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Page 1 of 3 Citizen’s Charter No. MGB/RPD-01

Name of Office : Reprography and Printing Division (RPD), Mapping and Geodesy Branch (MGB), NAMRIA Frontline Service : Production of Maps and Charts

Schedule of Availability of Service : Monday – Friday, 8:00 AM – 5:00 PM

Who May Avail of the Service : NAMRIA Cartography Division, Photogrammetry Division, Warehouse Unit, and Hydrography Branch How to Avail of the Service : Thru approved Work Order

No.

[A]

CUSTOMER ACTIVTY [B]

NAMRIA ACTION [C]

OFFICE/PERSON RESPONSIBLE/

LOCATION [D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES

[G]

1 Submit Work Order and the PDF files of requested job

Accept work order and digital data

3-5 minutes Letter request of production or Work Order

Perform pre-press operation:

a. evaluate digital files b. layout

c. color separation

Ariel V. Baluyot Chief, Prepress Section

7 days

a. Produce color proof

Submit color proof to customer (data owner) for editing and correction, if any

Amelia T. Dela Cruz Photographer III

1day Celedonio DJ. Pili

OIC, RPD

(2)

2 Check color proof for any corrections, sign and return proof to RPD

Recommend color proof to the Branch Director for approval

Celedonio DJ. Pili OIC, RPD

5–10 minutes

Production of printing plates using CTP technology

Jaime R. Santos Unit Head (CTP)

2–3 days

Print topographic and admin maps (mass production)

Melchor S. Almeda Jr.

Head Pressman

2–3 days

Trim topo and admin maps, deliver quality assured maps to warehouse unit

Nestor B. Rosco Printing Machine Operator

II

2–3 days

(3)

Page 3 of 3 Accept delivery receipt of

delivered printed maps.

*Check details of maps 1 day

Accepts RIS and prepares and issue the requested maps

2–3 days

3 Receive delivered topo and admin map as requested

Total Duration:

17 days & 8 minutes to 20 days & 15 minutes

Rily C. Amidao Warehouse Unit Head

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