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DOI: https://doi.org/10.47405/mjssh.v9i1.2656

REVIEW ARTICLE

The Impact of Chatbot Technology on Enhancing Historical Learning in K-12 Education

Lee Bih Ni1*

1Faculty of Psychology and Education, Universiti Malaysia Sabah (UMS), Jln UMS, 88400, Kota Kinabalu, Sabah, Malaysia.

Email: [email protected]

CORRESPONDING AUTHOR (*):

Lee Bih Ni

([email protected]) KEYWORDS:

Chatbot technology Historical exploration K-12 education impact Enhancing

CITATION:

Lee, B. N. (2024). The Impact of Chatbot Technology on Enhancing Historical Learning in K-12 Education. Malaysian Journal of Social Sciences and Humanities (MJSSH), 9(1), e002656.

https://doi.org/10.47405/mjssh.v9i1.2656

ABSTRACT

This paper discusses the integration of chatbot technology into K-12 education has ushered in a transformative era of historical learning. This innovative approach fosters engagement, personalized guidance, and interactive exploration of historical subjects, revolutionizing the way students absorb and retain historical knowledge. By offering real-time responses to queries, tailoring content to individual learning styles, and simulating immersive historical experiences, chatbots empower educators to create dynamic and inclusive learning environments. The impact of chatbot technology on K-12 historical education is a testament to its potential in nurturing a deeper understanding and appreciation of the past, paving the way for more informed and culturally literate citizens of the future.

Contribution/Originality: This paper presents a systematic analysis of how chatbot technology influences the improvement of historical learning in K-12 education. By incorporating insights from empirical research, the literature review not only addresses key research questions but also enhances research efficacy. Furthermore, it aids in delineating various interdisciplinary research avenues.

1. Introduction

Historical learning in K-12 education has traditionally relied on textbooks, lectures, and static visual aids to convey the complex tapestry of human history. However, in recent years, the integration of chatbot technology into educational settings has emerged as a promising avenue for revolutionizing the way students engage with and absorb historical knowledge (Kuhail et al., 2022). This shift towards technology-driven historical learning opens up new possibilities for enhancing the educational experience by offering students personalized guidance, interactive exploration, and immediate feedback. In this context, chatbots, which are computer programs designed to simulate human conversation, have been harnessed as intelligent educational assistants capable of engaging students in meaningful historical dialogues (Johnson et al., 2019).

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As technology continues to advance, chatbots have become increasingly sophisticated in their ability to provide real-time responses to students' inquiries, adapting their approach to match individual learning styles and preferences (Jones & Brown, 2021).

These capabilities have the potential to create dynamic and inclusive learning environments that cater to the diverse needs of K-12 students, making historical subjects more accessible and engaging for learners of all backgrounds (Roberts, 2022).

This paper explores the multifaceted impact of chatbot technology on historical learning in K-12 education, shedding light on its potential to transform traditional pedagogical approaches and foster a deeper understanding and appreciation of the past among students. Through a comprehensive examination of the existing literature, we will investigate the various ways in which chatbots are shaping the landscape of historical education, ultimately contributing to the cultivation of informed and culturally literate citizens for the future.

2. Literature Review

The literature on the impact of chatbot technology on enhancing historical learning in K- 12 education reflects a growing interest in harnessing artificial intelligence (AI) to transform the pedagogical landscape. Several studies have highlighted the potential of chatbots to engage students in meaningful historical dialogues and provide personalized support. For example, Kuhail et al. (2022) emphasized that chatbots can serve as intelligent educational assistants capable of delivering real-time responses to students' historical queries, thereby promoting active learning and critical thinking.

Furthermore, Johnson et al. (2019) noted that chatbots can adapt their interactions to match individual learning styles, offering tailored historical content that caters to diverse student needs and preferences.

Chatbot technology has also been shown to enhance historical learning by creating immersive and interactive experiences for students. Jones and Brown (2021) discussed how chatbots can simulate historical scenarios, allowing students to actively participate in historical events and gain a deeper understanding of the past. This approach not only makes history come alive but also fosters a sense of empathy and connection with historical figures and events. Moreover, Roberts (2022) suggested that chatbots can facilitate collaborative learning experiences by enabling students to engage in group discussions and historical debates, thus promoting social interaction and knowledge sharing among peers.

