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Relationships between Competitive Advantage and Organizational Performance

Dalam dokumen the impact of learning organization and (Halaman 69-81)

2.6 Relationships between Competitive Advantage and Organizational

Similarly, a number of different organizational performance indicators have been shown to be influenced by competitive advantage. These include: (i) sales performance (Fahy, 2000; Ismail et al., 2010; Neely, 2005; Newbert, 2008; Wang &

Lo, 2003); (ii) organizational efficiency (Ismail et al., 2010); (iii) market performance (Fahy, 2000; Li et al., 2006; Newbert, 2008; Phongpetra & Johri, 2011); (iv) financial performance (Fahy, 2000; Li et al., 2006; Majeed, 2011; Newbert, 2008; Nham Phong

& Yoshi, 2010; Phongpetra & Johri, 2011); and (v) export performance (Morgan et al., 2004). Nham Phong & Yoshi (2010) found that competitive advantage influences organizational performance in the areas of quality, cost reduction, and innovation.

Majeed (2011) found that competitive advantage influences organizational performance in the areas of return on asset and sales growth ratio.

The results of various studies on the relationship between competitive advantage and organizational performance are summarized in Table 2.8. It should be noted that although some of these studied competitive advantage and independent variable, most examined it as a mediator or moderator of performance.

From the results of the studies, the relationship between competitive advantage and organizational performance can be summarized in the following assumption:

Hypothesis 3: Competitive advantage has a positive direct effect on organizational performance. (CA Æ OP)

61 Table 2.8 Summary of the Studies regarding the Relationship between Competitive Advantage and Organizational Performance

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Mahmood

& Hanafi (2013b)

Entrepreneurial orientation

Competitive advantage:

- Differentiate product

- Market sensing - Market

responsiveness

Firm

performance: - Profitability - Market share

165 SMEs in Malaysia

Regression - Competitive advantage mediates the relationship between the entrepreneurial orientation and firm performance.

- Entrepreneurial orientation has direct influence on firm

performance.

Munizu (2013)

Total quality management

Competitive advantage:

- Price/cost - Delivery dependability - Product innovation - Time to market

Organizational performance:

- Market share - Sale

55 fishing company in Indonesia

SEM - Competitive advantage mediates the relationship between the total quality management and

organizational performance.

- Total quality management has positively directed influence on firm performance.

62 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Agha et al. (2012)

Core

competency

Competitive advantage:

- Flexibility - Responsiveness

Organizational performance

64 paint manufacturi ng in United Arab

Emirates

Regression - Competitive advantage mediates the relationship between the core competency and organizational performance.

- Core competency has positively directed influence on organizational performance.

Majeed (2011)

Competitive advantage:

- Competencies

- Financial performance:

- Return on assets

- Sales Growth Ratios

- Conceptual paper

- Competitive advantage and firm performance are two special terms with an actually complex

association.

- Overall studies have shown a significant association between competitive edge and performance.

And competitive advantages lead the company towards attaining high profits.

63 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Al-alak &

Tarabieh (2011)

Customer orientation

Competitive advantage:

- Differentiate product

- Market sensing - Market

responsiveness

Firm

performance:

- Profitability - Market share

Bank in Jordan

SEM Innovation differentiation and market differentiation mediate the relationship between the customer orientation and firm performance.

Ismail et al. (2010)

Cost-based advantage:

- Lower manufacturing costs

- Lower-priced products

- Age of firms - Size of firms

Sales-based performance:

- Level of sales revenue

- Profitability - Return on assets

127 Malaysian

manufacturers

Two-way ANOVA

- The age of firms is a significant moderator in the relationship between competitive advantage and performance, and that this relationship is stronger for older firms.

64 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Ismail et al. (2010)

(Continued)

Product-based advantage:

- Product differentiation - Packaging - Design

- Product quality - Style - Accessibility Service-based advantage:

- Product line breadth

- Reliability - Flexibility

- Return on investments- Manufacturing productivity - Product added value content - Added value per employee - Sales growth - Market share for product

- The size of firms does not significantly moderate the relationship between competitive advantage and performance.

- Provides empirical support for the Resource-Based View of Malaysian manufacturers

regarding the issue of competitive advantage.

65 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Ismail et al. (2010)

(Continued)

- Product innovation - Delivery speed - Technical support - Value for customer

Organizational -based

performance:

- Emphasis on efficient organizational internal processes - Customer satisfaction - Employee development - Job

satisfaction

66 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Nham Phong &

Yoshi (2010)

Organizational capabilities:

- Resource- based view

Competitive advantage:

- Cost-leadership - Quality

- Innovation

Financial performance:

- Sales Growth 102 supporting industries

Regression - Organizational capabilities are related to the competitive advantage.

- Competitive advantage is related to financial performance.

- Competitive advantage mediates the relationship between

organizational capabilities and financial performance.

Zhou et al.

(2009)

Customer value

Competitive advantage:

-Innovation differentiation -Market differentiation

Organizational performance:

- Market performance - Financial performance

328 hotels around the world

SEM - Innovation differentiation and market differentiation are positively influence on market performance.

- Market performance positively mediates the relationship -

67 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Zhou et al.

(2009)

(Continued)

Market orientation:

between innovation differentiation, market differentiation and financial performance.

- Innovation differentiation and market differentiation have no direct influence on financial performance.

Rose et al.

(2009)

Resource- based view:

-

Organizational resource - Capabilities - System

Competitive advantage

Organizational performance

- Conceptual paper

- Competitive advantage is the basis for superior performance.

- The resource-based view of the firm’s competitive advantage is one of the main strategic

management theories applicable to explain organizational

performance.

68 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Newbert (2008)

Resource- capability combination:

- Value - Rareness

Competitive advantage:

- Costs highly competitive - Opportunities capitalized on - Threats responded to

Performance:

- Marketing - Growth in sales

- Profitability - Market share

Micro- and nanotechnol ogy firms

Regression - The value positively related to competitive advantage.

- The rareness positively related to competitive advantage.

- Competitive advantage

positively related to performance.

- Competitive advantage mediates the relationship between the rareness and performance.

- Competitive advantage not mediates the relationship between the value and performance.

69 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Li et al.

(2006)

SCM practices:

- Strategic supplier - Partnership - Customer relationship - Level and quality of information sharing

- Postponement

Competitive advantage:

- Price/cost - Quality - Delivery dependability - Product innovation - Time to market

Organizational performance:

- Market performance - Financial performance

196

organizations

SEM - High levels of SCM practice have high levels of organizational performance.

- SCM practice has a direct impact on competitive advantage.

- Organizations with high levels of competitive advantage have a high level of organizational performance.

70 Table 2.8 (Continued)

Authors Independent variable

Mediator/

Moderator

Dependent

variable Sample Method Findings

Fahy (2000)

Key resources:

- Tangible assets - Intangible assets

- Capabilities

Competitive advantage:

- Value of customers Management’s strategic choices:

- Resource identification - Resource development/

protection - Resource deployment

Performance:

- Market performance - Sales performance - Financial performance

- Conceptual paper

- To understand the nature of competitive advantage.

- This section traces the development of the resource- based view and evident of the resource-based view of the firm is theory of competitive advantage.

2.7 Relationships between Learning Organizations, Competitive

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