QUANTRI-QUANLY
TANG ClJOfNG CONG TAG DAO TAO TRONG DOANH NGHIEP HIEN NAY
• NGUYIN DQC TU - TRAN HOANG TRUNG - vu THI HANG
T 6 M TAT:
Hien nay, dao tao la mdt hoat ddng quan trpng gdp phdn dam bao sff tdn tai va phdt trien eiia mdi td chffc. Hoat ddng ddo tao va phdt trien giiip cho doanh nghiep cd dffdc nguon nhdn Iffc thich ffng vdi nhffng thay ddi cua mdi trffdng va dap ffng dffde yeu cau cua viec thffc hien nhffng muc lieu chie'n Iffdc cua doanh nghiep. Bai viet phan tich thffc trang cdng tde ddo tao Clia doanh nghiep hi6n nay, vdi nhffng ddc diem cd ban Id: chffa xay dffng dffdc vdn hda hpe tap, cdng nghe hpc tdp chffa dffdc ffng dung phd bie'n, Iffe Iffdng giang vien cdn nhieu han ehe.
Tffdd, bdi vid'tdffa ra nhffng d^ xua'l khde phue nhffng ban che'^neu trdn.
TiJf khda: Ddo tao, doanh nghiep, van hda hpc tap, cdng nghe hpc tap.
1. D$t vd'n de
Hda minh vdo sff phdt trien cua nen kinh te', doanh nghipp ngay nay ludn tao eho minh ehd dffng vffng chdc tren thi trffdng. Mud'n vay, doanh nghidp phai ddt vai trd nhiem vu quan trpng dd'i vdi dpi ngu can bd cdng nhdn vien. Doanh nghiep mud'n ton tai, phdt trien vd canh tranh vdi eae doanh nghiep kbdc. ddi hdi phdi ed mot dpi ngu cdn bp edng nhdn vien nang ddng, sang tao, tay ngh^ vffng vang. De lam dffdc dieu dd. vd'n de sff dung, quan ly, ddo tao... ngudn nhan iffc phai ludn dffdc doanh nghidp ddt vao muc tieu chinh cho sff phat trien vffng manh cua doanh nghiep. Chfnh vl lhe, cdng Idc dao tao ludn dffde eoi la mdt trong nhiJng van de trong diem can thuc day phat trien cua cdc doanh nghidp hien nay.
Vdi ndm trd lai day, sff phdt trien vffdt bae cua edng nghe dd va dang tac ddng manh me de'n cdng Idc ddo tao. tao ra nhffng thay doi trong md hinh ddo tao nhan life. Day ehinh la nhffng thdch thffc ma ddo tao truyen thd'ng se phai dd'i mat de ihich i^ng vdi lhi trffdng Iao dpng ra't "mdi" va "khde"
ffong tffdng Iai gan.
Xet ve mat khaeh quan, ed the thd'y, mdt thj trffdng lao ddng day mdi me vd tiem ndng dang chd ddn thehg tffdng lai. Tuy nhien, lam the ndo de ddo tao ra ngudn nhan Iffe ddp ffng dung cdc tieu chi cua nhffng nganh nghe hien dai lai Id mdt thff thdeh ldn dd'i vdi ngffdi lam cdng tde dao tao.
Md hlnh ddo tao truyen ihd'ng, chay theo bdng ea'p hay lieu chuan chung eua xd hdi se khdng edn nhieu gia trj. The he tffdng lai can cd dinh hffdng dao tao thich hdp de khai pha vd phat trien gia tri cua tffng ca nhdn.
2. Thffc trang cdng tac dao tao trong cac doanh nghiep hien nay
2.1. Ve vdn hda hoc tap
Nhieu doanh nghiep coi viec ddo tao la cdng viec cua bd phdn nhan sff nen lanh dao khdng chu y kem cap, hud'n luyen nhan vien ma chi giao viee va kiem tra ke't qua. Nhieu can bd mdi ra trffdng chffa ed nhieu kinh nghiem vd kien thffc de trien khai hieu qud edng viec. lai ehffa dffdc di hpc ede idp dao tao tap trung d ca'p dd tan tuyen nen cam tha'y bd'i rd'i irffdc cdng viee.
