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PPT Robbins & Judge Organizational Behavior 13e

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Kelli J. Schutte

William Jewell College

Robbins & Judge

Organizational Behavior

14th Edition

Leadership Leadership

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 12-1

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Chapter Learning Objectives Chapter Learning Objectives

After studying this chapter, you should be able to:

Define leadership and contrast leadership and management.

Summarize the conclusions of trait theories of leadership.

Identify the central tenets and main limitations of behavioral theories.

Assess contingency theories of leadership by their level of support.

Compare and contrast charismatic and transformational leadership.

Define authentic leadership and show why effective leaders exemplify ethics and trust.

Demonstrate the role mentoring plays in our understanding of leadership.

Address challenges to the effectiveness of leadership.

Assess whether charismatic and transformational leadership generalize across cultures.

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What Is Leadership?

What Is Leadership?

 Leadership

– The ability to influence a group toward the achievement of goals

 Management

– Use of authority inherent in

designated formal rank to obtain compliance from organizational members

 Both are necessary for organizational success

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Trait Theories of Leadership Trait Theories of Leadership

 Theories that consider personality, social, physical, or intellectual traits to differentiate leaders from

nonleaders

 Not very useful until matched with the Big Five Personality Framework

 Essential Leadership Traits

– Extroversion

– Conscientiousness – Openness

– Emotional Intelligence (Qualified)

 Traits can predict leadership, but they are better at predicting leader emergence than effectiveness.

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Behavioral Theories of Leadership Behavioral Theories of Leadership

 Theories proposing that specific behaviors differentiate leaders from nonleaders

 Differences between theories of leadership:

– Trait theory: leadership is inherent, so we must identify the leader based on his or her traits

– Behavioral theory: leadership is a skill set and can be taught to anyone, so we must identify the proper behaviors to teach potential leaders

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Important Behavioral Studies Important Behavioral Studies

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Contingency Theories Contingency Theories

 While trait and behavior theories do help us

understand leadership, an important component is missing: the environment in which the leader exists

 Contingency Theory adds this additional aspect to our understanding leadership effectiveness studies

 Three key theories:

– Fiedler’s Model

– Hersey and Blanchard’s Situational Leadership Theory – Path-Goal Theory

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Fiedler Model Fiedler Model

 Effective group performance depends on the proper

match between leadership style and the degree to which the situation gives the leader control.

– Assumes that leadership style (based on orientation revealed in LPC questionnaire) is fixed

 Considers Three Situational Factors:

– Leader-member relations: degree of confidence and trust in the leader

– Task structure: degree of structure in the jobs

– Position power: leader’s ability to hire, fire, and reward

 For effective leadership: must change to a leader who fits the situation or change the situational variables to fit the current leader

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Graphic Representation of Fiedler’s Model Graphic Representation of Fiedler’s Model

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E X H I B I T 12-2 E X H I B I T 12-2

Used to determine which type of leader to

use in a given situation

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Fiedler’s Cognitive Resource Theory Fiedler’s Cognitive Resource Theory

 A refinement of Fiedler’s original model:

– Focuses on stress as the enemy of rationality and creator of unfavorable conditions

– A leader’s intelligence and experience influence his or her reaction to that stress

 Research is supporting the theory.

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Assessment of Fiedler’s Model Assessment of Fiedler’s Model

 Positives:

– Considerable evidence supports the model, especially if the original eight situations are grouped into three

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 Problems:

– The logic behind the LPC scale is not well understood – LPC scores are not stable – Contingency variables are

complex and hard to determine

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Situational Leadership Theory Situational Leadership Theory

 A model that focuses on follower “readiness”

– Followers can accept or reject the leader

– Effectiveness depends on the followers’ response to the leader’s actions

– “Readiness” is the extent to which people have the ability and willingness to accomplish a specific task

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Ability to follow Willingness to Follow Leadership Behavior

Unable Unwilling Give clear and specific directions

Unable Willing Display high task orientation

Able Unwilling Use a supportive and participatory

style

Able Willing Doesn’t need to do much

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House’s Path-Goal Theory House’s Path-Goal Theory

 Builds from the Ohio State studies and the expectancy theory of motivation

 The Theory:

– Leaders provide followers with information, support, and resources to help them achieve their goals

– Leaders help clarify the “path” to the worker’s goals – Leaders can display multiple leadership types

 Four types of leaders:

– Directive: focuses on the work to be done

– Supportive: focuses on the well-being of the worker

– Participative: consults with employees in decision making – Achievement-Oriented: sets challenging goals

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Vroom and Yetton’s Leader-Participation Model Vroom and Yetton’s Leader-Participation Model

 How a leader makes decisions is as important as what is decided

 Premise: Situational variables interact with leadership attributes to impact the behavior of the leader.

– Leader behaviors must adjust to the way tasks are structured in the organization.

– This is a normative model that tells leaders how participative to be in their decision making of a decision tree

• Five leadership styles

• Twelve contingency variables

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E X H I B I T 12-5 E X H I B I T 12-5

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Leader-Member Exchange (LMX) Theory Leader-Member Exchange (LMX) Theory

In Groups

Members are similar to leader

In the leader’s inner circle of communication

Receives more

time and attention from leader

Gives greater

responsibility and rewards

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Out Groups

• Managed by formal

rules and policies

• Receive less of the leader’s attention / fewer exchanges

• More likely to

retaliate against the

organization

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Charismatic Leadership Charismatic Leadership

 Charisma means gift in Greek

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Charismatic Leadership Charismatic Leadership

How do charismatic leaders influence followers?

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Transformational Leaders Transformational Leaders

Inspire followers to transcend their self-interests for the good of the organization

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Leadership Model Leadership Model

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Trust and Leadership Trust and Leadership

 Trust – a psychological state that exists when you agree to make yourself vulnerable to another because you

have a positive expectation for how things are going to turn out.

– Key attribute associated with leadership

– Followers who trust their leader will align their actions and attitudes with the leader’s behaviors/requests

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How is Trust Developed?

How is Trust Developed?

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Mentoring – Leading for the Future Mentoring – Leading for the Future

 Mentor: A senior employee who supports a less experienced employee.

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Finding and Creating Effective Leaders Finding and Creating Effective Leaders

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Global Implications Global Implications

 These leadership theories are primarily studied in English-speaking countries

 GLOBE does have some country-specific insights

– Brazilian teams prefer leaders who are high in consideration, participative, and have high LPC scores

– French workers want a leader who is high on initiating structure and task-oriented

– Egyptian employees value team-oriented, participative leadership, while keeping a high-power distance

– Chinese workers may favor a moderately participative style

 Leaders should take culture into account

 The GLOBE Study

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Summary and Managerial Implications Summary and Managerial Implications

Leadership is central to understanding group behavior as the leader provides the direction.

Extroversion, conscientiousness, and openness all show consistent relationships to leadership.

Behavioral approaches have narrowed leadership down into two usable dimensions.

Need to take into account the situational variables, especially the impact of followers.

Research on charismatic and transformational leadership has made major contributions to our understanding of leadership.

Leaders must be seen as authentic and trustworthy.

Investment must be made in the future through mentoring and training leaders.

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,

without the prior written permission of the publisher. Printed in the United States of America.

Copyright ©2011 Pearson Education, Inc.

 Publishing as Prentice Hall

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Gambar

Graphic Representation of Fiedler’s ModelGraphic Representation of Fiedler’s Model

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