TAP CHi CONG THIflfNe
ANH HlJCfNG PHONG CACH
LANH DAO CHUYEN DANG DEN CHIA SE TRI TH^C CUA NHAN VIEN NGAN HANG TMCP DAU TU' VA PHAT TRIEN VIET NAM
• TANG TRI HUNG - DANG THE HIEN
TOIM TAT:
Nghien ctfu tim hi^u vide ebia se tri thtfc cua nban vien lam viec trong ITnh vtfe Tdi chinh - Ngan hang cd chiu stf anh htfdng eiia phong cdch lanh dao chuydn dang hay khong. Ke't qua cho thd'y cd nhieu yd'u td' anh htfdng dd'n chia se tri thtfc ciaa nhan vien tai BIDV, nhtf: Ldi cud'n qua tinh each, Loi cud'n qua hanh vi, Truyen cam htfng, Kich tlilch trf tue va Quan tam cd nbdn.
Ttt khoa: Phong each lanh dao, phong each lanh dao chuyen dang, chia se tri thtfc, Ngdn hang TMCP Dau ttf va Phdt trien Viet Nam.
1. Gidi thidu
Theo thuye't cua Bass (1985) thi "Nhffng ngtfdi dtfdi quyen cdm thd'y tin ttfdng, kham phuc, kinh trpng va trung thanh vdi ngtfdi Idnh dao va nhffng ngtfdi dtfdi quyen dtfdc ddng vidn de' thtfc hien nbieu hon nhffng dieu dtfdc mong ddi d ho". Trong dd, vide chia se tri thtfc lan nhau gitfa cac nban vien se giup ndng cao Ide'n tbffe cua ban thdn, qua do gdp phan tdng ctfdng stf gan ke't lan nhau va mang lai hieu qua trong cdng viec.
Tai Ngan bang TMCP Dau ttf va Phat trien Viet Nam, hanh vi chia se tri thtfc ra't dtfdc lanh dao va ddi ngu nhdn vien quan tam nha't la ttf ndm 2016, cdng tdc to chtfc toa dam chia se kinb nghiem dtfdc thay doi linh boat so vdi trtfdc kia. Tuy nhidn, vdn con hien ttfdng nhan vien thid'u thdi gian, lo ngai ma't quyen Itfe, mac cam thua kem ciing nhtf ehtfa ed nhi^u chia se bang vdn ban, de ttt do cd the' tap hdp lam nen nhtfng bd tai lieu diing chung trong he thong BIDV.
Chinh vi vay, nghien ctfu ndy dtfdc thtfc hien de giup cho lanh dao ddn vi cd cai nhin td'ng the ve chia se tri thtfc, cung nhtf bie'u bie't ve tdc ddng eua ttfng khia canh eua phong each lanh dao chuydn dang de'n chia se tri tbffe cua nhdn vien.
2. Ly thuyd't n^n nghidn ctfu 2.1. Pliong cdch lanh dao chuyen dang Ldnh dao la qud trinb cd'p trdn anh htfdng dd'n cap dtfdi thdng qua vide lanh elii dao vd dong thdi ciing thtfc hien xem xet, giup dd nhan vidn cua ho de' dat dtfOe cac mue tidu mong mud'n (Tannenbaum va cac cdng stf, 1961). Ngoai ra, lanh dao con la stf ke't hdp giffa nhffng to' cha't thidn bd'm cua ngtfdi lanh dao vd qua tnnh hpc tap, ren luyen cua ban than cung se giup mang lai thanh cdng cho ho. Vd Phong cdch lanh dao cua mdt cd nhan la dang hdnh vi ngtfdi dd the' hien khi thtfc bien cdc nd Itfe anh htfdng tdi hoat ddng cua nhffng ngtfdi khac theo nhan tbtfe eua dd'i ttfpng (Nguydn Htfu Lam, 2007); va Theo Bass (1985)
TAI CHiNH-NGAN HANG-BAD HIEM
thi "Ngtfdi ldnh dao chuyen dang Id ngtfdi dd'i xtf vdi nhdn vidn dtfa tren nhffng gia tri dao dtfc khid'n cho nhan vidn cam tha'y tdn trpng, tin cdy, ngtfdng md, trung thanb vdi ngtfdi lanh dao va tff do, ho se cd ddng Iffe vtfdt qua nhffng Ipi ich tam thtfdng dd' dem lai nhffng ke't qua vtfdt qua stf mong dpi cua td' chffc" va theo Yukl (1989) tbi
"Ldnh dao chuyd'n ddi la qud trinh gdy anh htfdng Idn dd'n stf thay ddi trong thai dp va gia dinh eua cdc thanh vien td chtfc vd xay dtfng cam ke't eho muc tidu va stf mang eua td chffc ".
