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The permission to classify this academic work is subject to the provisions of current legislation, the provisions of the UP Intellectual Property Policy and any provisions. Upload a copy of the work to the faculty/school/institute/department thesis database and any other databases available on the public Internet. The proponent of the Unified Barangay e-Services System with Extended Analytics for Barangay Batasan Hills would like to express his sincere gratitude to all those who have supported and contributed to the development of this project.

A key feature of the system is the use of advanced analytics to analyze and present the data generated by the platform. Barangay Batasan Hills was one of the most important local government units in Quezon City, its population as determined by the 2020 census was. Due to the wide variety of services offered by the barangay and the huge population, the efficiency of the services could be reduced.

Most of the time, there was no response to questions sent on social media and people tended to physically go to the barangay. Some of the barangay officers and officials used several Microsoft Office applications such as Word, Excel and PowerPoint to deliver and execute services. Data Analysis and Interpretation helped barangay officials develop a strategic plan that would strengthen barangay services and address community issues based on the data presented by the system.

Figure 1. Existing Website of Barangay Batasan Hills (www.barangaybatasan.com)
Figure 1. Existing Website of Barangay Batasan Hills (www.barangaybatasan.com)

PROJECT DETAILS

Overview

In automating the required data, the set of required data was the unique ID number provided by the barangay. Data analysis and interpretation helped barangay officials develop a strategic plan that strengthened barangay services and addressed community issues based on data presented by the system. This can be achieved by comparing the data analysis shown in the different services provided by the barangay.

It illustrates that there are four (4) groups of people involved in the system and what actions each group can take.

Figure 2. The Use Case Model of the system. It illustrates that there are  four (4) groups of people involved in the system and what actions can be  done by each group
Figure 2. The Use Case Model of the system. It illustrates that there are four (4) groups of people involved in the system and what actions can be done by each group

Theoretical Framework

The Technology-Organization-Environment Framework diagram shows the importance of technology to the business. The organization's existing technology, even if not fully utilized, would be useful once properly set up. The programming language that can be used to construct the system and the database applications that can be set up to store the information generated by the system are examples of this.

Figure  3.  Technology-Organization-Environmental  Framework.  (Source:
Figure 3. Technology-Organization-Environmental Framework. (Source:

Technologies Used

This layer shows the connection between a desktop application and databases is unified by a database layer, which is an API. Database Tool: The MySQL database, an open source relational database management system (RDBMS) using the SQL language, supports the creation of PHP MySQL web applications and helps automate data retrieval. This layer refers to the technology used by the client to run certain applications that will run and display the contents of the system.

Operating System: Windows 10 - An operating system that is generally common today and flexible with any program. It refers to the established standard of hardware necessary for the system to run efficiently while in the development and implementation phase.

System Design

The proposed system has an online booking function with integration of StartBooking for efficient management of available schedules. It has an integration with Gmail and Google Calendar that will primarily be used for communication and reminder purposes. This was accomplished through a one-time registration process that automated the required data with the unique ID number provided by the barangay.

This was accomplished by comparing the data analytics displayed in the various services provided by the barangay.

Figure 6. The Entity Relationship Diagram or Proposed system Major  Database Schema
Figure 6. The Entity Relationship Diagram or Proposed system Major Database Schema

Implementation

Resulting System

User Testing

Evaluation testing was conducted to determine the acceptability of the system for the respondents. Based on data from the Philippine Bureau of Statistics recorded in 2015, the population of Barangay Batasan Hills was 161,409. A margin of error of 5% was set for the statistical metric that considers the difference between actual and predicted survey results in a random sample.

A 95% confidence level is set, indicating how often the true percentage of the population that would choose an answer falls within the margin of error. Functional suitability: refers to the ability of a product or system to provide functions that meet stated and implied needs in terms of its functional completeness, functional correctness and functional suitability. Performance efficiency: refers to the performance of a system in relation to the number of resources used in terms of Time Behavior, Resource Utilization and Capacity.

Compatibility: refers to how well a product, system or component can exchange information as well as perform its required functions while sharing the same hardware or software environment in terms of coexistence and interoperability. Usability: refers to how well a product or system can be used to achieve specific goals effectively, efficiently and satisfactorily in terms of Applicability Recognizability, Learnability, Operability, User Error Protection, User Interface Aesthetics and Accessibility. Reliability: it refers to how well a system, product or component performs specified functions under specified conditions in terms of maturity, availability, fault tolerance and repairability.

