• Tidak ada hasil yang ditemukan

Request Information:

N/A
N/A
Protected

Academic year: 2023

Membagikan "Request Information: "

Copied!
1
0
0

Teks penuh

(1)

-

Technical Support Request Form

* Please note that the fields proceeded with ( * ) are required

Personal Information:

* Name **E-mail

* Date Day * Extension

Department Building * (Office / Lab) No.

Request Information:

* Device Type and Name

( Device name is placed on a label starts with FCITGP in PCs and it is placed in a barcode label on other devices )

 Office PC * Device Name

 All Lab Devices

 Some Devices

* No. of Devices

* Device Names

* Request Classification

 PC  Download or Upgrade Software

 Network Connectivity  Printer

 Training or Help  Email Problem  Internet  User Account

 Video Conference

** Need support to make the call for the remote site?

 Yes ( You must fill the fields below marked with

**)

 No

To be filled by the remote site of the connection

**Room No.

** IP address

** Technician Name

** Technician Mobile

 Other

Operating System  Windows XP  Windows vista  Linux Request Description

Please, send this form to the Technical Support Email:

Referensi

Dokumen terkait

18 | P a g e ©Daffodil International University 3.2 USE CASE DESCRIPTION 3.2.1 Input IP Address Use case Input IP address Use case no 01 Goal To enter into the webpage for

System Component Description Processors Intel® Core 2 Duo CPU P-IV 2 GHz Processer Memory 3 GB memory Operating System Microsoft Windows XP Professional Version 2002 Service Pack