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Contents
1 Introduction . . . 1 Margunn Aanestad, Miria Grisot, Ole Hanseth,
and Polyxeni Vassilakopoulou
Part I Information Infrastructures in Healthcare
2 Information Infrastructures for eHealth . . . 11 Margunn Aanestad, Miria Grisot, Ole Hanseth,
and Polyxeni Vassilakopoulou
3 Information Infrastructures and the
Challenge of the Installed Base . . . 25 Margunn Aanestad, Miria Grisot, Ole Hanseth,
and Polyxeni Vassilakopoulou
4 Strategies for Building eHealth Infrastructures . . . 35 Margunn Aanestad, Miria Grisot, Ole Hanseth,
and Polyxeni Vassilakopoulou
Part II E-Prescription Infrastructures
5 Maintaining the Pharmacy Model: The Catalan
Electronic Prescription Infrastructure . . . 55 Joan Rodon Modol
6 The ePrescription Initiative and Information
Infrastructure in Norway . . . 73 Ole Hanseth and Bendik Bygstad
7 Cultivating the Installed Base: The Introduction
of e-Prescription in Greece . . . 89 Polyxeni Vassilakopoulou and Nicolas Marmaras
8 England’s Electronic Prescription Service . . . 109 Ralph Hibberd, Tony Cornford, Valentina Lichtner,
Will Venters, and Nick Barber
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9 The Challenges of Implementing Packaged Hospital Electronic Prescribing and Medicine Administration Systems in UK
Hospitals: Premature Purchase of Immature Solutions? . . . 129 Hajar Mozaffar, Robin Williams, Kathrin M. Cresswell,
Neil Pollock, Zoe Morrison, and Aziz Sheikh
10 Medication Infrastructure Development in Germany . . . 151 Stefan Klein and Stefan Schellhammer
Part III Governmental Patient-Oriented eHealth Infrastructures 11 Navigating Towards Self-Care: The Catalan
Public Patient Portal . . . 173 Joan Rodon Modol
12 The Norwegian eHealth Platform: Development
Through Cultivation Strategies and Incremental Changes . . . 193 Miria Grisot, Polyxeni Vassilakopoulou, and Margunn Aanestad
13 Building National Healthcare Infrastructure:
The Case of the Danish e-Health Portal . . . 209 Tina Blegind Jensen and Anne Asmyr Thorseng
14 The Swedish Patient Portal and Its Relation to the National
Reference Architecture and the Overall eHealth Infrastructure . . . . 225 Nina Sellberg and Johan Eltes
15 The Origins of a Healthcare e-Booking System
in the Municipality of Bologna. . . 245 Andrea Resca and Mauro Moruzzi
Index . . . 261
Contents