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QUESTIONNAIRE

B. RATE YOU CHOICE USING THE FOLLOWING SCALE

suggestions.

Communication is upward as well as downward. 1 1

2 2

3 3

4 4

5 5 3. (For staff members)

ORGANISATIONAL STRUCTURE

Staff members believe that the way the institution is structured helps them to be effective in their jobs.

Staff members believe that they are part of a team

Staff members perceive change as critical to the development of the institution.

Staff members believe the systems and procedures are adequate.

There are opportunities for career development throughout the institution.

1 1 1 1 1 1

2 2 2 2 2 2

3 3 3 3 3 3

4 4 4 4 4 4

5 5 5 5 5 5 4. (For staff members)

EFFECTIVENESS OF LEADERSHIP

There is an effective information system to support employees Most employees contribute to achieving a shared team goal.

Departments complement each other and are mutually supportive The institution is dedicated to learning continuously.

Team work flows down the institution.

Employees have ready access to mentors in order to ensure continued learning.

Employees are provided with resources they need in order to perform their duties.

1 1 1 1 1 1 1

2 2 2 2 2 2 2

3 3 3 3 3 3 3

4 4 4 4 4 4 4

5 5 5 5 5 5 5 5. Are you happy with the existing working relationships at Mangosuthu University of Technology? YES OR NO (Please explain)

6. What could be done in order to build better working relationships within the institution?

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