Seeing the benefits that can be gained from training and development, in terms of skill development and performance enhancement the study recommends the following:
• Offering more short courses in training and development for both professional nurses and clinic managers
• Making sure that the short courses that are offered are the ones needed by those who attend them, i.e. those professionals who work with a certain health problem or area should ideally be the ones to attend a short course that is related to the area in which they are placed at the time of attendance. In that way, the short course would promote organisational brilliance.
• As some of the participants indicated that they would also like a course that focus on personal growth like leadership and managerial courses, more of those type of courses should be offered to promote personal growth and betterment of themselves.
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• There should be formal and informal feedback on the short courses attended as well as those that the professionals would like to attend. Focusing on what the professionals indicate they would like to attend would also help because they would be requesting based on what they know that it is what they need.
Feedback on those that have been attended will help with improving or maintaining the quality of the content and the training method. Feedback might just help in establishing whether the short courses were worth investing in or not.
• Encouraging more advanced postgraduate programmes for professional nurses and also clinic managers apart from the short courses in training and development. Attendance of courses and educational programmes encourages interaction with other professionals from other clinics, health institutions or cities to understand how they conduct their services. Interaction should be based on similar programmes of short courses.
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APPENDIX A
PERMISSION TO CONDUCT THE STUDY
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TURFLOOPRESEARCHETHICSCOMMITTEE ETHICSCLEARANCECERTIFICATE
APPENDIX B
ETHICAL CLEARANCE CERTIFICATE