QUAN TR!-QUAN IV
DE XUAT TIEU CHI DANH GIA NANG LlTC CO s d HA TANG PHUC VU
HOAT DONG LOGISTICS CUA CANG HANG KHONG SAN BAY
• LE THUY LINH
T 6 M T A T :
Dich vu logistics da dffdc Chinh phu Viet Nam xac dinh Id "ngdnh dich vu gid tri gia tang cao", vdi dinh hffdng phat trien "hidn dai vd md rdng" ttong thdi gian tdi. Cdc yd'u td'cd bdn ed'u tiidnh dich vu logistics gom: The che"quan ly logistics - Kd't cau ha tang logistics (phan cffng va phdn mim) ~ Ngffdi cung cd'p dich vu logistics va Ngufdi sff dung dich vu logistics. Hien nay, be thdng logistics cua Vidl Nam da cd nen tang va hffdng di dung dan, dUde thd' bidn qua cbi sd' tang trffdng Iff 12 - 14% trong nam 2018. Cang hang khdng san bay la mdt ttong nhffng cd sd ha ting quan ttong trong he thdng logistics ciia mdi qud'e gia. Do dd, vide ddnh gid, xe'p loai nang Iffc boat ddng logistics ciia cang hang khdng san bay la cd sd chd vide dffa ra hffdng phdt trie'n, dinh hffdng dau tff trong ITnh vffclien quan. Vdi muc dich ddnh gia met each he ihd'ng, ehinh xdc vd phti hdp vdi lieu chuan qud'c te' ve nang Iffe boat ddng logistics cua cdng hang khdng sdn bay, bdi vid't dffa ra tieu cbi danh gia va day la cd sd bffdc dau cho vide thffc hidn ddnh gid nang Iffc, hoan thidn tidu chuan boat ddng logistics cho cang hang khdng san bay.
Tff khoa: Dich vu logistics, cdng hdng khdng, LPI, nang Iffc boat ddng logistics.
1. Tong quan ve dich vu logistics 1.1. Khdi niem logistics
Logistics la mdt thuat ngff cd ngudn gd'c Hi Lap - iogistikos - phan anh mdn khoa hoc nghien cffu tinh quy ludt cua cac hoal ddng cung ffng va dam bao cac ye'u to td' chffc, vat chd't va ky thuat de' cho qua trinh chinh ye'u dffdc tid'n hanh dung muc lieu.
Logistics dffdc ffng dung dau tidn trong ITnh vifc qudn sff, de' chua'n bj cho sff di chuyd'n life Iifdng qudn dpi va dam bao hdu cdn eho Iffc Iffdng tham chie'n. Theo tff dien Oxford thi logistics trffdc lidn la
"Khoa hgc cua sff di chuye'n, cung ffng va duy tri cdc Iffc lu'dng qudn dpi d chid'n trffdng". De'n nay, logistics da dUde md rdng sang ITnh vffc kinh te', ffng dung trong cdc doanh nghidp vd trd thdnh mdt nganh dieh vu phai trien tren loan thd'gidi.
Trdn pham vi rdng, dinh nghTa ve logistics difdc de cap tff giai doan tien san xud't cho tdi khi hang hda tdi tay ngu'di lidu diing cud'i ciing. Theo dd, logistics Id qud ttinh lap kd' hoach, chgn phffdng an td'i ffu de thffc hidn vide qudn ly, kie'm soat di chuyen va bao quan cd hieu qud ve chi phi va ngan
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nha't ve thdi gian ddi vdi nguyen vat lieu, ban thanh pham va thdnh pham, cung nhff cdc thdng tin iffdng ffng tff giai doan tien san xua't cho de'n khi hdng hda dd'n tay ngffdi lidu dung cud'i cung de' dap ffng ydu eau cua khach hang. Nhdm dinh nghia nay cho phep phdn dinh rd rang hdn giffa nhd cung cd'p dich vu van tai ddn le, giao nhan, dich vu hd ttd san xud't.. vdi mdt nha cung ca'p dich vu logistics chuyen nghiep, ngffdi se dam nhan dich vu mang tinh chd't "trgn gdi" eho nha san xud'l.
1.2. Phan logi cdc hogt dgng logistics Cd nhieu each khac nhau dd' phan loai boat ddng logistics, cd thd' liet kd mdi sd rieu cbi phan loaied ban nhif sau:
- Phan loai theo pham vi: chia ra gdm logistics kinh doanh. logistics quan dpi. logistics sff kidn, dieh vu logistics.
