This paper attempts to identify the key drivers of technology use expectations from the perspective of aging adults in Thailand. The study found the common expectation factors for technology use from the perspectives of aging adults in the Bangkok area. In order to investigate older citizens' perception and acceptance of technology, it is advantageous to know their expectations for technology design and function.
This allows technology design to add greater value and ultimately gain acceptance from seniors. To support this, there has also been a lot of research into the reasons and factors why seniors reject technology. This may affect elderly people who want to use a mobile phone, but do not have the ability or need to use these smartphones.
The Center for Aging Services Technologies (2005) focused on baby boomers who were impressed by the possibilities of technology to ease the challenges of everyday life, and they reported that they would be willing to pay for technology that helps their independent. 2012) discussed myths about the use of ICT by the elderly; as future generations of seniors and seniors using technology seamlessly thereby solving the problem. Currently, it can be concluded that technology and ICT are potentially beneficial for the elderly and older adults despite high barriers to their use. It would be interesting to know the expectations of technology use from the perspective of an older adult; as such this report will show the expectations of technology use by older adults.
The purpose of this paper is to study the expectations of technology use by older adults.
LITERATURE REVIEW
- Definition of an ‘older’ or ‘elderly person’
- Aging population in Thailand
- Definition of Technology
- Technology for Aging Persons
- Motivations for Aging Adults to adopt Technology
- The Nature of Technology’s Impact
- Categorization of Technology
Technology is formed by something that includes the technical aspects of arts and crafts, with the suffix of the word logy, which means theory, doctrine, and science. There are many definitions of technology that have been summarized by writers with different backgrounds and perspectives. It is a method of thinking; an approach to problem solving that assumes ends and means.
Another definition of technology is that it is a system of tool-using behavior, and it can be understood in four ways; (a) a process; b) knowledge; (c) an object; and (d) a will. One of the myths mentioned is that older people are interested in using technology, but are not aware of the possibilities of a computer. The first category is quality of life; technology can improve the quality of life of the elderly.
It is another way for older adults to interact with society even when they are at home. In order to successfully deploy a given technology and thus achieve instrumental goals, the user must have the necessary knowledge of how the technology can be used, the ability to meet the technological requirements and actually use technology to meet specific functional needs. . It is more effective than learning by reading textbooks and it must be done slowly step by step due to the vision and movement limitations of the elderly.
The idea that technology can confer both benefits and losses on the user is not new. Some researchers have argued that mass adoption of technology can lead to unexpected consequences for society. Several empirical studies have suggested that computer technology can change task structures, roles, interpersonal relationships and organizational structures in certain circumstances.
Broadly speaking, microcomputer technology can be evaluated in terms of its technological, economic and social impacts (Venkatesh and Vitalari, 1985). There are five broad areas of technology within the framework of our everyday lives: telecommunications technologies, medical technologies, environmental interface technologies, personal technologies and assistive technologies (Wylde, 1995). The barriers are lack of knowledge about how to use the device, poor fit between the device and the home environment of older adults, or the experience that the subject is too difficult or painful (Luborsky, 1993).
Another factor that causes older adults to resist adopting technology is their adaptation to technology. The difficulty of using technology, no/minimal experience of using technology, and also the innovation of technology are barriers for aging people to adopt technology (Loipha, 2011).
DATA COLLECTION
Research Methodology
Data Collection
RESEARCH FINDINGS
Data Collection and Analysis
Ventilators, electric wheelchairs and treadmills are among the responses to the survey. Because technological development is rapid and exponential, the survey also asked whether older adults read instruction manuals before using a technological device and whether they find them easy to understand. The table above shows that 60% do not read the instructions for use for various reasons.
Most of them answered that it is quite difficult to understand and may need other people to teach them. The reasons were that it had large fonts and they wanted to understand how to use it before actually using it. From the survey, 13 out of 30 answered that the user manual is easy to understand because it can have large text and images are provided to help.
While the other 17 said it can be difficult because of the small text and technical terms. The last question asked in the survey was to rate their ability to use technology to help make their lives more comfortable. Ratings given on a scale of zero to five, with zero using no technology in daily life, and five using technology fluently in daily life.
The results in table 4.11 show that 60% of respondents are more than average in using technology.
DISCUSSION & CONCLUSION
Conclusion
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