2.2. Cdc ye'u to thdnh phdn cua phong cdch lanh dao chuyen dang
Bass & Avolio (1997) da ebi ra cac thanh phan cua phong each lanh dao chuyd'n dang gom: (1) Ldi cud'n qua tinh cdch vd (2) Ldi cud'n qua hanh vi: The hidn stf hap dan cua ngtfdi ldnh dao de'n nhdn vien dd dtfa ra cac tam nhin mdi, ed y nghia ve stf mang hoat ddng vd tren eO sd dd dat de'n dtfdc stf tdn trong vd tin ttfdng; (3)Truyen cam htfng: Lanh dao chuyd'n dang truydn de'n ngtfdi lao dgng nhffng mong dPi cao, dien dat nhffng muc dich quan trong bang edcb ddn gidn, tao ra cam hffng bd't tan cho ngtfdi
thtfc". Vd Nonaka & cdng stf (1995) cho rdng,
"Chia se tri thtfc la qua trinh cho vd nhan tri thtfc trong do stf sdng tao va chia se tri thtfc phu thudc vao nd Itfc cd y thtfc eua cd nhdn la cho tri tbtfe dtfdc chia se".
Qua nhilu nam, da co nhieu nghien ctfu ve viec chia se tri thtfc cua nhan vien va nhieu thang do dtfdc sff dung nbtf' cua Van den Hooff va epng stf (2004), cua Chennamaneni (2006) va cua Kang (2008). Thong qua cdc ye'u td' tac dpng thi ede thang do va cdc bie'n quan sat ve hanh vi chia se tri thffc eua nban vien da dam bao danh gid chat che.
Trong nghien ctfu nay se ke' thffa thang do eua Chennamaneni (2006) va Kang (2008) ve chia se tri thtfc.
3. Phtfdng phap nghidn ciJu
Dtfa tren cae ly thuye't ve lanh dao cua Bass va Avolio (1997), ve md binb ly thuyd't tdng hdp ebia se tri tbtfe eua Chennamaneni (2006) va qua eac nghien ctfu cua cdc tdc gia: Christopher Akpotu va Tamunosiki-Amadi (2013), Lin vd cdng stf (2014), Trinh Tbi Thuy (2016), md hinh nghien cffu dffdc de xud't nhff sau:
Loi cuon qua tinh each (IA) Loi cuon qua hanh vi (IB)
Kich thich tri tue (IS) Truyen cam hung (IM) Quan tam ca nhan (IC) dtfdi quyen; (4) Kich
thich tri tue: Ldnh dao chuyen dang ddng vien stf tbdng minh, sff bdp ly va giai quye't vd'n de mdt cae can than; (5) Quan tdm ca nban:
Lanh dao chuyd'n dang tao ra stf kem cap, ehu y, khuyen nhu ddi vdi ttfng cd nhan (Nguydn Hffu Lam; 2007),
2.3. Chia se tri thdc
Theo Armstrong (2009), "Quan ly tri tbtfe la qua trinh thuc dd'y, quan ly mot cdch ttf dpng vd tich ctfe eac kid'n thtfc eua mdt td' chffc. Ddy cd the dtfdc xem nhtf la qua trinh cua vide sdng tao, tie'p thu, nam bat, chia se va su" dung tri thitc mdt each bd't ky. De' tff do nang eao stf hpc hoi vd hieu qua eua tri thffc trong cdc td chtfc".
