4. DATA ANALYSIS PRESENTATION AND INTERPRETATION OF DATA
5.5 The following findings are as per the objectives of the study
5.7.8. WELLBEING OF EMPLOYEES
One critical factor which affects service delivery is highlighted by Dr. Craig Nossel in his article , He emphasized that there are many things companies can do ranging from distributing information about health to employees to raising awareness about health issues , to installing gyms and fitness facilities. Company facilities had the biggest effect on lowering Vitality Age or increasing the health status of employees and found the following to be the top interventions:
:
95
Providing opportunities for employees to engage in activities/vents during work hours
Development of incentives programs to reward employees for healthy behaviors and/or participating in health programs
Providing programs access to spouses and or family members
Company sponsored fitness events
Stairwells that are well lit, accessible and clearly marked
Healthy food options in vending machines
Prohibiting the sale of tobacco products ,for example at onsite stores or in vending machines; and
The presence of a relaxation /quiet room area Nossel J(2012,2Dec Sunday Times; Money and Careers
Healthy employees contributes to improved productivity which lead to customer satisfaction,which in turn promotes loyalty and trust among customers,that also contribute to to the decrease number of litigation from unhappy customers.
.
96 5.8. FUTURE RECOMMENDATIONS
Study is undertaken to social Auxiliary Workers and Community Development Workers, since they are part of the Social Services professionals.
Focus group method of collecting data to enable the interactions amongst the research participants.
The research suggests that employee performance management systems policy be integrated with other policies for an example, situational leadership model (SLS) and integrated service delivery model (ISDM)that will enable to establish the unique tool to measure social service professionals with specific reference to social workers.
Research to be done within the Department of Social Development focusing mainly to the Senior managers for program 2 to establish the possibility of consolidating EPMDS, ISDM and SLS as a tool to measure social workers performance effectively.
Research to be also done to HR at head office and cluster offices officials to get an understanding of challenges experiencing in ensuring implementation of the policy.
97 5.9 CONCLUSION
The study has successfully manage to evaluate how the Employee Perfomance Management Development Systems policy is being implemented within the Department of Social Development in Kwa Zulu Natal.It has clearly elaborated on the findings as per the data collected from the respondents.It further stated the overall findings of the study, findings and recommendations as per responses intergrated with literature review, and lastly the future recommendations clearly stating area of focus for the next research study.
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