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Citizen's Charter No. SSB/AD-07 Name of Office - NAMRIA

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Citizen’s Charter No. SSB/AD-07

Name of Office : Property and Supply Management Section, Administrative Division, Support Services Branch Frontline Service : Issuance of Copy of Property Acknowledgement Receipt

Schedule of Availability of Service : Monday – Friday, 10:00 AM – 11:00 AM, 3:00PM – 4:00PM Who May Avail of the Service : Internal Clients

How to Avail of the Service : Online/Walk-in

No.

[A]

CUSTOMER ACTIVTY [B]

ACTION [C]

OFFICE/PERSON RESPONSIBLE/

LOCATION [D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES

[G]

1 Request a copy of PAR or ICS personally or through phone and fill-out Client Report Form/CRMS

Receive the filled-out request form and verify the requestee’s name in the logbook of

controlled PAR

PAUL B. CRUCIS Data Processor III

1 minute

Client Request Form/CRMS

None

Access the files of the requestee and the availability of the

requested PAR 3 minutes

Release the Copy to the requestee and return the CRF

for feedback 1 minute

(2)

2 Receive the copy of PAR or ICS and fill-out the Client’s Acceptance portion of the CRF

Total Duration:

5 minutes

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