Ben canh dd. trona bd'i canh ihd't ehat ehi lieud
So 8 - T h d n g 4/2020 167
IAP Cll CiNe TNIflMli
mdl sd doanh nghiep ihi nhieu khda hpc hay. cd tinh ffng dung eao vd dem lai hieu qua lan tda eho doanh nghiep nhffng kinh phi mdi giang vien la cic chuyen gia eao dan de'n sff khdng ddng thudn eua ldnh dao. Nhieu lanh dao chi eoi trpng kinh doanh.
khdng eoi trpng dao tao, nen dd khdng dau tff thue giang vien ngodi, vl tha'y Idng phi va hieu qua ddo tao sau khda hoc cung khdng eao khi nhdn vien khdng thay ddi dffdc thdi quen cu, ke't qua kinh doanh cung khdng dffde eai thien.
Dd'i vdi hpc vien tham gia cac Idp dao lad van cdn rd't nhieu hien tffdng ngffdi hpc vdi tam ly bi di hpc, bat di hpc. di hpc de giai tri (thodi khdi cdng viec ndng ne hang ngay). nen khdng ehu tdm vdo cdc npi dung ddo lao cua giang vien tren Idp. hodc ddn gian la npi dung hp dffdc cff di hpc khdng phai la vd'n de md ho quan tdm hodc mong mud'n dffdc dao tao.
To chffc mdt ldp hpc tap trung ton kem rat nhieu tien bae. thdi gian. Ngffdi hpc phai mdt thdi gian di ehuyen Iff dia diem lam viec ldi dja diem bpe, dde biet dd'i vdi edc hpc vien d tinh thdnh \a Ihl thdi gian di lai cd khi ma't de'n 2 ngdy. Khi di hpe hp cung khdng \ff ly dffdc cdng viee hien tai dang ldm va do do anh hffdng tdi ke' hoaeh kinh doanh cua ddn vj hp dang lam \iee. Va'n de tai ehinh danh eho id ehffe ldp cung ra't nhieu nhff tien giang vi6n, tien in an idi lieu, lien dign nffde. lien lffu tni eda hpe vien. tidndn ud'ng. tien eho dpi ngii phue vu ldp hoc...
2.2. Ve cdng nghf hi>c tgp/cong nghe qudn ly ddo tgo trong doanh nghiep
Cde doanh nghiep chffa ffng dung nhieu cdng nghe trong trien khai dao tao. Viec hpc van tap trung nhieu d eac khda hpc in-house (id chffc ldp tap trung). chffa ed nhieu doanh nghiep xay dffng dffdc he ihd'ng kho bai giang e-learning dd so. da dang npi dung de phue vu nhu cau dao tao cija can bd nhdn vien. ddc biel Id irong miia dich Covid -19 khi cde ldp hoe tap trung phai dffng td chffc. Cae hlnh ihffe hpe irffc tuye'n khac nhff hoc qua livestream tren nen tang Workplace, hpc qua hlnh ihffc Zoom... chffa dffde ffng dung nhieu.
Dd'i vdi hoai ddng quan Iy dao lao trong doanh nghiep. \di sff tien bd eiia edng nghe. chffdng trinh phue \u hoai ddng quan ly ddo tao ed the
\a\ dffng ihanh nhffng san pha'm phan mem ddng gdi. edi dai tren iffng may linh neng le hoae dffdc thiet kc. \ a \ dffng iheo md hlnh qudn 1> dff lieu
phan tan cd sff phan cap. nhffng hipn nay nhi^u doanh nghiep vdn chffa lam dffdc. Cac thao tde quan ly Idp \dn thffc hien tren file excel \ a Iffu 5 nhieu tep ihdng tin khde nhau. Dicu ndy tao ra si/
khdng ddng nha't dff lieu \d tai lieu d l thd't lac mdi khi Idnh dao phu trdch ddo tao mud'n ehifi't xua't cac bdo cao ve tinb hinh dao tao cua doanh nghiep. Viee quan ly so' Iffdng hpe vien van sil dung each thffc diem danh cu do la can bp quan ly Idp len diem danh, ddnh gia ket qua hpc tSp cua ngffdi hpc trong mpt so' mdn hpc ehffa dff^c thffe hien thdng qua eac chffdng irinh ffng dung cdng nghe thdng lin. Tuy nhien, thffc tien cung cho tha'y, van cdn nhffng han che trong ffng dgng cdng nghe thdng lin vao cdng tac quan ly dao tao khie'n eho viee danh gia, tdng ke't chffa dffdc tifi'n hdnh mdt each ddng bd, thffdng xuyen, kip thdi.