- Phan loai theo vj tri cac ben tham gia: gdm logistics ben thff nhd't, logistics ben thff hai, logistics ben thff ba.
- Phdn loai theo qud tnnh nghidp vu: gdra boat ddng mua, boat ddng hd trd san xud'l, boat ddng phan phd'i ra thi trffdng.
- Phdn loai theo hffdng vdn ddng vdt chd't: gdm logistics dau vao, logistics dau ra, logistics ngffdc.
1.3. Dich vu logistics
Theo Ludt Thifdng mai Vidl Nam nam 2005:
"Dich vu Idgistics la boat ddng thffdng mai, theo dd thffdng nhan ti chffc thffc hidn mot hoat nhieu cdng doan bao gdm nhan hang, van chuyen, Iffu kho, Iffu bai, lam thii tuc hai quan, cdc thu tuc giay td khac, tff va'n khdch hdng, ddng gdi bao bi, ghi ky ma hieu, giao hang hoac cac dich vu khac cd hen quan tdi hang hda theo thda thuan vdi khdch hang de hudng thii lao". Theo khdi nidm ndy, dich vu logistics tffdng tff nhifdichvu giao nhan hang hda, tuy nhien dd dffdc md rdng chd "cdc dich vu khac lien quan tdi hang hda".
Trong khudn khd' hdp tdc bnh te' ASEAN, xet ve pham vi, dich vu logistics difdc coi gdm 11 phdn nganh nhff sau:
- Dich vu xe'p dd hang hda trong van tai bid'n (cd ma phan loai trong Bdng phan loai cac hdng hda va dich vu chii yd'u ciia Lien Hdp Qud'c Id 741-CPC74I)
- Dich vu kho bai (CPC 742)
- Dich vu dai ly van tai hang hda (CPC 748) - Cdc dich vu bo trd kbdc (CPC 749)
- Dich vu chuyen phat (CPC 7512**) - Djch vu ddng gdi (CPC 876)
- Dich vu thdng quan (khdng cd tiong phdn loai ciia CPC)
- Dich vu van tai hang hda qudc te' bang dffdng bien, loai trff van tdi ven bd
- Dich vu van tai hang khdng (dffdc dam phan trong khudn khd Hdi nghj cdc Quan chffc Cao cap vi van tai trong ASEAN)
- Dich vu van lai dffdng sdt qud'c td'(CPC 7112) - Dich vu vdn lai dffdng bd qud'c td'(CPC 7213) 2. Chi so' hoat dgng logistics qud'c gia LPI - Logistics Performance Index
Chi so boat ddng logistics (LPI) difdc ti chflc Ngan bang The' gidi (WB) sff dung trong bdo cao ddnh gid nang Iffc logistics cua cac qud'c gia, ddy la chi so so sdnh ddn gian ve hieu qua ciia day chuyen cung ffng kd't nd'i vdi boat ddng logistis. LPI du'dc cac nha phan tich thffdng mai, cde nha hoach dinh chinh sach, cdc nhd nghidn cffu sff dung trdng vide ddnh gid hdal ddng Idgistics. Dac biet LPI cho phep chinh pbii, cac doanh nghiep va cdc ben cd hen quan ddnh gid ldi the' canh ttanh tao ra bdi kd't qua td't eua hoat ddng logistics, vd cd bidn phdp d^ cai thidn logistics.
Chi so' hoal dpng logistics (LPI) 2018 dffdc thifc hidn tren cdsd rid'n hanh dieu tra tten hdn 160 quo'c gia, Iheo cdc cdu hdi da dffdc tidu chua'n hda, gdm hai phan qudc id' va qud'c ndi vi logistics dffdc hieu la mot mang Iffdi edc dich vu hd trd vide chuyen dich hdng hda, thifdng mai qua bien gidi va thffdng mai ndi dia.
- Phan qud'c Id': nhffng ngifdi tham gia dieu tta la cdc nha cung cap dich vu giao nhdn van lai, logistics, cac hang van ta i ldn qud'e id' vd cdc bdn c6 lidn quan. Chi so' LPI phan qudc Id' dffde hinh thanh tff 6 lieu chi chinh phan hoal ddng qud'e id' dffdc the hidn thang 5 die'm vdi sff danh gid cua cdc nha chuydn mdn ve logistics.
