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Figure 4.1(b) shows level of service delivery in Waterloo Level of Service Poor Good Very Good Total

Delivery Percentage

Electricity 13 77 10 100%

Water/sewerage 47 30 23 100%

Telephone 93 7 0 100%

Waste removal 73 17 10 100%

Source Field Survey (2001)

in the area for the reason that they had local spaza shops.

This group of respondents was advocating the use of local shops rather than traveling to other areas. An interview with local councilors of Waterloo and Quarry Heights disclosed that sites for shopping facilities in these areas were there but nothing had been done to date. Local people argued that provision of shopping facilities in the area was expected to reduce increasing joblessness rates in their housing environment since people could get employment. In Quarry Heights the site for commercial services existed but the matter rested on who was going to purchase that piece of land since it belonged to the ABSA bank. The local residents were not happy about the fact that their housing environment was short of shopping facilities.

4.14.2 Sports facilities

In Quarry Heights 73 sports facilities are because of the lack children in Waterloo

percent of respondents argued that there but not in good condition of maintenance. Playing lots for were non-existent except one small patch of land close to the road. This was a source of irritation to the parents especially women because they feared the possibility of children being knocked down by cars. This small patch of land did not have playing facili ties for children. 23 percent of respondents argued that sport facilities were good the problem was only with the maintenance that had left these facilities in dilapidated state. The 73 percent above argued that their housing environment was not adequate since it was short of sports facilities. Shortage of sport facilities was seen as the cause of escalating crime statistics and youth

delinquency in these housing environments because they had nothing to keep youth busy.

4.14.3 Educational facilities

The issue of educational facilities is one of the issues that raised concerns to the Waterloo community. Only two schools exist in the area, one primary school and one secondary school with four prefabricated buildings. Although schools were well sited and accessible but secondary school was not in a good condition: as mentioned that it had four prefabricated buildings. Overcrowding in schools was a major concern to both parents and scholars.

Waterloo residents also complained that creche was not well located and it was not easily accessible. According to the

in~rview with the local councilor of Waterloo it transpired that the existing creche in the area was provisionally situated in the Housing Support Center since the other one was still under construction. The local people also argued that the library was not easily reached because it was not within the area but just on the edge of the area. School was not up to standard in such a way that the majority of the scholars from Waterloo preferred attending schools at Verulum. In that regard 50 percent of respondents argued that accessibility of educational facilities was poor, 43 percent argued that it was good and the remaining 7 percent argued that educational facilities' accessibility was very good.

4.14.4 Health facilities Heath

state

facili ties are of well-being.

crucial for human health and their Respondents that were interviewed in

Waterloo, 87 percent of them stated that health facilities are scarce resources: as the result that makes them inaccessible. This is due to the fact that neither clinics nor hospitals exist in the area. According to the interview wi th Mr. Logie Naidoo, a local councilor it was disclosed that sites for clinics are there but there have been delays in the construction of the clinic in the area. This was a constraint to client community of Waterloo because to attend a clinic they have to travel to Verulum, which is miles away from Waterloo. In that regard respondents viewed accessibility of heath facility as poor since it is not in a walking distance by feet. Waterloo was established ten years back but people were still running short of heath facilities. The other remaining 13 percent argued that accessibili ty of health facilities was very good. Housing provision for low-income groups should consider putting health facilities as one aspect that is crucial for survival of the people.

4.14.5 Community hall

Community hall in Waterloo was not located within the area but was on the edge of the area. 50 percent of residents complained that the hall was poorly located and it made its accessibility questionable. This raised question as to whether this hall was built for Waterloo residence or was to be shared with surrounding communi ties. This has raised a racial conflict as residents argued that several times Waterloo community tried to book the hall but they were told it was already booked. The respondents argued that the hall only served the interests of the Indian community only. The other 33 percent argued that the hall was accessible since

it is situated along the way to Verulum. As far as complications in getting a hall, these argued that they had not heard of that issue. The other 17 percent argued that the accessibility of the hall was very good since it was situated along the road to Verulum.

Table 4.14 showing Accessibility of public facilities in Waterloo

Accessibility of Public Poor Good Very Good Total facilities

Percentage

Shopping facilities 67 20 13 100 ~0

Sport facilities 73 27 0 100%

Educational facilities 50 43 7 100%

Health facilities 87 13 0 100%

Community hall 50 33 17 100%

Source: F~eld Survey (2001)

4.15 Accessibility of Public Facilities in Quarry Heights