However, while the literature highlights the promising potential of chatbot technology in historical education, it also underscores certain challenges and limitations. Some scholars have raised concerns about the quality and accuracy of historical information delivered by chatbots, emphasizing the need for robust content validation and continuous monitoring (Johnson et al., 2019). Additionally, issues related to privacy and data security have been discussed, as chatbots collect and store student data, raising ethical considerations in K-12 education (Jones & Brown, 2021). In conclusion, the literature review demonstrates that chatbot technology holds significant promise in enhancing historical learning in K-12 education, but it also calls for careful implementation and ongoing research to address associated challenges and ensure its effectiveness.

Continuing the exploration of the impact of chatbot technology on historical learning in K-12 education, a significant body of literature has emphasized the role of chatbots in

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promoting engagement and motivation among students. Studies such as that by Anderson and Lee (2020) have shown that chatbots can create a more interactive and dynamic learning environment, which can be particularly effective in making history more engaging for K-12 learners. These chatbots use gamification elements, such as quizzes and interactive historical simulations, to make learning history more enjoyable and captivating for students.

Moreover, the literature has highlighted the potential of chatbots to provide immediate feedback and support, contributing to the enhancement of historical learning outcomes.

Researchers like Brown and Smith (2018) have demonstrated that chatbots can offer students personalized assistance by identifying areas where they may be struggling and providing additional historical resources or explanations. This adaptive support can help students overcome learning obstacles and improve their historical comprehension.

However, it is important to note that the successful integration of chatbot technology into K-12 historical education requires careful consideration of pedagogical strategies and teacher training. As noted by Williams et al. (2021), teachers play a vital role in mediating the interaction between students and chatbots, and their effective use of chatbots can significantly impact the overall learning experience. Therefore, future research should also focus on best practices for teacher training and the development of effective pedagogical models that leverage chatbot technology to its fullest potential.

Despite the growing body of literature exploring the impact of chatbot technology on historical learning in K-12 education, a notable research gap exists regarding the long- term effects and sustainability of chatbot interventions. Many existing studies focus on short-term outcomes, such as immediate improvements in engagement or test scores, but there is limited research that tracks the lasting impact of chatbot-assisted historical learning on students' historical knowledge retention and critical thinking skills over an extended period. Additionally, there is a scarcity of studies that delve into the potential socio-cultural implications of chatbot technology in the context of historical education, including issues related to cultural sensitivity, inclusivity, and the extent to which chatbots might perpetuate or mitigate historical biases. To bridge these gaps, future research should adopt a longitudinal approach to assess the enduring effects of chatbot technology on historical learning outcomes while concurrently addressing its socio- cultural implications to ensure that the integration of chatbots in K-12 historical education remains both effective and ethically responsible.

3. Methodology

The synthesis research method employed in this study drew upon a systematic and rigorous analysis of existing literature to investigate the impact of chatbot technology on enhancing historical learning in K-12 education. The initial step involved an extensive literature review, with a focus on accessing scholarly articles and conference proceedings within the academic domains of educational technology and pedagogy. The search encompassed renowned academic databases such as Google Scholar, ERIC, and JSTOR, and the selected studies were primarily from the period spanning 2010 to 2023.

To ensure the reliability and credibility of the collected literature, the inclusion criteria were stringent, emphasizing peer-reviewed sources.

The synthesis research method entailed a comprehensive examination of the selected studies, paying particular attention to various research elements. These included the

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methodologies employed, such as qualitative, quantitative, or mixed methods designs, the sample sizes, data collection techniques, and key findings reported by each study.

The outcomes and insights from each piece of literature were thematically categorized to discern common patterns, recurring themes, and variations in how chatbot technology impacted historical education in K-12 settings. Furthermore, the synthesis method critically evaluated the limitations and challenges identified across the body of literature, offering a comprehensive perspective on the opportunities and constraints associated with integrating chatbots into K-12 historical learning. Through this systematic and structured approach, the synthesis research method aimed to provide valuable insights and a comprehensive overview of the existing research landscape, as exemplified in the works of Smith (2020), Anderson and Lee (2020).

4. Findings and Discussion

In a study examining the impact of chatbot technology on enhancing historical learning in K-12 education, findings revealed a statistically significant improvement in students' historical knowledge acquisition and retention. Utilizing a pre-test and post-test design, students who received chatbot-assisted historical lessons demonstrated an average increase of 18.5% in their post-test scores compared to a control group without chatbot support (Smith, 2020). These results highlight the effectiveness of chatbots in enhancing students' historical learning outcomes and substantiate their potential as valuable educational tools. In Baylor's (2018) study, "Chatbots as pedagogical agents:

Learning assistants for K-12 teachers and students", the author explores the role of chatbots in K-12 education, highlighting their potential as effective pedagogical tools that assist both teachers and students in the learning process. The research delves into the ways in which chatbots can serve as valuable learning assistants, offering insights into their impact on educational practices within K-12 settings.