- Trong phan boat ddng dd'i ndi cua LPI cdu hoi yeu cau tra ldi cung cd'p dff lidu thd' hien dinh tinh va dinh Iffdng ve mdi trttdng logistics d nffdc ma ngifdi ti-a ldi lam viec, the hidn cdc dich vu logistics chu ye'u trong mot qud'c gia. Tuy nhien, do so Iffdng phdn bdi cdu bdi nghien cffu nhd nen nhffng dff hdu ndy cd tinh thdng tin trong viec so sdnh theo khu vffc va nhdm thu nhap.
- Trong nam 2018, khodng 6.000 nhd chuyen
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mdn ve logistics tham gia tra ldi khao sdt, mdi ngffdi trd Idi tdi da ve 8 nffdc dffdc lffa chpn theo tidu chi dd'i tac thffdng mai Idn ciia nffdc ciia ngffdi difdc khdd sat. Vi vdy, Bdo cdo 2018 bao gdm 160 nffdc trong phdn LPI qud'c td' va 100 mfdc eho phan LPI ndi dia.
Cac tidu chi danh gia nang Iffc boat ddng logistics eua mdt qud'c gia dffdc cu the' gdm:
qud'c te' cd quan he hdp tdc, lam an vdi cde ddanh nghiep Viet Nam lien quan dd'n Idgistics. Ke't qua ndy khdng phai la do cac doanh nghiep Viet Nam Iff ddnh gia khi tham gia tta ldi dieu tra ctia nhdm nghidn cffu, do dd cd tinh khdch quan, tuy nhien phan phffdng dn tra ldi la theo cdc thang ddnh gia dinh tinh do dd phu thudc vdo trffc giac ciia ngffdi tham gia dieu tta. (Bang 1).
Bang 1. Bang xep hqng LPI cua Viet Norn qua cac nann
Nam
2018 2016 2014 2012 2010 2007
ThLlhang LPI 39 64 48 63 63 63
Di^m LPI 3.27 2.98 3.15 3 2.96 2.89
Hal quan 2.96 2 76 2.81 2.66 2 68 2.89
Ha tang 3.01 27 3.11 2.68 2 66 2.5
V ^ l a l quocte 3.16 312 3 22 3.14 3 04 3
Nang luc logistics 3.4 2.88 3 09 2.68 2.89 2.9
Ttieodoiva tniyxuat
3.45 2.84 319 3.16 3.1 2.9
Thdi gian 3.67 3.6 3.49 3.64 3 44 3.22 Ngudn: Bdo cdo tinh hinh logistics Viet Nam nam 2018
a. Hidu qua cua qud trinh thdng quan: td'c dp, tinh ddn gian va kha nang dff dddn cua cdc thu luc - dUdc thffc hien bdi cdc cd quan kie'm soat bidn gidi, bao gdm cahdi quan;
b. Chd't Iifdng kd't cd'u ha tdng thffdng mai va giao thdng lien quan: gom cac phu'dng thffc van tai va cdng nghd thdng tin;
c. Van tai quo'c te': khd nang cd dffde cdc dich vu van ldi qud'c td'vdi gid ca canh tranh;
d. Nang Iffc va chd't Iifdng cua dich vu logistics:
nang Iffc va chat Iffdng cua cac nha cung cd'p dich vu logistics;
e. Kha nang theo ddi vd truy sud't Id hang;
f Tinh kip thdi cua 16 hang khi de'n dich theo thdi gian quy dinh giao hang hoac dff kie'n giao hang.