Security: this refers to how well a product or system protects information and data from security vulnerabilities in terms of confidentiality and integrity. Portability: this refers to how well a system, product or component can be transferred from one environment to another in terms of adaptability, durability and affordability. Maintainability: this refers to how well a product or system can be modified to improve, correct or adapt to changes in the environment and requirements, this refers to Modularity, Reusability, Analysability and Modifiability.

Security Testing

The SpeedLab benchmarks used the First Contentful paint (FCP) with a result of 2.27 seconds, which is the time it takes for the first text or image to be fully rendered. The speed index, with a result of 8.03 sec., is a metric that measures how quickly the visual elements of a page are rendered in the browser's viewport. The largest content paint (LCP) with a result of 8.03 sec is the time it takes to fully render the largest image/text block.

Time to Interactive (TTI) with a result of 4.75 sec, is the time it takes for all the assets of the page to load and the page is consistently interactive for the user. Total Blocking Time (TBT) with the result of 0.85 ms., is the time a page is prevented from responding to user input. It is used in the study to test the significant difference between the evaluation results of Barangay staff and residents of Barangay Batasan Hills and the proposed system titled “Unified Barangay E-Services System”.

The proponent used the following statistical tools and their formula for evaluating the system. It is used to determine the effectiveness of the system based on the respondent's assessment of the system. The Likert scale was used by the proponent to determine the verbal interpretation of the results to the respondents.

Therefore, this implies the acceptability of the proposed system to the employees and residents of the Barangay. The acceptability of the proposed system for Barangay Batasan Hills in terms of ISO 25010. Moreover, the least in the criteria used was Compliance with a mean of 4.23 with a verbal interpretation of very good.

Based on the weighted average of the criteria used for both barangay employees and barangay residents is 4.26 with a verbal interpretation of Very Good. After careful consideration of the proposed system by barangay staff and residents using a questionnaire questionnaire, acceptance of the proposed system to target beneficiaries implies that all the criteria used have a verbal interpretation of Very good.

Figure 15. SpeedLab Performance Score
Figure 15. SpeedLab Performance Score

DISCUSSIONS

This may involve building relationships and developing an understanding of the needs and challenges facing the community. This may require compliance with relevant laws and regulations, as well as implementing technical measures to protect data. This may include identifying potential sources of funding, such as grants or sponsorship, and developing a budget and resource plan.

This may include developing training materials and programs, as well as providing ongoing support and assistance to users. This may include addressing concerns or objections and demonstrating the value and benefits of the platform through pilot programs or other initiatives. This may include ongoing platform maintenance and updates, as well as ongoing research and learning about new technologies and best practices.

Although the system was no longer in active development, changes had to be made when bugs were discovered or new features were requested. During the maintenance phase, IT management ensured that the system remained aligned with business priorities and ran smoothly. After an investigation was done, a system release plan was formulated, under this section 3 categories took place in line.

Moreover, Adaptive Maintenance involved their management to ensure that the improvements or evolution made to the system meet the needs of the barangay employees and residents, and Corrective Maintenance focused on correcting errors in terms of coding, designs and correct other requirements. After carefully planning the system release, the next step was implementing the changes. And finally a system release was implemented to the respondents, this included documentation, training, hardware changes, data conversions and the updated system.

Training: Users must be provided with training on how to use the system effectively and efficiently. By following a systematic maintenance plan like this, the Unified Barangay E- Services System for Barangay Batasan Hills can be kept running smoothly and reliably.

CONCLUSION

To prepare an implementation plan for the deployment of the Unified Barangay E-Services System

FUTURE WORK

User Manual

Gambar

Figure 1. Existing Website of Barangay Batasan Hills (www.barangaybatasan.com)
Figure 2. The Use Case Model of the system. It illustrates that there are  four (4) groups of people involved in the system and what actions can be  done by each group
Figure  3.  Technology-Organization-Environmental  Framework.  (Source:
Figure 4. The Contextual Data Flow Diagram (Level 0) of the system
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