Lee va Al -Hawamded (2002) cho rang, "Chia se tri thtfc dtfdc dinh nghia la mot hanh ddng chu quan cd' y Idra cho tri tbffe dffdc tai sff dung bdi nhffng ngffdi khdch thdng qua chuyen giao tri
Hinh 1: Mo hinh nghien cOu
Tudi; Gidi tinh; Tham nien, Trinh dd;
Noi cong tdc.
Chia se tri thirc (KS)
Nguon: De xudt ciia cdc ldc gid
Ttf md hinh nghien ctfu de xua't, phtfPng trinh hoi quy nghien ctfu cd dang nhtf sau:
KS = ft./A + p2-fB + I33.rs + MM + (is-IC Dff lieu dtfdc thu thdp thdng qua bang khao sdt dtfdc gdi trtfc de'p dd'n 241 ngffdi lao dong lam vipe tai BIDV vd dff lieu dtfdc phdn tieh bang ph^n mem SPSS.
3. Ket qua nghidn ctfu va ban luan So' lieu Bang I cho thd'y Phan Idn ngtfdi lao ddng cua BIDV cd trinh dp la dai hoc (91,7%) thupc nhdm ludi ttf 25 - 35 tudi (65,1%). Trong do, 80,5% la nhdn vien Iam viec tai cdc chi nhanh, 4,1 % la chuyen vidn cua cac phong - ban
So 4 - T h a n g 3/2019 1£
TAP GHl CONG THIfdNG
Gia tinh
Bo tudi
Trinil dp
Ch^c vu
Tham men
Nam
m
<=25
> 2 5 - 3 5
> 3 5 - 4 5
>45 Cao hoc Dai hpc Cao dang PTTH, Trung cSp Tritdng/pho phong Giam doc chi nhanh Chuyen vien Hpi s6 Nhan vien chi nhanh
< 1 Nam TLJ 1 - 5 nam T L ( 5 - 10 nam
>10 nam
Bang
HOisd 17 10 7 0 8 8 1 3 14 0 0 6 1 10 0 0 1 3 13
. D q c diem m a u k h a o sat
ON npi thanh 62 31 31 8 31 17 6 3 56 2 1 1 11 0 50 2 16 13 31
D|a diem lam vi$c CN ngoai thanti
57 36 21 5 38 13 1 3 63 0 1 0 4 0 53 1 23 19 14
CNtinh 105
65 40 11 80 13 1 4 98 1 2 0 14 0 91 3 47 39 16
T^ng cOng 241 142 99 24 157 51 9 13 221 3 4 7 30 10 194 6 87 74 74
lansuSt
(%)
58.9%
41.1%
10.0%
65.1%
21.2%
3.7%
5.4%
91.7%
1.2%
1.7%
2.9%
12.4%
4.1%
80.5%
2.5%
36 1%
307%
30.7%
tai Hpi sd vd 15.1% Id cdnbd quan ly ca'p trung.
Dong thdi, nhdm co thdi gian cdng tdc tff 1 -5 nam chie'm ty le cao (36,1%), ke'de'n la nbdmed thdi gian cdng tac ttf 5 - 10 ndm vd tren 10 ndm (30,7%), nhdm cd tbdi gian lam vide dtfdi 1 nam chie'm 2,5%.
Ke't qud tai Bang 2 cho thd'y 25 thang do do Itfdng cho 5 bie'n dpc lap va bie'n phu thudc ed do tin cay ra't eao vdi he sd' Cronbach's Alpha > 0,7.
Nguon: Tong hop tH ki'l qud phdn tich dit lieu
Nhtf vdy, 25 thang do nay hoan todn dtfdc ehd'p nhan va dtfa vao thtfc hidn EFA.
Ke't qua Bang 3 cho tha'y he so' KMO = 0.899 va kie'm dinh Barlett ed Sig. = 0,000. Vi vay, vide thtfc hidn EFA dam bao mffc dp hdi tu va phan tan eda eac thang do. Dong thdi, gia tri Eigenvalue thd'p nhd't la 1,075 > 1 va tdng phffdng sai trich la 61,078 cho thd'y 25 thang do eua eac bie'n dOc lap giai thich dtfdc 61,078% stf bie'n thien cua dff lieu
190 So 4-Thang 3/2019
TAI CHlNH-NGAN HANC-BAD HIEM
Bdng 2. Ket qud liiem tra dp tin cdy thang do
Nhan to Crcnbach's Aipha Sn quan sat duoc l<iem djnh SP quan sat duoc chap nhan Sp quan sat bl ipai
iA 0762
04 04 00
iB 0,766
04 04 00
llvl 0770
04 04 00
iS 0792
04 04 00
iC 0,783
04 04 00
KS 0,814 07 05 00
long
27 25 00
Bang 3. K§'t qua EFA cho cdc bien dpc ldp KhdO and Bartlett's Test Kaiser-Ivleyer-Oikin IVIeasure
of Sampling Adequacy.
