The aim of this chapter was to review industrial challenges in the area of“Industry 4.0”. The review has been structured along the fundamental understanding of pro- duction companies as socio-technical systems. Socio-technical systems consist of three important aspects—(i) human, (ii) organizational structures and technology— and the interdependencies of these aspects.
The review reveals that humans will remain a vital element of future production situations and need to become involved in organizational development efforts and continuous workplace improvement. Organizational structures are challenged by changing business models of production companies. Enabling organizational change requires openness to adaptation and innovation, digital readiness), learning support and digital literacy of all involved stakeholders. In terms of adequate technology design for people in organizations, technical challenges have still to be tackled, in particular, developing adequate design and implementation environ- ments for vertical and horizontal process integration to generate value from the Industry 4.0 concept.
The contents of this chapter frame the description of the S-BPM potential in the area of“Industry 4.0”. In the following chapter this potential will be discussed and current developments from the S-BPM community will be summarized.
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Matthias Neubauer, Christian Stary, Udo Kannengiesser, Richard Heininger, Alexandra Totter and David Bonaldi
Abstract
S-BPM targets Business Process Management and has been applied in various business domains to model business processes and implement workflow support.
This chapter investigates S-BPM’s capabilities to support workplace and process design as well as process execution in production companies. Thereby, industrial capabilities of S-BPM are structured along the three dimensions of socio-technical systems which need to be considered for Industry 4.0 develop- ments. Technological capabilities address the ability to integrate processes on different automation levels (planning, monitoring, real-time execution, etc.).
Organizational capabilities discuss the potential of subject orientation for organizational development, and human capability development investigates how humans in production companies could be supported when involving them in workplace (re)design.
M. Neubauer (&)C. Stary
Department of Business Information Systems–Communications Engineering, Johannes Kepler University, Linz, Austria
e-mail: [email protected] U. KannengiesserR. Heininger Metsonic GmbH, Pfaffenhofen, Germany A. TotterD. Bonaldi
ByElement, Schindellegi, Switzerland
©The Author(s) 2017
M. Neubauer and C. Stary (eds.),S-BPM in the Production Industry,
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