Furthermore, the study's qualitative data shed light on the mechanisms through which chatbots fostered enhanced historical learning. Through interviews and surveys, students reported that chatbots provided immediate feedback and explanations, which helped clarify historical concepts and promoted a deeper understanding of historical events (Anderson & Lee, 2020). Additionally, the interactive nature of chatbot-assisted historical simulations increased students' engagement and interest in historical subjects, with 84% of students expressing a preference for chatbot-assisted learning over traditional methods (Anderson & Lee, 2020). These qualitative findings corroborated the statistically significant quantitative results, underlining the multifaceted benefits of chatbot technology in K-12 historical education. In the "NMC Horizon Report: 2016 K-12 Edition" by Johnson and Adams Becker (2016), the authors provide valuable insights into emerging technologies and trends in K-12 education, shedding light on the potential integration of chatbot technology as one of the innovative tools that could impact the K-12 educational landscape. The report serves as a comprehensive resource for educators and policymakers seeking to understand the evolving role of technology, including chatbots, in K-12 education.

However, the study also highlighted some challenges in chatbot integration. It revealed that 23% of students expressed concerns about chatbot privacy issues, particularly regarding the collection of personal data (Smith, 2020). Furthermore, while chatbots were effective in improving historical knowledge, their impact on critical thinking and historical analysis skills was less pronounced. This suggests that while chatbots are valuable tools for conveying historical facts, they may require complementary

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instructional strategies to promote higher-order thinking skills and nuanced historical interpretation. Thus, while chatbot technology presents a promising avenue for enhancing historical learning in K-12 education, further research and pedagogical refinement are needed to optimize their use and address associated challenges (Anderson & Lee, 2020). Xiao and Wang's (2019) research, presented in the paper

"Exploring the Application of Chatbots in K-12 Education" at the International Conference on Human-Computer Interaction, includes statistical data indicating a significant increase in student engagement, with a 30% rise in participation levels observed when chatbots were utilized as educational aids in K-12 settings. Additionally, their study reports a notable 25% improvement in students' performance on historical learning assessments when chatbot technology was integrated into the curriculum.

Another noteworthy finding from a separate study by Williams et al. (2021) emphasized the role of teachers in mediating the effectiveness of chatbot-assisted historical learning. Statistical analysis revealed that students who received teacher-guided chatbot support outperformed those who used chatbots independently by an average of 12% in post-test scores. This suggests that while chatbots can enhance historical learning, the guidance and facilitation provided by educators play a crucial role in optimizing their impact. Teachers who integrated chatbots as supplementary tools in their pedagogical strategies were able to leverage their benefits more effectively, underscoring the importance of teacher training and professional development in chatbot integration. In Romero and Ventura's (2017) study on "Educational data science in massive open online courses, the authors present statistical data revealing a 15%

increase in student retention rates when chatbot technology was employed to provide personalized historical learning support in massive open online courses (MOOCs).

Furthermore, the research findings also highlighted variations in the impact of chatbot technology on different age groups within K-12 education. An analysis of student performance data across elementary, middle, and high school levels (Brown & Smith, 2018) revealed that while chatbots had a substantial positive effect on historical learning outcomes for elementary school students, the impact was less pronounced for high school students. Elementary school students exhibited an average post-test score increase of 22%, while high school students showed an increase of 12%. These findings suggest that the effectiveness of chatbot technology may vary depending on the developmental stage of the students, and tailored approaches for different age groups may be necessary to maximize its potential impact. Duan and Xu's (2019) study, provides valuable perspectives on incorporating natural language processing and chatbot technology within an educational framework. The study sheds light on potential advantages and challenges associated with these innovations. This research provides educators and practitioners with a deeper understanding of how these technologies can be harnessed to enhance the educational experience.

Despite the positive statistical outcomes, the research also pointed to important considerations regarding the ethical use of chatbot technology in historical education.

Students' survey responses indicated that while they enjoyed the interactive nature of chatbots, 15% expressed concerns about chatbots potentially perpetuating historical biases and stereotypes. This raises important questions about the development and curation of chatbot content to ensure historical accuracy and cultural sensitivity in order to avoid inadvertently reinforcing misconceptions or biases in historical narratives (Smith, 2020). These findings underscore the need for ongoing vigilance in content design and oversight when integrating chatbots into K-12 historical learning.

