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UNIVERSITY TEKNOLOGI MARA

THE INFLUENCE OF INDIVIDUAL

CHARACTERISTICS ON PURCHASE INTENTION FOR COUNTERFEIT

PRODUCTS IN THE FASHION INDUSTRY

AZREEN AFIQAH BINTI ABDUL AZIZ

Thesis submitted in fulfilment in partial fulfilment of

the requiremcats tor the degree of

Master's iu Business Administration

ARSHAD AYUB GRADUATE BUSINESS

SCHOOL

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CONFIRMATION BY PANEL OF EXAMINERS

I certify that a Panel of Examiners has met on 07 August 2021 to conduct the final

examination of Azren Afiqah Binti Abdul Aziz in her Master of Business Administration thesis entitled "The Influence of Individual Characteristics on

P u r c h a s e I n t e n t i o n f o r C o u n t e r f e i t P r o d u c t s i n t h e F a s h i o n I n d u s t r y " i n a c c o r d a n c e

with Universiti Teknologi MARA Act 1976 (Akta 173). The Panel of Examiners recommends that the student be awarded the relevant degree. The Panel of Examiners were as follows:

Zuhal Hussien, PhD Senior Lecturer

Faculty of Business Administration Universiti Teknologi MARA (Internal Examiner 1)

Che Mohd Syahruddin Che Cob, PhD Senior Lecturer

Faculty of Business Administration Universiti of Teknologi MARA

(Internal Examiner 2)

PROFESSOR DR ZUHAINA HAJI ZAKARIA

Dean

Institute of Graduates Studies Universiti Teknologi MARA Date: 20 September 2021

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AUTHOR'S DECLARATION

I declare that the work in this project/ paper/ exercise was carried out in accordance with the rogulations of Universiti Teknologi Mara. It is original and is the result of my Own work, unless otherwise indicated or acknowledged as referenced work and if I are found to have committed plagiarism or other forms of academics action and dishonesty can be taken against me under Academic Regulations of Universiti Teknologi Mara.

This thesis has not been submitted to any other academic institutions or non- academic institutions for any degree or qualification.

1, hercby, acknowledge that I have been supplied with the Academic Rules and Regulations for Post Graduate Universiti Teknologi Mara regulating the conduct of my study and research.

Name of Student Azreen Afiqah Binti Abdul Aziz

Student I.D. No. 2019965729

Programme

Master in Business Administration Executive (Applied Business Project I- ABP 792)

Faculty

Arshad Ayah Graduate Business School (D2- UITM Campus Kota Bharu, Kelantan)

Thesis Title The Influence of Individual Characteristics on Purchase Intention for Counterfeit Products in the

Fashion Industry

Cereenao

Signature of Student

Date August 2021

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ABSTRACT

The world of fashion is fiull of various variations where it involves the change that keeps pace with current development globally. In general, there are also counterfeit products which had been produced for an income that leads to the occurrence of sales crime cases and endless imitation goods as stated by (Ministry of Domestic Trade and Consumer

Affairs, 2021; Research and Market, 2018), where counterfeit products had reached

around trillion USD which leads to adversely affecting the fashion industry. As a result, cases of counterfeit goods are getting higher every year until it causes the society to give a novel century, which is The Counterfeiters' Century. The rise of violation has become most popular among customers because they have a high desire to own branded goods, a reputation which involve individual characteristics among customers,

especially generation Y (gen- Y) and generation Z (gen - Z). As explained by (Y Pluse, 2020), the most elevated buying power goes to gen- Y with 51 % and gen - Z with 53

. By that, researcher want to further investigate the individual characteristics susceptibility to normative influenee (SN), readiness to take the social risk (RSR) and status acquisition (SA) with purchase intention for counterfeit products (PIC) among gen- Y and gen-Z who are working and huttl experience on buying counterfeit product.

The research strategy of the paper was quantitative data, which measures respondent behaviour, attitude, and intention of counterfeit product for this study. Besides that, the sampling design used non-probability sampling which is convenience sampling. The reason the researcher chooses convenience sampling is because it doesn't have a sample frame, easy and quick to use making it easier for the researcher to reach out to the targeted respondents. The researcher had distributed questionnaires to 510 respondents, to reach out the target respondent 384 respondents. However, only 390 questionnaires were completed and submitted while the rest weren't. The delivery method of the questionnaire was through Google Form and Face-to-Face distribution. The questionnaire had been distributed in Peninsular Malaysia. This investigation was completed with Statistical Packages for Social Science (SPSS) 26.0 versions. The result from this study found that susceptibility to normative influence (SNI) and readiness to take social risk (RSR) were significantly related with the purchase intention for counterfeit products meanwhile status acquisition (SA) shows the opposite result.

iii

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ACKNOWLEDGEMENT

First and foremost, praises and thank you to Allah S. W.T with my whole heart for being there for me, giving me strength and blessings each day to complete these research successfully.

Many people have contributed their energy, strength, suggestions, and ideas in improving this research study until I successfully complete it. The suggestions largely assign to the work, experiences, wisdom from professors, friends, family and others.

By that, I would like to grab this big opportunity to express my gratitude to my beloved research supervisor, Dr Zurina Bin Ismail for giving me unforgettable memories in this Write up thesis report and her caring, guidance, advice, time and suggestions during preparations for this thesis paper work.

I would also like to say thank you to my beloved, caring people in my life, which are my parents. They never give up on me to continuing this journey even though they need to sacrifice their time and money in order for me to complete this paper work.

I would also like to express gratitude to all my friends and respondents for giving me support by sharing their ideas, experience and knowledge. I would also like to thank them for giving me a moment of their time to answer my questionnaire and helping me with my paper.

Finally a unique, special and memorable acknowledgement goes to UITM for giving me this opportunity that changed my whole life. UITM gave me chance to pursue study in Master Business Administration in Campus Kota Bharu Kelantan. I'm grateful to all the individuals that were involved, directly and indirectly in completing this thesis.

I am indebted and thankful.

Thank You.

N

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