LIST OF APPENDICES

Appendix A

Concept Matrix on Competitiveness

Concepts ^m( ) ⁰ ^0..0 ^{. "} 0 0^Ul ^(J) ^(J) ^G) 0 0 m ""U $5- ^(J) ^--l

~ ^{CD 0:>} ⁰ ^o ^c ^::E ^c ^c ⁰ <' ⁰ ^x ⁰ ^{CD _.} _~ ^c

0:::J ~;:::::t:< " 0 ^{( )}C :::J~ ~Ul ;:::;: 0-() Ul "0~ <~ CD ~ ^"0~ ^Ul^;:::;: ^to^~ ^:::J^~ CD 3

0 CD _18Q!.. ^o» ii3 ⁰ ^:::r~ _~. ro ^o' ^CD ^< ^0:>

3 _~ ⁽⁾ ^c ~.~ roO _:::J

-< ^0:> ^roO ^:::J ^~ ^CD ^to a

roO §: ³ Qo g Q. en ^:3_CD ^0.. ^:::J ^S' ^Ul ^:::J ^('). ^C

2, ^{( )} Qo2" ^:::J

Ul CD ~

~cE ⁽⁾ ^Ul ^"0 ^CD ^CD ^to ~

o' ^:::J ^CD ^o ^~ ⁰ ~ en 0:> CD ^0..

2, :::J ^~()Ul

=

o - ^Ul

=

^::E ""U ^{( )}⁰

=

^{( )}^c ⁽⁾ ^Ul w· ^~

Ul :::J S. cnro _~ _Q. ₃ "6' < ^.gQo ^:::J ⁱⁱ³

( ) 0

tQi*- ^{( )}

0:> 0 ^fi' ^"0_~ ^CD ^00' ^CDUl CD

ro ^to_('). fi' - ^'-< ^;:::;: ^to

CD 8' ^o' ^'<

References ^Q!.. ^Ul en ^tn^:::J

Porter M E

1980,1985 & ./ ./ ./ ./ ./ ./ ./ ./ ./ ./ ./ ./ ./

1990

Brown S Land ^./ ^./

Eisenhardt K M 1998.

Competing on the edge. pg176, 187,207& 245 226

McKiernan P, ^./ ^./ ^./ ^./ ^./

1992.

Campbell A& ./ ./ ./ ./ ./ ./

Luchs S K 1998.)

Prahalad C K & ^./ ^./ ^./ ^./

Doz Z L 1998

KanterMRpg ^./

151

Gilbert X& ./ ./

Strebel P

Yavitz B& ^./

Newman W.H, 1998

Cooper & ^./

Schendel,

Hofer C.W, ^./

1988

Spoerk PL 2002, ^./

Milpark

Business School

Reyneke RD ^./ ^./

2001,Milpark Business School

Chalumbira I ^./

2000, Milpark Business School

PieterseFJ 1999, ^./ ^./ ^./ ^./ ^./

Universityof Stellenbosch, USA

Hamman WHA ./ ./

1998,

Potchefstroom Universit yfor Christian Higher Education (PUCHE)

ThongoaneR ^./ ^./

2002, Milpark Business School

De LangeM ^./

2001, Milpark Business School Bauernschm itt E 1997,Rand

./ ./

African University Johnson BA

1999,Milpark ^./ ^./

University Hitt MA,Ireland

RD& Hoskisson ^./ ^./ ^./ ^./ ^./ ^./

RE2003 Fleisher CS,

Bensoussan BE ^./

2002,

Bateman& Snell ^./

Hough 1996. ^./

Dreischmei er R, ^./

Colsman T, Minz R,&

Sirkin Harold L 2005. Boston Consulting Group.

Hiroyuki I 1998. ./

Cools K& Roos A 2005, Boston

./ ./

Consulting Group.

Morales J&

Brooks M 2006. ./

BameyB J

2002, pg 368- ^./ ^./

370

Hamal et al,

./ ./

1989

Overton 1995,

AMTRAK ^./ ^./ ^./

Engineering

III

Appendix B

Petrozim Line (Pvt) Ltd Msasa Oil Terminal Delport Rd

Msasa, Harare

Introducing the Questionnaire - Covering letter

26^thMay 2006

Chemplex Animal & Public Health Company Delport Road

Msasa, Harare Zimbabwe

Dear Sir or Madam:

Subject: The study of competitiveness and possible improvements in Chemplex Animal & Health Company's current strategies..

Your valued responses will be very important in that it will provide the necessary information which the researcher would use in coming up with recommendations. Itwill take you about 30min utes to complete the whole questionnaire consisting of20 questions although some have got subsections. Please answer freely and all of them even if some questions do not cover your department.