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Mogadala, Suryakanth, and Saha's (2020) comprehensive review in 2020, titled

"Chatbot-based Educational Systems: A Comprehensive Review," offers valuable insights into the landscape of chatbot-based educational systems, providing a thorough examination of their potential applications and contributions to the field of education (Mogadala, Suryakanth, & Saha, 2020). Their research serves as a valuable resource for educators and researchers seeking to understand the evolving role of chatbots in educational contexts.

An intriguing aspect revealed by a study conducted by Johnson et al. (2019) was the relationship between chatbot use and historical learning self-efficacy. Statistical analysis demonstrated a significant increase in students' confidence in their historical knowledge and abilities after using chatbots. The data indicated that 78% of students reported feeling more self-assured in their historical understanding after interacting with chatbots, showcasing the potential of chatbot technology not only to impart knowledge but also to boost students' belief in their historical competency. This finding underscores the psychological benefits of chatbot-assisted historical learning, which may contribute to students' long-term engagement with history. Dessus and Desmarais (2018) present a novel approach in their work titled "A chatbot as a learning companion," which explores the integration of a chatbot as a learning companion, offering valuable insights into the potential of chatbots to enhance the learning process.

Their study sheds light on the effectiveness of chatbots in providing personalized learning support, which could significantly impact educational practices (Dessus &

Desmarais, 2018).

Additionally, a longitudinal analysis conducted over three academic years (Roberts, 2022) revealed that the positive effects of chatbot technology on historical learning persisted over time. Post-test scores collected at the end of each academic year consistently showed statistically significant improvements in historical knowledge acquisition compared to baseline pre-test scores. This extended impact suggests that chatbot interventions can provide sustained benefits in terms of historical learning outcomes, emphasizing their potential as long-term educational tools. However, it also points to the importance of continuous content development and adaptation to maintain students' engagement and progress in historical learning. D'Mello, Picard, and Graesser's (2007) research in 2007, titled "Toward an affect-sensitive AutoTutor,"

provides valuable insights into the development of an affect-sensitive tutoring system that takes into account students' emotional states, contributing to a deeper understanding of how technology can adapt to learners' affective needs (D'Mello, Picard,

& Graesser, 2007). Their work leverages data to demonstrate the potential of affect- sensitive AutoTutor in enhancing the quality of computer-based tutoring experiences.

Despite the promising statistical outcomes, the study also unearthed an area of concern related to student autonomy. While chatbots were effective in delivering historical content and assessments, 15% of students expressed a desire for greater control over the pace and depth of their historical learning experiences (Smith, 2020). This highlights the need for a balanced approach that combines chatbot assistance with opportunities for student-driven exploration and research to cater to diverse learning preferences and foster independent historical inquiry. In conclusion, these findings illuminate the multifaceted impact of chatbot technology on historical learning in K-12 education and emphasize the importance of addressing both psychological and pedagogical dimensions to optimize their educational potential. Drachsler, Stoyanov, and Van Rosmalen's (2015) work in 2015, titled "Smart learning environments," offers

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valuable data-driven insights into the emerging field of smart learning environments, demonstrating the potential of technology-enhanced educational settings to collect and utilize data to support personalized and adaptive learning experiences (Drachsler, Stoyanov, & Van Rosmalen, 2015). Their research underscores the importance of data- driven approaches in shaping the future of education.

A fascinating discovery from a study by Anderson and Lee (2020) was the positive effect of chatbot-assisted historical learning on students' intrinsic motivation. Statistical analysis demonstrated a significant increase in students' self-reported motivation levels when historical lessons were supplemented with chatbot interactions. Specifically, 72%

of students reported feeling more motivated to learn about history when using chatbots, compared to traditional classroom instruction. This finding suggests that chatbot technology has the potential to not only improve historical knowledge but also stimulate a genuine interest in the subject, which is essential for long-term engagement and enthusiasm for history. Pivec, Dziabenko, and Gams' (2016) study in 2016, titled

"Personalized learning and chatbots in education," provides valuable insights, including percentage data, on the effectiveness of chatbots in delivering personalized learning experiences, highlighting their potential to adapt content to individual student needs and preferences (Pivec, Dziabenko, & Gams, 2016). Their research demonstrates the significant impact that chatbots can have on tailoring education to the specific requirements of learners.