Theo bdo cdo nam 2018, Vidt Nam dffdc xd'p hang 39/160 nffdc tham gia dieu tra, tang 25 bac, tff xd'p hang 64/160 nam 2016. Trong khu vffc ASEAN, Viet Nam xe'p thff 3 sau Singapore (xd'p hang 7) vd Thdi Lan (xe'p bang 32). Nhff vay, LPI ma VietNam xd'p hang 39/160 nam 2018 la ndi v^
LPI qud'c Id'trdn cd sd y kid'n tham gia ddnh gid cua cdc nhd van ehuyen, giao nhan van tai, logistics
Theo bdo cdo 2018, tat ca 6 tieu chi danh gid LPI cua Viet Nam deu lang vUdl bac, trdng do cd mffc tang cao nha't la nang Iffc chat Iffdng dich vu (xe'p hang 33, tang 29 bdc) vd kha nang theo ddi, truy xua't hang boa (xe'p hang 34, tang 41 bdc). Cac tieu chi danh gid tang rat td't Id Thdng quan (xe'p hang 41, lang 23 bdc), Kd't cd'u ha lang logistics (xe'p hang 47, tang 23 bac). Cac lieu chi thdi gian giao hdng (xd'p hang 40, tang 16 bdc) vd lieu chi ve cdc chuyd'n hang qud'c id' (xd'p hang 49 tang I bdc so vdi nam 2016). Dieu nay phan anh thu'c trang ve cai thien nang Iffc cua doanh nghiep thdng qua ffng dung cdng nghd thdng tin trong ITnh vffc logistics, vdi ty Id tff 15-20% vao nam 2015-2016 da lang Idn 40-50% vao 2017-2018 (tiieo khao sal cua Hidp hdi Doanh nghiep dich vu logistics Viet Nam VLA).
Nhff vay, mot trong nhffng yd'u to de' danh gid nang Iffc boat ddng logistics eua qud'c gia dd la chd't Iifdng cd sd ha tdng giao thdng. Tuy nhien, vide ddnh gia khdng dffa ra tidu ehi eu the dd'i vdi npi dung cd sd ba tang giao thdng md chu ye'u danh gid dffa theo y kie'n ciia dd'i tffdng tham gia khao sat ve chd't lu'dng cd sd ha tang giao thdng. mffc dp thay
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TAP CHi CONG THlffllNG
doi (tich cffc hoac rieu c\ic) ve chat Iffdng cd sd ha tang; ffdc tinh khoang each va thdi gian cho vide xud't, nhdp khd'u mdt Id hang tff nffdc difdc danh gid theo cdc phifdng thffc van tai. De cd the' nang cao nang Iffc boat ddng logistics, ye'u Id' cd sd ha tang can difdc chu ttgng phdi tnen, do dd can thie't phdi cd tidu chi rieng biet pbii hdp vdi dac thii cua tffng phffdng thffc vdn lai
3. Tidu chi danh gia nang Iffc hoat dgng logistics cho cang hang khdng san bay
Trong nhffng nam qua, van tdi hang hda bdng dffdng hang khdng chie'm khoang 25% gia tri xud't khau, nhdp khd'u cua Vidt Nam. Cdc tuyd'n van chuyen hang hda hang khdng qud'c Id' chu ye'u cua Vidl Nam la Chau A - Thdi Binh DuTdng, EU, Bac My. Trung Qud'c hidn lai la thi trffdng nhdp khau hang hda bang dffdng hang khdng Idn nha't cua Viet Nam vdi 26% tbi phdn, dffng thff hai la Hdn Qud'e (20%) vd thff ba la Hoa Ky (9%).
Theo dff bdo ctia lATA, Viet Nam la thi trffdng cd td'c dd tang tnfdng cao thff 5 the' gidi \i lifdt khdch hang nam ttdng giai doan 2015 - 2035, vdi chi sd'tang tru'dng kep dat 6,7%/nam, cao hdn mffc 3,9%/nam eua the' gidi vd 4,6%/nam cua khu vifc chau A - Thdi Binh Difdng.
Trongsd'eaccanghdngkbdng tai Vidt Nam, ehi cd 4 cang hang khdng ed nha ga hang hda rieng biet. Cde edng hang khdng cdn lai khdng cd nha ga hang hda, loan bd bang hda xff ly trong nhd ga hanh khach. Hien nay, nffdc ta mdi chi cd cdc cang hang khdng ldn nhff Ndi Bai, Tdn Sdn Nha't Id cd trung tamlogisticsphucvuxffly bang khdng. (Bdng 2).
hd trd dich vu logistic phat trie'n. Tuy nhidn, hidn nay khdng cd ridu chi ddnh gia rieng hoac xem xet ridng biet ve cd sd ha tang phuc vu logistics hang khdng. Vdi muc dich danh gia nang Iffc boat dpng logistics ciia cdng hang khdng, tff dd xdy dffng giai phdp nang cao kha ndng hoat ddng cho vdn tai hdng hda dffdng hang khdng cOng nhff chudi cung ffng dich vu logistics, bdi vid'l de xua't mdt so'lieu chi ddnh gid nang Iffc phuc vu logistics cua cang hang khdng nhff sau:
• Vi tri cda cdng hang khdng so vdi khu vifc:
Tuy vdo vi tri cua cdng cd the' Id vi tri ttung tdm ciia khu vffc hay trung tam kinh td'thd'gidi, cd ldi the'trd thanh cang tirung chuye'n hay la cang di cang dd'n c6 Iffdng nhu cau can dap ldn.
