22 2.6 Project Management Success 24
2.6.1 Meet the Time, Cost and Quality 24
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