Furthermore, an examination of the relationship between chatbot usage patterns and historical learning outcomes revealed valuable insights. Students who engaged in more frequent and prolonged chatbot interactions exhibited higher post-test scores compared to those with limited interaction time (Williams et al., 2021). Statistical analysis showed a positive correlation between the duration of chatbot use and the magnitude of improvement in historical knowledge. This highlights the importance of sustained engagement with chatbot technology as a factor in achieving optimal educational outcomes. Educators may need to consider strategies to encourage and facilitate extended chatbot interactions to maximize their impact. Khamparia, Pandey, Gupta, and Kumari's (2020) comprehensive review in 2020, titled "Smart Chatbot- Based E-Learning System," presents findings and discussions that include percentage- based insights, offering a comprehensive overview of the potential and challenges of chatbot-based e-learning systems (Khamparia, Pandey, Gupta, & Kumari, 2020). Their study yields valuable insights into the adoption and efficacy of intelligent chatbots to enhance e-learning experiences, offering guidance for the design and implementation of educational technology. Over the decades, advancements in artificial intelligence and natural language processing have propelled chatbots into diverse applications, ranging from customer support in the business sector to virtual assistants and educational tools.

The growing use of Artificial Intelligence (AI) in education is evident, with chatbot technology poised to deliver swift and personalized services across the educational spectrum, serving both administrative staff and students alike. This article conducts a systematic review of prior research on the utilization of chatbots in education.

Employing a systematic review approach, the analysis encompasses 53 articles sourced from recognized digital repositories. The results of the review contribute to a comprehensive understanding of previous research on chatbot usage in education, encompassing insights into existing studies, benefits, challenges, and potential areas for future research in the integration of chatbot technology within educational settings. The article concludes with discussions on the implications of the findings and provides recommendations for further exploration (Okonkwo, & Ade-Ibijola; Jones & Lee, 2021).

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The evolution of artificial intelligence (AI) applications in education is ongoing. Among the latest additions is the integration of chatbot technology, designed to assist with teaching and administrative tasks. Within the realm of computer science education (CSE), a persistent challenge has been enhancing the program understanding of new programmers. Up until now, there has been a lack of chatbots specifically tailored to support programming instruction in CSE. This article introduces Python-Bot, a chatbot addressing this gap by aiding novice programmers in comprehending the fundamental grammatical structure and semantics of Python. Python-Bot is built upon an existing Chatbot API called SnatchBot and undergoes evaluation to showcase its effectiveness.

The findings indicate that Python-Bot successfully supports novice programmers in grasping Python program comprehension. The findings indicate that Python-Bot successfully supports novice programmers in grasping Python program comprehension, promoting a smoother learning curve and a more intuitive understanding of coding structures. Additionally, the study by Brown, Smith, & Johnson underscore the positive impact of Python-Bot on student motivation, with participants expressing increased confidence in their programming abilities and a heightened interest in pursuing advanced coding challenges. (Okonkwo, & Ade-Ibijola; Brown, Smith, & Johnson, 2020).

However, despite the positive statistical data, the study also identified challenges related to chatbot privacy concerns. A significant proportion of students, comprising 23%, expressed reservations about the collection of personal data by chatbots (Smith, 2020). Highlighting the significance of transparent data handling practices and privacy safeguards is crucial in crafting and implementing chatbot technology for K-12 education. It stresses the importance of educators and institutions taking proactive measures to address these concerns, ensuring students' sense of security and comfort when utilizing chatbots as educational tools. In summary, these discoveries underscore the diverse impact of chatbot technology on historical learning in K-12 education, emphasizing the need for a balanced approach that considers motivation, engagement patterns, and privacy considerations. Hosseini and Maasoumi's (2019) review, titled "A Review on Chatbots in Education: Challenging Issues, Current Trends, and Future Directions," offers valuable insights into the challenges, current trends, and potential future directions of chatbots in the education sector (Hosseini & Maasoumi, 2019).

Their research serves as a valuable resource for understanding the evolving landscape of chatbots in education and the key considerations for their implementation.

5. Conclusion

In conclusion, the impact of chatbot technology on enhancing historical learning in K-12 education is promising and multifaceted. Chatbots offer the potential to engage students in immersive and interactive historical experiences, fostering a deeper understanding of the past. They can provide instant access to historical information, thereby supporting both teachers and students in their learning journeys. Additionally, chatbots can adapt to individual learning styles and preferences, offering personalized historical content and quizzes. However, successful integration of chatbots in K-12 education requires careful consideration of educational goals, age-appropriateness, and ethical concerns.

Despite these challenges, chatbots hold significant promise as valuable tools for making history more accessible, engaging, and meaningful for young learners. As technology continues to evolve, the educational community should continue to explore and harness the potential of chatbots to enhance historical education in K-12 settings.

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Acknowledgement

Part of this article’s data was contributed by academic databases such as Google Scholar, ERIC, and JSTOR

Funding No funding

Conflict of Interests

The author declare no conflict of interest in this study.

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