Citizen’s Charter No. SSB/AD-03
Name of Office : Human Resource Management Section, Administrative Division, Support Services Branch National Mapping and Resource Information Authority
Frontline Service : Issuance of Certification of Leave Credits Schedule of Availability of Service : Monday – Friday
Request Time Release Time
8:00 AM – 9:00 AM 1:00 PM 1:00 PM – 2:00 PM 4:00 PM Who May Avail of the Service : Internal Clients
How to Avail of the Service : Online
No.
[A]
CUSTOMER ACTIVTY
[B]
NAMRIA ACTION [C]
OFFICE/PERSON RESPONSIBLE/
LOCATION [D]
DURATION [E]
DOCUMENTARY REQUIREMENTS
[F]
AMOUNT OF FEES
[G]
1 Request certification of leave credits through the Client Request
Management System (CRMS)
Receive the request through CRMS
MARIA SIBYL E. BELLEN Administrative Officer IV (HRMO II)
(Geospatial Information Systems Management Branch [GISMB])
CATHERINE T. YACUB Administrative Officer II (HRMO I) (Mapping and Geodesy Branch [MGB])
1 minute
Client Request Form (CRF) through the
CRMS
Check the available leave balance of the employee and input the leave balance to the prescribed form
5 minutes
ANJANETTE V. ALABAS Project Development Assistant IV
(Support Services Branch [SSB])
JULIENNE LOUISE V. PUQUIZ Project Development Assistant IV (Resource Data Analysis Branch [RDAB])
GEMAVILL M. RETARDO Project Development Assistant II
(Hydrography Branch [HB])
JOIS ROUELI O. FERRER Project Development Assistant II
(HB)
Review and sign the certification
CONCEPCION A. BRINGAS
Chief, Administrative Division
2 minutes
Release the certification
Assigned Officer of the Day 1 minute
2 Receive the certification and fill out the
Acceptance and Feedback Details of CRMS
CRF
Total Duration: 9 minutes