Ben canh dd, viec ffng dung cdng nghe thdng tin chi thffe sffcd hieu qua khi cdsd vat cha't ha ling cua cac doanh nghiep dffdc dau tffmpt each ddng bp va tdng the.
2.3. Ve lite Idling gidng vien
Qua khao sdt cua tac gia, hien nay, tai cdc ngan hang, doanh nghiep eo hoat ddng ddo tao chuyen nghiep, hang nam deu gffi cac bdn khdo sdt nhu cau dao tao de'n loan the can bp nhan vien cua doanh nghiep de la'y dffdc thdng lin nhdm xay dffng ke hoaeh dao tao cho ca nam. Khi cdn b?
nhan sff nhan dffdc nhffng ban phan hdi khao siit, deu nhdn tha'y nhu cau mong mud'n dffdc ddo tgo eua cdc cdn bd trong doanh nghiep ra't ldn, trong khi nhan Iffc gidng vien chffa dap ffng hoan todn dffde nhffng nhu cau ndy. Lffc Iffdng gidng vien b cde doanh nghiep hien tai ehu ye'u la gidng vi6n kiem chffc, so' Iffdng chffa nhieu, khong An ddp ffng nhu eau eho sd ldp. Hdn nffa, do vffa giang.
vffa lam viec trffe tie'p, trong do nhiem vu thi/c hien cdng viec chuyen mdn Id ehinh, va irong hdu het cac td chffc khao sdt chffa ed he thd'ng giao chi lieu bdt budc KPI (Key Performance Indicator) hen quan de'n dao tao. Cu the, d moi cd'p bae lanh dao 1 ndm phai dam bao bao nhieu gid gi^ng.
cling nhff cd che vinh danh cho nhffng gidng vien kiem ehffe tam huye't. Do dd. gidng vien dffng Mp chffa chu tdm ndng eao ehat lirdng bai gidng, giang vien chffa cd k\ ndng sir pham thffc sU tot trong trien khai Idp hpc. chua bie't soan gido dn, slide bdi giang nhieu chff ph.iong phdp hoc chii ye'u la thuye't gidng. chffa ./, nhieu hoat dong
168 368-Thdng 4/2020
QUANTR!-QUANLY
irong idp hpc. Nhffng giang vien khdng chuyen nay khdng dffdc ddnh gid cao, khi hp giang thffdng tao ra khong khi hpe nham chan, gay hieu qua phdn tie dung cho hpc vien.
Dd'i vdi cdc doanh nghi&p cd dpi ngu giang vien chuyfin trich thi ngoai cdng viec giang day, giang vicn cdn dam nhan ra'l nhieu cdng viec khac nen khdng the ddnh nhi^u thiii gian de di giang he't ta't cd cdc ldp theo yeu cau cua cac ddn vi trong he thdng. Thffc te, de cd the thffc hien dao tao lot mot ldp hpc Ihl mat it nha't 2 luan lam viec. Tuan dau tifin Id gufi phieu khdo sdt vd thu thap phie'u khao sdt de cd them thdng tin xay dffng bai giang, sffa khung bdi gidng. Tuan thff hai tie'n hanh xay dffng bdi gidng ehi lid't. nen so Iffdng Idp nhieu se la'y di cua edn bp rat nhieu thdi gian eho nhffng viee khae trong phdng. Dd'i vdi cdn bd quan ly, khi di giang qud nhieu eiing se khdng cd du thdi gian de thffc hi?n td't vai trd qudn ly phdng.