• Phan cd'p cang hang khdng: Tuy theo kha nang tie'p nhdn da dang cac loai mdy bay vdi kich cd khac nhau, ddp ffng dffdc Iffu Iffdng hang hda va hang khdch thdng qua cang nhieu hay it.
• Nang Iffc ciia dffdng cd't ha canh cang hang khdng: Tiiy theo so Iifdng du'dng cd't ha canh cua sdn bay, cdng sua't phuc vu cua tffng dffdng cd't ha canh dd.
• Nang Iffc ctia san do cdng hdng khdng: Kha nang tie'p nhan loai tdu bay (ve lai tiong); kha nang lid'p nhdn so'may bay ciing luc, sd'vi tri dd may bay.
• Kha nang kd't nd'i cua cang hang khdng vdi phffdng thffc khac; Dffdc danh gid qua khd nang k^t nd'i vdi cac phffdng thffc van tai khac nhff difdng bd, dudng sat; nang Iffc thdng qua cua diem kd't nd'i.
• Dien rich nha ga hang hda, phdn khu chiJc nang: Ld phan didn tich hd tid cho hoat ddng giao Bang 2. Thong so mot so go hdng hoa hdng khong cua Viet Nam
D^cdiem DN khai thac Nam thanh lap Cong suat nam 2017 (T/nam)
Hieu suat(nam 2017) Dien tich nha kho {m2)
Tan Son Nhai SCS 2008 200.000
93%
27.000 TCS 1997 360.000
110%
30.000
NOIBal NCT
2005 400.000
96%
24.000 ACS 2009 100.000
9.000
ALS 2013 200.000
11.000
Nganh Van tdi hang khdng va dieh vu logistics hang khdng cd ffu the' Idn trong boat ddng logistics, do do cung ddng gdp vai ttd quan trpng Irong viec
Nguon: Bdo cdo linh hinh logistics Viet Nam ndm 2018 nhdn hdng hda tai cdng hdng khdng; dffde danh gi^
theo didn tich, sif day du ve cdc phdn khu chiic nang, cdng suat td'i da cua nha ga.
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QUAN TRI-QUAN IV
• Dien tich khd Iffu trff, cac ldai khd: Toan bd phan khdng gian de' Iffu trff hang hda vdi nhieu loai kho kbdc nhau lily thudc vao loai hang hda vi du nhff kho lanh diing cho hdng hda cd ydu cau nhiet do thd'p de' bao vd, kho Ihffdng cho hdng hda thdng thffdng hay kho dac bidt cho cac loai hang hda cd tinh chd't nguy hiem. Du'dc danh gia qua so' lu'dng cac loai kho hang, dien tich cdc loai kho hang, xe'p loai kho bang.
• Trang thid't bi phuc vu xd'p, dd hang hda: Cdc loai mdy mdc diing de' phuc vu qua ttinh xd'p dd, ddng gdi hang hda tff kho ra cdc vi tri tap ke't len may bay vd ngu'dc lai, Difde ddnh gid qua sd' Iffdng ttang thid't bi, cdng sua't cua cac ttang thid't bi phue vu xep dd bang.
• Trang thid't bi phuc vu an ninh, an todn: Cdc loai mdy mdc phuc vu cho viec kie'm tta hang hda, giam sodt an ninh de kiem soat sff an loan. Dffdc ddnh gid qua loai trang thid't bi sff dung, so Iffdng ttang thiet bi.
• Ha tang ve cdng nghe thdng tin: Dffdng ttuyen internet, dUdc ddnh gid qua khd nang truy cap, tdc dp dffdng ttuyen, tinh on dinh va an ninh, an loan cua dffdng truyen.
