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Citizen's Charter No. SSB/FMD-03 Name of Office

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Citizen’s Charter No. SSB/FMD-03

Name of Office : Internal Audit Section, Financial and Management Division, Support Services Branch National Mapping and Resource Information Authority

Frontline Service : Processing/Pre-Audit of Travel Documents Schedule of Availability of Service : Monday – Friday, 8:00 AM – 5:00 PM Who May Avail of the Service : Internal Clients

How to Avail of the Service : Walk- in

No.

[A]

CUSTOMER ACTIVTY [B]

NAMRIA ACTION [C]

OFFICE/PERSON RESPONSIBLE/ LOCATION

[D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES

[G]

1 Submit and request pre-audit of travel document/s personally

Verify attached supporting documents and its completeness compliant to audit policies

NIKKI AIMEE B. ESCANDOR Management Audit

Analyst I

PRINCES R. ROSETTE Cashier I

15 minutes

Approved Travel Order / Special Order Approved Itinerary

of Travel Approved

Disbursement Voucher (4) Approved Purchase

Request

None

Conduct review of the details/contents of travel document/s

(2)

KIM CLAIRE D. FULAY Accounting Assistant II

GERBEN A. ELEQUIN JR.

Account Officer III

Record the pre-audited travel document/s in the logbook

KIM CLAIRE D. FULAY Accounting Assistant II

GERBEN A. ELEQUIN JR.

Account Officer III

1 minute

(3)

Review complex pre- audited travel documents for final comments and approval

EDWIN L. BARTOLOME Management and Audit

Analyst III

10 minutes

Release and endorse the documents to the Budget Section for funding and inform the requestee about the status of the documents

NIKKI AIMEE B. ESCANDOR Management Audit

Analyst I

PRINCES R. ROSETTE Cashier I

KIM CLAIRE D. FULAY Accounting Assistant II

1 minute

(4)

GERBEN A. ELEQUIN JR.

Account Officer III 2 Follow up the of travel documents

to the Budget Section, FMD

Total Duration:

Simple = 17 minutes Complex = 27

minutes

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