Vi?c di giang d doanh nghiep thffdng se dien ra vdo cud'i luan, do thdi gian dd edn bp se khdng phai lam vi$e vd khi hoc se khdng dnh hffdng de'n ke hoaeh edng viec. Tuy nhien, khi giang vien di giang qud nhieu vdo cud'i tuan se anh hffdng ldi vide can bkng cdng vi^c va cude sd'ng. N6'u thdi gian di lien tuc de gay tam ly khdng thffc sff hdi long cua giang vi€n, cung nhff xdo trpn trong ban than gia dinh ciia giang vien, nen ddy cung Id mdt thffc trang khd khi silp xe'p gidng vidn di gidng tai edc ddn vi trong he thd'ng doanh nghiep.
3. D^ xuS't giai phap ndng cao chS't lffdng cdng tSc dao t^o trong doanh nghi$p
3.1. Ap dung Md hinh dao tgo 70-20-10 Trffdc ddy, khi nhac de'n "dao lao", da phan dffde hieu Id each thffc dao tao truyen thd'ng, vdi Mce gpi tap trung Idp hpc tai mdt dia diem nha'l djnh. Tuy nhien, theo thdng le va chuan mffe ve ddo tao qud'e te', viec Iffa chpn hlnh thffc dao tao nao phdi cdn cff trdn vi6c phdn tich nhu c^u ddo tao. tff dd. nhan dien va'n de thffc sff can dao lao (thdi dd, kie'n thffc hodc ky ndng) va tim ra phffdng thffc gidi quyet td't nhd't va'n de dd (Mo hinh I).
Mdhinh 70- 20-10 Irong cdng tac dao tao vdn Id mdl md hlnh pho bie'n hien nay the hien rd vai trd Clia cdc hinh thffc dao tao dd'i vdi hieu qua dao lao Clia td chffc. Md hlnh nay ehi ra:
• 70' c hieu qua dao lao thdng qua lanh dao dao lao cdn bd qua giao viec ludn chuyen vd giai quye't flnh hud'ng.
Mo hinh 1: Md hinh ddo tgo 70-20-W
• 20% hieu qua dao tao thdng qua ldnh dao hua'n luyen, co'va'n eho cdn bp trong qud Irlnh lam viec.
• 10% hieu qua dao tao thdng qua hpc cdc ldp hpc tap trung truyen thd'ng.
Qua md hlnh iren ta thd'y, hieu qua dao tao Idn nhd't dd'i vdi mdi ca nhdn trong mdt id chffc de'n tff kha nang Iff hpe thdng qua cdng viec, gidi quye't tmh hud'ng vd ludn chuyen cdc vi tri. Dieu nay ed nghta Id vdn hda hpc tap ehu dpng can dffde khuye'n khich trong mdi trffdng doanh nghiep, de mdi can bd/edng nhdn vien deu Iff y thffc dffde trach nhiem phai nang cao trinh dp/
nang lffc cua ban than thdng qua iff ddo tao. Cdn bd can cd mue lieu rd rang irong edng viee vd Iff xay dffng eho minh Id trinh phdt trien ban than, Tff Id trinh dd, can bd se dam nhieu nhieu edng viec mdi/ khd mang linh thdch thffc de nang eao ky nang/ nghiep vu.
Ye'u Id'thff hai anh hffdng de'n hieu qua hpc tap dd la vai trd cua lanh dao qua viec hd trd iff dao tao hodc hua'n luyen kem cap cho can bd. Ldnh dao can dffa ra muc lieu cdng viee mang tinh thach thffe cho can bd de giiip ebo can bd cd cd hdi phat trien ndng Iffc ban than. Song song vdi dd. lanh dao cung la ngffdi hd trd/ddng hdnh/lrao ddi/phan hoi eac vd'n de can bd gap phai trong qud trinh trien khai edng viee. Tffdd. lanh dao nam dffdc kha ndng cua can bd va ed ke'hoaeh hud'n luyen/kem cap de nang cao nang lffc cho can bd minh phu trdeh. Tuy
So 8 - T h d n g 4/2020 169
TAP H i CONS mm
nhien. do khdi lffdng cdng \ iee ldn nen Ianh dao ddi khi ciing co the chffa thffc hien td't \ ai ird dao tao eua minh. Nhff \ d y , nhiem vu eiia edc phdng nhan sff ciia cdng ty Id phai hd trd cac phffdng phap. hlnh thffc dao tao m d i de giup. cung nhff thie't lap nhffng KPI (Key Performance Indicator)
\ e dao tao cho mdi cap ldnh dao. t f f d d \ a \ dffng cac cd che' vinh danh lanh dao cd nhieu ddng gdp trong cdng tac dao tao. Kbi dd. ede lanh dao cde cap cd them edng eu dao tao hieu qua edn bd eua minh, cung nhff cd ddng lffc de lie'p tuc phdt trien
\ an hda dao tao irong ndi bd doanh nghiep.
