Supply Chain Intelligence in Business Organisations: A Malaysi

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Title: Supply Chain Intelligence in Business Organisations: A Malaysian Perspective

Author(s): Jaharuddin, NS (Jaharuddin, Nor Siah); Mohamed, ZA (Mohamed, Zainal Abidin); Sambasivan, M (Sambasivan, Murali)

Source: PERTANIKA JOURNAL OF SOCIAL SCIENCE AND HUMANITIES Volume: 23 Special Issue: SI Pages: 181-202 Supplement: S Published: JAN 2015 Times Cited in Web of Science Core Collection: 0

Total Times Cited: 0

Usage Count (Last 180 days): 0 Usage Count (Since 2013): 0 Cited Reference Count: 94

Abstract: The business environment has become more competitive due to advancements in technology and globalisation. Emphasising intelligence as a means for dealing with such circumstances, this study examined the role of supply chain intelligence (SCI), which embraces the process of competitive intelligence (CI) in the operations of a supply chain management (SCM). The integration is needed to ensure that this actionable information from CI has a 360-degree view of business activities amongst supply chains. What exactly is supply chain intelligence? How does supply chain intelligence influence business competitiveness in Malaysia? How does supply chain intelligence help businesses to achieve competitive advantages? This paper examined the contribution of supply chain intelligence on business competitiveness by: a) identifying and validating the dimension of supply chain intelligence components, and b) examining the levels of supply chain intelligence usage by businesses. A focus group was employed as a preliminary study to validate the supply chain intelligence components, and subsequently, for the development of the questionnaire for the survey in the study. The results contribute to the literature by emphasising the use of systematic intelligence in supply chain integration to improve business competitiveness.

Accession Number: WOS:000421911800013 Language: English

Document Type: Article

Author Keywords: Competitive Intelligence; Supply Chain Management; Supply Chain Intelligence; Competitive Advantage Addresses: [Jaharuddin, Nor Siah] Univ Putra Malaysia, Serdang 43400, Selangor, Malaysia.

[Mohamed, Zainal Abidin] Univ Sains Islam Malaysia, Nilai 71800, Negeri Sembilan, Malaysia.

[Sambasivan, Murali] Taylors Univ, Subang Jaya 47500, Selangor, Malaysia.

Reprint Address: Jaharuddin, NS (reprint author), Univ Putra Malaysia, Serdang 43400, Selangor, Malaysia.

E-mail Addresses: [email protected]; [email protected]; [email protected] Publisher: UNIV PUTRA MALAYSIA PRESS

Publisher Address: SERDANG, SELANGOR, 00000, MALAYSIA Web of Science Categories: Social Sciences, Interdisciplinary Research Areas: Social Sciences - Other Topics

IDS Number: V8R9J ISSN: 0128-7702 eISSN: 2231-8534

29-char Source Abbrev.: PERTANIKA J SOC SCI ISO Source Abbrev.: Pertanika J. Soc. Sci. Humanit.

Source Item Page Count: 22 Open Access: No

Output Date: 2017-11-15

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