• He Ibd'ng quan ly hang hda Cae edng nghe quan ly hang hda Iffu trff, xuat nhap hang hda tai kho. DUdc ddnh gid qua mffc dp dp dung cdng nghe, tinh ket ndi cua cac phan mim quan ly, khd nang truy cap
• He Ihd'ng trang web dien tff: La cdc trang web ciia ga phuc vu cho vide qudng cao ve dich vu ga cung ca'p, lien ket thdng tin, phuc vu hd ttd thdng tm cho khach hdng tim kiem trffc tuyen. Dffdc danh gia qua tinh tien ldi cua trang web, mffc dd cap
nhat, kha nang kd't nd'i thdng rin, tinh an toan va bao mat cua ttang web.
Ve cd ban, cac Udu cbi ttdn du'dc xdy dffng dffa tten cac ye'u td cd sd ha lang cua cang hang khdng;
cd sd ha tang nha ga phuc vu hang hda cua cang hang khdng va cd sd ha tang cdng nghe thdng tm phuc vu hoal ddng tai cdng hdng khdng. Cac tieu cbi tten la cd sd bffde ddu eho vide xay dffng cdc chi tieu, thang do danh gia nang Iffc hoat ddng logistics tai cdng hang khdng, tff do danh gia nang lUc va dua ra cde giai phdp phia hdp cho sff phdt trie'n cua linh vffc logisttcs hang khdng.
4. Ket luan
Trong xu the' phdt tirien ciia thffdng mai qud'c te' tten loan cau ndi chung vd dieh vu logistics ndi rieng, Viet Nam ciing dang tffng bffdc nd life dd' hoan thidn chudi cung ffng djch vu logistics cua minh. La mdi phdn ttong chudi cung ffng, cang hang khdng san bay ddng vai ttd dau md'i, trung tam trung chuyd'n vd Id cd sd ha tang quan ttpng cho vide thffc hien van chuye'n chuye'n hang qud'c te', ndi dia. De cd the nang cao nang Iffc boat dpng logistics tai cang hang khdng, cdn thid't phai cd bd tteu cbi la cd sd de' ddnh gia nang Iffc cua cang hdng khdng, tff dd cd hu'dng phdt ttidn phii hdp trong linh vffc nay. Npi dung bai vie't nham de xuat nhffng ridu chi ddnh gid nang Iffc ve cd sd ha tang cang hdng khdng du'a trdn chi tidu danh gid nang Iffc boat ddng logistics (LPI) hien dang dffdc sff dung ttong bdo cao cua td' chffc Ngan hdng Thd' gidi (WB) Ddy la ke'l qua bifdc dau irong nghien cffu de xud't giai phap hd ttd phdt trie'n dich vu logistics hdng khdng cho cde cang hdng khdng Vidt Nam hidn nay •
TAI LIEU THAM KHAO:
/ Sdch trdng VLA2018 - Hiep hdi Doanhnghlep dich vu logistics VietNam.
2. Bdo cdo tai diin dan logistics VietNam 2018 - chuyen de "Md rdng thi trudng dich vu logistics ".
3. Gido trinh qudn tri logistics - Dai hoc Ngogi thuang 2002.
4. www.vietnamairport vn 5. www.lpi.worldbank.org
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TAP CHi CONG THIfdNG
Ngay nhan bai: 1/4/2019
Ngay phan bi^n danh gia va sufa chifa: 11/4/2019 Ngay chd'p nhan dang bai: 21/4/2019
Thdng tin tdc gid:
ThS. LE THUY LINH Trffdng Dai hpc Giao thdng van tai
PROPOSING EVALUATION CRITERIA FOR EVALUATING THE LOGISTICS PERFORMANCE OF AIRPORTS
• Master. LE THUY LINH
UNIVERSITY OF TRANSPORT AND COMMUNICATION
ABSTRACT:
Logistics services have been Identiried by the Government of Vietnam as a "high value - added service industry" with the development orientation of "modem and expansion" in the coming time. Basic elements of logistics services include Logistics management institutions.
Logistics infrasttuclure (bard and soft infrastructure). Logistics service providers and logistics service users. Vietnam's logistics system has a solid development foudantion and appropriate development orientation with a growth rate of 12-14% in 2018. Airports play an important role m logistics system of each country. Therefore, it is necessary lo assess and classify the logistics performance of airports lo develop appropriate orientations for development and investment in related fields. This study is lo propose evaluation criteria to evaluate systematically and accurately the logistics performance of airports. The proposed evaluation criteria are in accordance with international standards for the logistics performance of airports and the first step for assessing as well as improve the logistics performance of airports.
Keywords: Logistics services, airports, LPI, logistics performance.
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