Ye'u i d Ihff ba anh hffdng tdi hieu qua hpc tap Id
\ a i Ird eua ngffdi thay gido trong cdc Idp hpe tap trung truyen thd'ng. Can bd se dffdc ddn vi cff di Iham gia ddo lao cae khda hpe ngdn/hode dai ngay d ede trung tdm dao lao eua doanh nghiep. hode dao lao in-house trong cdc ldp td chffc tai doanh nghiep. Qua md hlnh cho tha'y. hieu qua eiia eae ldp hpc Iruyen thd'ng khdng cao (ehi chiem 10%)
\;i dang cd \ i i hffdng ngay cang giam xud'ng. Vai trd cua cac ldp hpc iruyen thd'ng chi dffng lai d mffc tao cam hffng, bd sung them nhffng tri Uiffe va cdeh ihffe de ren luyen cae ky ndng mdi. cdn de bie'n nhffng iri thffe va ky nang dd thanh ndng Iffc ihl ngffdi hoc phai dp dung \ d thffe hdnh Irong cdng viec cua minh.
3.2. PhUOng phdp ddo tgo Micro hda nqi dung hpc tgp
\ i i hffdng diio lao mdi trong iffdng lai la trien khai nhffng khda hoe nhd (micro) dffde eung ca'p
cung vdi cac khda hpc mang tinh todn dien vd lau dai (macro) ( M d hlnh 2).
Micro learning la phffdng phdp chia ndi dung ldn thdnh nhffng ndi dung ngan. sue tich. Hoc vien se hpc thanh tffng ddt ngiin chi khoang 2-5 phiil, bdng nhieu cdch thffc \ d i \ i d e o ngdn, cau d6'v:i thuye't trinh theo sau bdng each eung ca'p phan h6i tffc Ihl tff ngffdi hpc. Nhieu thong lin nhd cd the d^
lai tae ddng lau dai. Hpc tap khi dd se de tie'p thu hdn so vdi Iffdng ldn thong tin hpc dai irdng vdng 2-3 ngdy nhff truyen ihd'ng. Cd la't ea 6 ky lhu.^l hoc tap theo phffdng phap M i c r o , bao gdm: hlnh hpa, blog, trinh chie'u - trinh bay, cau dd'- gidid^
- ma Iran, Vvideo. email - mobile - Cde ffng dung di kem.
3.3. Ve cong nghf hgc tgp
Viee dp dung edc nen tdng sd'trong ddo tao tao ra cac cd hdi d d : i) ke'i nd'i ha tang trong mpi linh vffe, mpi khau eua qud trinh gido due va ddo tgo;
ii) tang kha ndng tffdng tde vd sff linh boat cho ngffdi hpc trong khdng gian vd thdi gian lhffc-3o, mdi ti-ffdng hpc tap thffc-ao (Physical-cyber environment interaction) dffa trdn n^n tang .so'.
Nhff vay, de ffng dung hieu qua phffdng phdp dao tao M i c r o , ddi hdi phai ed sff tham gia c^a edng nghe de chia nhd hda ede ndi dung bdi gidng Idn thanh nhffng ndi dung ddo tao nhd, lis Ad elearning hda bdi giang dffdc thffe hien dd ddng hdn. Ben canh d d , dp dung cac edng nghe di/dc gidi thieu dffdi day nhff Zoom, Google Classroom.