Bartlett's Test pf Sphericity
Approx. Chi-Square df Sig.
,899 1662,915
190 ,000 NguSn: Tong hap tit ket qud phdn tich dit lieu
va 38,922% la do cac yd'u td' khde. Ttfdng ttf, 6 thang do cua bid'n pbu thudc cung thd' hien dffdc
Nguon: Tong hcfp tit ket qua phdn tich dU lieu
mffc dp hpi tu va phan tan khi cd gid tri KMO = 0,826; Barlett vdi Sig. = 0,000; va Eigenvalue Id 2,896 > 1 .
Ket qua Bang 4 ebo tha'y he so'Beta chud'n bda cho thd'y dtfpe mtfc do tdc ddng cua tffng ye'u td' ciia Phong each ldnh dao chuyen dang dd'n vide chia se tri thffc cua nhdn vien. Trong dd, ye'u td' Truyen cam htfng ed tdc ddng manh nha't (p = 0,327), tie'p theo la "Quan tam ea nhan" (P = 0,315), kd' dd'n la "Loi cud'n qua tinh cdch" (p = 0,168), "Kich thich tri tue" (p = 0,155) va "Ldi cud'n qua hanh vi" (P = 0,127). Do do, phtfdng trinh hoi quy chud'n hoa dtfpe xac dinh nhtf sau:
KS = 0,168 IA + 0,127 IB + 0,327 IM + 0,155 IS + 0,325 IC
Bang 4. Kit qud hdi quy
Coefficients^
Modei
1 (Constant)
iA IB iM iS iC
Unstandaidized CoefncJents B -,159
,162 ,127 ,311 ,148 ,294
Std. Emjf ,183 ,045 ,048 ,042 ,045 ,047
Standardized Coefficients
Beta
,168 ,127 ,327 ,156 ,315
t
-,868 3,637 2,621 7,502 3,295 6.256
Sig.
,386 ,000 ,009 ,000 ,001 ,000
Coliinearity Statistics
Tolerance
,662 ,603 ,744 ,643 ,558
VIF
1,510 1,657 1.343 1,555 1,793 a. Dependent Variable: KS
Nguon: Tong hop tir ket qud phdn tich dd lieu
So 4 - T h a n g 3/2019 191
TAP CHi CONG THIflfNG
Ben canh, ket qua kidm dinh mo hinh bang ANOVA cd gid tri Sig. = 0,000 < 0,05, he so' VIF ciia 5 nhantd'deu<2; vd dd thi ph^n dff chua'n hda vd P"Plot deu eho thay ede gia thuyd't ciia mo hinh hdi quy khdng bi vi pham. I^ff vay, md binh nghien ciJu cua cac tdc gia la hoan toan phu hdp va tin cdy.
3. Kd't luSn
Nhin chung, nghidn cffu dd cho thd'y yd'u to' Truyen cam hffng (IM) cd tdc dong manh nha't ((3 = 0,327 ttfdng ffng vdi 29,94%), de'p de'n Id Quan tam ed nhan (IC) (P = 0,315 ttfdng tfng vdi 28,85%), sau dd la Loi cud'n qua tinh each (IA) (p = 0,168 ttfdng ffng vdi 15,38%), tid'p theo la Kich thich tri tue (IS) (p = 0,155 ttfdng ffng vdi 14,19%) va cud'i cung Ldi cud'n qua hanh vi (IB) (p = 0,127 tffdng tfng vdi 11,63%) den vide Chia se tri thffc cua nhan vidn tai BIDV Viet Nam.