You are assured that all the information you will provide will be kept in the strictest confidence. The results will be used as part of an MBA Dissertation with University of KwaZulu-Natal, RSA on Advanced Strategic Management.

When you have completed the questionnaire please drop it in the box provided by the General Manager's secretary. If you want any clarifications or have queries related to this project, please contact me on e-mail manvenga(wcomone.co.zw or telephone #737785 or mobile #011215150.

Thank you very much beforehand and proceed freely to enjoy your questionnaire.

Respectively, Johannes Manyenga Plant Engineer

Petrozim Line (Pvt) Ltd Enlosure (l)

Jm/april '06

Appendix C

Title: MBA Questionnaire sheet

Subject: A Study of Efficiency and Competitiveness in Chemplex Animal& Public Health Company.

This questionnaire will take you about 30mins to complete. Please tick as appropriate in the boxes provided forYESor NO. You are kindly reminded to drop it in the box clearly marked MBA Dissertation Questionnaires Completed by the General Manager's secretary.

Please enjoy the questionnaires from Q 1 to Q20, which follow:

Q1. Are you aware of Chernplex's overall strategy?

Q2. Do you know what the Company's strategy is trying to achieve?

Q3. Do you know what your department is supposed to do to achieve the Company's goals?

Q4. Does your department get support from other departments to help it achieve its goals?

Q5. Do you think that Chemplex Company has the ability to compete locally?

Q6. Does your supervisor encourage you to achieve results to meet the Company's targets?

I

^Yes

I NOI

Q7. "The company has got enough resources to meet its goals", do y-ou think this is a correct statement considering the following:

Financial status

Human resources

Distribution channels

I

^Yes

I

^No

1'1'

Raw materials supply

Plant capacity

OK. Do you rate Chcmplcx 'x quality of products to he or world-class standards?

1'1"

()e;. 1)0 you think Chcmplcx'x existing distribution outlets have enough producus)

knowledge to achieve theCompany» strateey'?

()IO. Do you believe the statement," Chcmplcx'« plOduc!s urc competitively priced and

can even be the^preferred products on the world markets"?

QI1. Do you think that increase in distribution channels "locally will enhance Chemplex's competitiveness?

,

Ql2.What about increase in distribution channels globally by the Company with regards to competitiveness, will it help positively? ^'t:t·

Q13. Alliances and joint ventures between Chcmplcx and other foreign companies are options, do you think that this would improve the Company's competitiveness. If NO go

to ()15.

Q14. lfChcmplcx enters into strategic alliances and joint ventures, what do you think about the following? Will it ...

Expand rangeof business expertise

Improve financial credibility

I..

-Y.',·.·c;.~·.'. '/··_·_....

-1

~(.~---

Improve market penetration

"~.

Irnprovc access to overseas markets

l

^Yes

I

^No

..~.,."'-_.~---^{- '}

,

't't.'

Enhance access to new technology

Improve in R&D depth & services

Provide access to foreign currency

.. .

Q15. Improvements in customer service can increase the Company's competitiveness and market share; do you think Chemplex has adequately addressed these issues?

Q16. Increase in product range as a differentiation strategy the Company has implemented, in your opinion, has this been successful in view of its market share?

't'I'

Q17.Do you think the following have contributed to Chemplex's let downs in pursuit of its strategic intents?

Finance

Skills

'I

^Yes

I

^Nol

Manufacturing systems

..

_•

Marketing

I

^Yes

I

^No

I

Q 18. Among the competitors for Chemplex Company, are there any foreign companies?

.

i

I

Q19. Are you professionally satisfied with your job?

I

^Yes

I r-~

1'1'

•,-

Q20. Does Chemplex Company has clear succession plans, which it implements according to your knowledge and understanding?

I

^Yes

~

Thank you for completing the questionnaire. You really sacrificed some of your very special time and responsibilities to help me with these valuable responses, which will go a very long way in my dissertation work. I once more assure you that this information will be kept very confidential!

Of.

.

I i ,:,';'\

Number 115 & 116 tRoad

y City Industrial Park.

i3-4-91 425266/9

;3-4-91 925 197

1arch 2006 r ozi m Line

CY 2179 3eway

:tre

~ ^V ^::l

Animal and Vublic::^helnplex I-ieall.-.

A Division of Chemplex Corporation Limited

PoD_Box GD 117 Greendale Harare Zimbabwe E-mail:cap[..(i.f:.H.tnpi{••;.CD.;[W

Dalam dokumen A study of efficiency and competitiveness in a chemicals manufacturing company (Chemplex Animal & Public Health). (Halaman 104-114)

=

=

=

I

I NOI

I

I

,

I..

-1

~(.~---

l

I

,

.. .

'I

I

..

I

I

I

.

i

I

I

I r-~

I

~

.

~ V ::l

~ ^V ^::l