Livestream Workplace, Edpuzzle de tao ra m6i fiild hinh 2: Phddng phap ddo tgo Micro hda ngi dung hgc tap
Nhan vien dang phat trien
Kem Nhan v-en tau n
170 So 8 - T h d n g 4/2020
QUANTRI-QUANLY
Bang 1. Ldi ich khi suf dung cac cong nghe hpc tgp m6i nhdt
Cdngngh^ Lpiich
Zoom
Livestream Workplace
Google Meet
Edpuzzle
Phan mem Zoom ket ndi mpi ngffdi trong cac buoi hop, buoi dao tao vdi thanh vien tham gia 6 cac dia diem dja ly khac nhau thdng qua dien thoai, laptop, Ipad. . Phan mem Zoom cd day du tinh nang de giup cho giang vien tao ra mot Idp hoc true tuyen vdi khong khi gid'ng nhu Idp hoc tap taing. Hoc vien CO the xem ndi dung slide bai giang cua giang vien qua may tinh ca nhan. Giang vien co the td chifc cac hoat ddng nhu thao luan nhdm, dat cau hdi tudng lac. Phan mem Zoom cho phep giang vien thay diipc hpc vien nao gio tay cd y kien tra Idi.
Wokplace la mdt nin tang mang xa hdi danh cho doanh nghiep, ndi cac can bd trong doanh nghidp cd the tuong tac cac ndi dung ve cdng viec, cudc song giong nhu nen tang mang xa hoi cua Facebook.
Q&] vdi hlnh thdc hpc nay, gi^ng vien se td chffc thdng qua tinh nang livestream, Hpc vi§n se tifong tac vdi giang vien thdng qua cac cau hdi, cac boat ddng nhu Kahoot. Slido. Gach thdc td chdc livestream phii hpp vdi cac budi chia se kien thdc, bud'i hdi dam ve mot ndi dung, budi phd bien, quang ba mdt san pham mdi trong doanh nghiep de tat ca can bd deu biet va nam dUOc.
Google meet la he thdng hoc/hop true tuyen qua mang tren nen web duoc tich hpp trong bd G-suite cua Google Google meet de td chdc cac budi hoc/hop tmc tuyen qua mang vdi so lupng ngudi tham gia ddng thdi len den 100 ngudi. He thdng nay lich hop cac tinh nang, nhu: dat l|ch hpc (Calendar), h0 thdng tuong tac giang vien - hpc vien (Google Classroom)
Day la mdt nen tdng web hpc video triJc tuyen. Nen tang nay cho phep giang vien lay mdt video bSt ky tren mgng, td nhieu nguon mien phi khac nhau, nhu: Youtube, KhanAcademy, Ted Talks,... vaxSy dyng bai giang dya tren video dd. Giang vien cd the chia nhd video thanh tung doan va ifng vdi mdi doan giang vien d^t ra bd cau hoi de kie'm Ira miic dp hieu cua hpc vien.
Irffdng eho phffdng phap hpe tap ffng dung ky thuat
•-d dffdc ffng dung rdng rdi, giai quye't dffdc cac nhffpc diem cua phffdng phdp hoc tap truyen Ihd'ng.
Bdng tham khao dffdi day tdng ke't ldi ich khi sff dung eac cdng nghe hpc tap mdi nha't hien nay (Bang 1)
4. Ket lu§n
Phffdng phap hgc tap ffng dyng cdng nghe dang Id xu hffdng duo tao mdi trong giai doan hien nay, gilip riit ngan khoang each giffa hpe tap \a cdng vice, hpc tdp ludn san sdng va thuan lien, gdn lien
\di hoat ddng hang ngdy cua nhan vien. Phffdng phdp ndy dffa ra 3 hffdng tie'p can:
Ve tff duy hpc tap: Ap dung md hinh 70-20-10.
dffa ngffdi hoe la trung lam. Id trpng tam eua chffdng trinh hpe hffdng ldi Irai nghiem hpc tap.
Ve van hda hoc tap: Tao mdi irffdng thuan idi cho viec hpc tap Hen luc Xay dffng va duy tri cac ddi ngu lam viec linh boat, dd thieh nghi vd dffdc trao quyen.