Qua dd, mot sd gdi y ve ehinh sdch dtfdc de xud't nhff: (1) lanh dao can trao ddi them kie'n
thffc, ky nang xff IjJ cdng vide, ed muc tieu, ke hoach cu the cho ttfng cdng vide, lam eho nhdn vidn cam thd'y tin tffdng; (2) ludn neu gtfdng trong cdng vide, phat huy cac gid tri van hda cd't Idi cua td chffc, tao khdng khi vui ve trong cdng vide; (3) khuye'n khich cho nhffng nhdn vien ludn bid't chia se kinb nghidm va khong ngtfng hpc hoi lan nhau;
(4) khuye'n khich nhan vien giai quye't va'n de ttf nhieu gdc dp khac nhau; (5) htfdng ddn vd dao tao eho nhdn vien, giup dd ho phat huy he't kha nang, ludn ton trpng y kie'n va eho hp stf ttf chu trong cdng vide.
Tdm Iai, mac dil md hinh ebi cd mffc dp giai thich 66,0%, nghidn cffu da thd' hien dtfdc ca 5 thanh phan thupc ve phong each lanh dao chuyd'n dang ddu cd tae ddng dd'n vide chia sd kien thtfc cua nbdn vien tai BIDV Viet Nam. Do vdy, cdc nghidn ctfu trong ttfdng lai ndn tdp trung kham pha cdc ye'u td mdi hoac md rpng nghien cffu d nhieu he thong ngdn hang kbde nhau •
TAI LIEU THAM KHAO:
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7. Kang, Y.J., Kim, S. E. & Chang, G. W. (2008), "The Impact of Knowledge Sharing on Work Performance: An Empirical Analysis of the Public Employees' PerBIDVtions in South Korea", International Journal of Public Administration, 31:14, pp.1548 -1568.
8. Lee, C. K. and Al-Hawamdeh, S. (2002). Factors impacting knowledge sharing. Journal of Information &
Knowledge Management 1(1), 49-56.
9. Lin, R. S. J, & Hsiao, J. K. (2014), "The relationships between transformaiional leadership, knowledge sharing, trust and organizational citizenship behavior", International journal of innovadon. management and technology, 5(3).pp.I7l.
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192 So 4^ Thang 3/2019
TAI CHlNH-NGAN HANG-BAD HIEM
12. Tannenbaum, E. (1961). Detailed analysis of thin phosphorus-diffused layers In p-type silicon Soiid-State Electronics, 2(2-3), 123 -132.
13. Trinh Thi Thuy (2016), Tdc dgng da phong each ldnh dao chuyin dang den mUc do chia se tri thUc cia nhan viin tai mot sd cong ry cong nghe thong tin tren dia bdn TP.HCM. Be tdi thac si, Bai hoc Ton Bdc Thdng.
Ngay nhan bai: 3/2/2019
Ngay phan bidn danli gia va su'a chi^a: 13/2/2019 Ngay chap nhan dang bai: 23/2/2019
Thong tin tdc gid:
1. TANG TRI HUNG
Khoa Ke'toan - TriiBng Dai hpc T6n Dilc Thgng 2. DANG THE HIEN
Ng9n hang TMCP Dau tiJ va Phat trig'n Viet Nam - Chi nhanh sd giao dich 2
IMPACTS OF TRANSFORMATIONAL LEADERSHIP ON THE KNOWLEDGE SHARING BEHAVIOR OF STAFF WORKING FOR BANK FOR INVESTMENT
AND DEVELOPMENT OF VIETNAM
• TANG TRI HUNG
Faculty of Accounting, Ton Duo Ttiang University
• DANG THE HIEN
Banl< for Investment a n d Development of Vietnam Main Operation Center II
ABSTRACT:
This study investigated whether the knowledge sharing behavior of staff working in the finance and banking industry is affected by the transformational leadership or not. The study's result revealed that there are several factors affecting the knowledge sharing behavior of staff working for Bank for Investment and Development of Vietnam (BIDV), namely personal attractiveness, behavioral attractiveness, inspiration, intellectual stiinulation and individualized consideration.
Keywords: Leadership, transformational leadership, knowledge sharing. Bank for Inveshnent and Development of Vietnam
So 4 - T h a n g 3/2019 193
