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UNIVERSITI TEKNOLOGI MARA

mTOURISM TRAVEL PARTNER

MOHAMAD ZUBIR BIN SIDI

Computing Project submitted in partial fulfillment of the requirements for the degree of

Master of Science in Information Technology

Faculty of Computer and Mathematical Sciences

January 2017

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AUTHOR'S DECLARATION

I declare that the work in this Computing Project was carried out in accordance with the regulations of Universiti Teknologi MARA. It is original and is the results of my own work, unless otherwise indicated or acknowledged as reference work. This Computing Project has not been submitted to any other academic institution or non- academic institution for any degree or qualification.

I, hereby, acknowledge that I have been supplied with the Academic Rules and Regulations for Post Graduate, Universiti Teknologi MARA, regulating the conduct of my study and research.

Name of Student Student I.D. No.

Programme Faculty

Computing Project Title

Mohamad Zubir Bin Sidi 2015833946

Master of Science in Information Technology Computer and Mathematical Sciences

mTourism Travel Partner

Signature of Student

Date January 2017

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ABSTRACT

When foreign tourist visit this country, particularly for Muslim travelers, some important information about the services and facilities for Muslim which is provided in this country are always needed. Ease of halal food, the suitability of accommodation, the sharia compliant activities, prayer facilities and prayer time are among the main requirements of concern to Muslim travelers. They also have a problem to communicate with the local. So that, it is difficult for them to ask about Muslim friendly facilities, attraction places, event and recommended halal restaurants available in this country. To address this issue, this study tends to identify the lack of Muslim traveler application for foreign Muslim travelers and to discover the recommendation from the interview from the foreign Muslim travelers and skilled IT personnel in the development of Islamic applications. The interview discovers about their experience traveling in this country and the features needed in the development of Muslim travelers application. The following results are expected to be achieved: a) The user requirements to develop Muslim traveler application; and b) a prototype of Muslim traveler application. The result of this study which are the functional, non- functional requirements, flowchart, use case diagram, storyboard, and prototype of Muslim traveler application can become a reference to the developers in developing the mobile application for Muslim travelers.

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ACKNOWLEDGMENT

Alhamdulillah, thanks to Allah because of His Almighty, I was able to finish this computing project. Firstly, my special thanks go to Mr. Azhar Abd Aziz as my supervisor who is guiding me and help me a lot by sharing his knowledge and experience, and give sincere and valuable guidance.

Then, very special appreciation for my wife that has given me a full of support and encouragement, and has always been a motivation for me in completing my computing project.

Last but not least, the highest appreciation goes to my mother, Hajah Munirah Binti Haji Dahuri and my father, Haji Sidi Bin Mokni that are always praying for me to achieve this success.

Thank you very much.

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TABLE OF CONTENTS

Page

AUTHOR'S DECLARATION I

ABSTRACT II ACKNOWLEDGMENT III

TABLE OF CONTENTS IV LIST OF TABLES vm LIST OF FIGURES IX

CHAPTER ONE: INTRODUCTION

1.1 1.2

1.3 1.4 1.5 1.6 1.7

Research Background Problem Background

1.2.1 Need to Develop Muslim Traveler Application Research Question

Research Objective Research Scope Research Significant Report Outline

3 4 8 8 8 9 10

CHAPTER TWO: LITERATURE REVIEW

2.1 Islamic Tourism in Malaysia 12 2.2 The Importance of Mobile Application in the Tourism Industry 13

2.3 Related Application in Malaysia 14 2.3.1 Malaysia Trip Planner 15 2.3.2 Malaysia Travel Guide with Me 15

2.3.3 Malaysia Directory 16 2.3.4 ASKME Malaysia 17 2.4 Halal Services and Products 18 2.5 Factors That Influence Muslim Tourist to Come to Malaysia 22

iv

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TABLE OF CONTENTS Page CONFIRMATION BY PANEL OF EXAMINERS ii AUTHOR'S DECLARATION iii ABSTRACT iv AKNOWLEDGMENT v TABLE OF CONTENTS vi LIST OF TABLES ix LIST OF FIGURES x

TABLE OF CONTENTS AUTHOR'S DECLARATION ii ABSTRACT iii ACKNOWLEDGEMENT iv TABLE OF CONTENTS v LIST OF TABLES viii LIST OF FIGURES ix CHAPTER 1: INTRODUCTION 1 1.1 Introduction

TABLE OF CONTENTS Page CONFIRMATION BY PANEL OF EXAMINERS u" AUTHOR'S DECLARATION iii ABSTRACT iv ACKNOWLEDGEMENT v TABLE OF CONTENTS vi LIST OF TABLES ix LIST OF FIGURES xi

TABLE OF CONTENTS AUTHOR S DECLARATION ABSTRACT ACKNOWLEDGEMENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS CHAPTER ONE: INTRODUCTION 1.1 Overview 1.2

TABLE OF CONTENTS AUTHOR’S DECLARATION ABSTRACT ACKNOWLEDGEMENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS CHAPTER ONE : INTRODUCTION 1.1 Background

TABLE OF CONTENTS ACKNOWLEDGEMENTS LISTS OF TABLES LIST OF FIGURES LIST OF PLATES LIST OF ABBREVIATIONS LIST OF SYMBOLS ABSTRACT Page ii ix xii xxiii xxiv xxx xxxv CHAPTER 1

TABLE OF CONTENTS AUTHOR S DECLARATION ii ABSTRACT iii ACKNOWLEDGEMENT iv TABLE OF CONTENTS v LIST OF TABLES vii LIST OF FIGURES viii LIST OF ABBREVIATIONS ix CHAPTER ONE:

TABLE OF CONTENTS Page AUTHOR'S DECLARATION ii ABSTRACT iii ACKNOWLEDGEMENTS iv TABLE OF CONTENTS v LIST OF TABLES viii LIST OF FIGURES ix LIST OF ABBREVIATIONS xvi