Ve cdng nghe hpc lap: Ap dung ede ndn tang sd'trong dao tao. ffng dung phffdng phap dao tao Micro, tang cffdng dp dung cdng nghe thdng qua cac phan mem. nhff: Zoom. Google Classrom, Livestream Workplace. Edpuzzle.
Khi kich hoat cdch tie'p can nay trong hpc tap vdi 3 ye'u Id' nhff tren. dpi ngu ddo tao vd phat trien xay dffng cho ngffdi hpc trai nghiem qua hpc tap. gd'n hpc tap vdi nhffng giai phdp cho cdng \iee. thiie da'y \an hda thich ffng vdi mgi hoan eanh va kha ndng tie'p nhan rui ro hdp ly, tff do gdn hpc tap vdi phat trien ban than cho nhan vien.
Viec dich ehuyen hoan loan sang day hpe trffc luyen la mdt bffdc thay ddi Idn. cd tinh dpi pha.
Ddy cung Id cd hdi de trang bi cho the he nhan Iffe nen tang edng nghe va nang lffc Ihich ffng cao trffdc mgi bie'n dpng cua thien nhien va xa hdi.
khi the gidi phdi dd'i mat vdi lffdng lai khdng the doan trffdc •
So 8 - T h a n g 4/2020 171
TArcilctatTiintiie
T V I L I F . L T H A M K H \ 0 :
1 TnfSni; Dao cao vi Phit men nguon nhan Wc - Ngun hang TMCP CSng ThtfOng Viel Nam COI S). Bdo cdo tihg kel ndm 201H.
2 TMilng Dao lao %a Phat men nguon nhan Iuc - Njin hang TMCP Cong Ihuong \'.et Natn (2019). BaocdotSng U-ttidm 2019.
3. Michael Lombardo and Robert Eichinger 12010). 77,t Career Arcliilect Developtitetil Piatitier 4 Thanh nien (2019). "Giao due trong nfong lai se (ha> dSi the-nao-fa/ps.//rfi<in/in.™.i7i/s;<io-</ur/St«"-<'"c-™i.?- tuotig-lai-se-titaydat-tlie-iiao-ll59SI7.litmlH6/imOI9l.
5 NguySn Quv Thanh. Ton Quane CuSng (2019). -Nhflng xu die m6i cia cong nghe trong giao due", Trang lltSng tin dien uJ Hoi dong ly luan trang UOng. litii,://l,dll.tti/ri/tli„ttg-t,ii-iy-liiait/itlittng-.ut-the-,itoi-ct„i-cotig-,iglie-lra,tS- giaa-duc.littidllS/6/2hl9l.
Ngay nhan bai: 18/3/2020
Ngay phan bi^n danh gia va su'a chifa: 28/3/2020 Ngay ChS'p nhSn dSng bai: 8/4/2020
Tliong till Idc gui:
TS. NGUYEN Difc Tl) ThS. TRAN HOAN(; TRUNG ThS.VC'THIHXNG
Tri/(/ngDiiotao\a Phat tridn nguon nhan Ii/c NgSn hang TMCP C6ng thifdng Vift Nam
PROMOTING THE HUMAN RESOURCE TRAINING ACTIVITIES OF VIETNAMESE ENTERPRISES
• Ph.D NGUYEN DUC TU
• Master TRAN HOANG TRUNG
• Master. VU THI HANG
School of Training onct Human Resource Development Vietnam Joint Stock Commercial Bank for Industry a n d Trade
ABSTRACT:
Currently, training is an important activity that contributes to the survival and development of organizations. Training and development activities help businesses have human resources which adapt to environmental changes and fulfil requirements from the implementation of strategic goals of businesses. This article analyzes the current situation of training activities of Vietnamese enterpnses. Vietnamese enterprises have not yet built learning cultures and the learning technology has not been popularly applied in Vietnamese businesses. In addition, the number ol lecturers is quite small. This article also proposes some solutions to help Vietnamese businesses o\ erconie these above-mentioned issues.
KeyiMirds: rraining. business .Kademicculture, learning technology.
172 So 8 Thdng 4/2020