1 Maurice Webb Race Relations Unit report on the functionality of OSS in KZN (2012) for the Office of the Premier. 2 Maurice Webb Race Relations Unit report on the functionality of OSS in KZN (2012) for the Office of the Premier.
Introduction
Background to the Study
4 Maurice Webb Race Relation Unit report on the functionality of the OSS in KZN (2012) for the Office of the Prime Minister. 7 Maurice Webb Race Relation Unit report on the functionality of the OSS in KZN (2012) for the Office of the Prime Minister.
The Need for the Study
The unemployed, especially the youth who make up a significant majority of the unemployed and have a low level of education – the main cause of poverty for the majority is the lack of income earned due to unemployment. 223 Maurice Webb Race Relation Unit Report on the Functionality of the OSS in KZN (2012) for the Office of the Premier.
Progress to Date on Operation Sukuma Sakhe…
Critical Success Factors of Operation Sukuma Sakhe…
An identifiable political, community and business leadership working in collaboration with government at the local level, therefore emphasis is placed on stakeholder mobilization and departmental operational plans.
Focus Areas…
- Functional Operation Sukuma Sakhe Structures
- Poverty Mitigation Strategies
- Monitoring and Evaluation
- South African Experience with Monitoring and Evaluation
- Change Management
Monitoring and evaluation (M&E) is an important feature of project management and since OSS is a project, it is expected to include elements of monitoring and evaluation. Improved monitoring and evaluation of provincial results and impact in relation to provincial growth and development plans.
Research Objectives
An analysis of the presence of Operation Sukuma Sakhe structures, including the Department Task Team, Municipal Task Team and District Task Team. To examine poverty reduction or mitigation strategies as part of the overall OSS poverty reduction.
Research Questions
Chapter Outline
103 Maurice Webb Race Relation Unit Report on the Functionality of the OSS in KZN (2012) for the Office of the Premier. 159 Maurice Webb Liaison Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier.
Introduction
Situational Analysis of the EThekwini Metropolitan Municipality
Economic Position of the EThekwini Metropolitan Municipality
Poverty and Unemployment in KwaZulu-Natal
This is largely due to the recent recession that has affected almost every country in the world. Cyclical unemployment occurs when demand for goods and services decreases in the economy52.
Poverty Reduction Mechanisms
107 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. 163 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister.
Skills Development as Poverty Reduction Mechanism
Small Medium and Micro Enterprises (SMMEs) as Poverty Reduction Mechanisms
Model of Assessing Poverty
The first one is the one-dimensional measurement of poverty model where income is only a used variable83. The second one is the multidimensional measurement of poverty model where many variables are used such as income, health conditions, family status, etc.
Integrated Services Delivery
However, because the unit of analysis in this study is the mechanisms that generate income, household expenditure is not included. The income generation mechanisms in this study include SMEs and cooperatives identified in the OSS document as critical to reducing youth unemployment.
International Experience on Integration of Services
- The Netherlands
- Canada
The first initiative towards achieving integration was the launch of the Government Online Initiative (GOI). The initiative was launched to provide Canadians with electronic access to key federal programs and services. 94 Roy, J, and Langford, J (2008) Integrating Service Delivery Across Levels of Government: Case Studies of Canada and Other Countries, IBM Center for Business.
South African Experience on Integration…
- Targeted Beneficiaries
- The Rationale for the Integrated Services Delivery Model
- General Understanding of the War on Poverty
- Challenges in Integration
Most of the poor families are found in the former Bantustan regions, informal settlements and. To identify the strengths, weaknesses of the community and monitor the levels of improvement in the community.
Operation Sukuma Sakhe
- Operation Sukuma Sakhe Stakeholders
- Operation Sukuma Sakhe’s Methodology
- Operation Sukuma Sakhe’s Objectives
- Debunking the Silo Mentality
- Challenges in Operation Sukuma Sakhe
- Timeline of Operation Sukuma Sakhe
110 Maurice Webb Race Relation Unit’s Report on the Functionality of OSS in KZN (2012) for the Office of the Premier. 120 Maurice Webb Race Relation Unit’s Report on the Functionality of OSS in KZN (2012) for the Office of the Premier. 123 Maurice Webb Race Relation Unit’s Report on the Functionality of OSS in KZN (2012) for the Office of the Premier.
133 Maurice Webb Race Relation Unit report on the functionality of the OSS in KZN (2012) for the Prime Minister's Office. 136 Maurice Webb Race Relation Unit report on the functionality of the OSS in KZN (2012) for the Prime Minister's Office.
Chapter Summary
The above literature shows us that skills development and SMEs play a key role in reducing the impact of poverty on individuals and communities. The literature reveals that skills development not only empowers an individual by increasing his/her chances of employment, but also helps develop communities. From the literature collected from different countries it is clear that the functionality of the integrated service delivery model depends on many things.
The literature indicates that OSS is an expression of the integrated service delivery model operating through the war room model. 141 Palmer and King (2007) Skills Development and Poverty Reduction: A State of the Art Review, European Training Foundation,.
THEORETICAL FRAMEWORK
- The Theory used in this Study
- Cross Sectorial Collaboration Model
- The Relevance of the Theory to the Present Study
- Chapter Conclusion
164 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. 166 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. Our analysis of OSS functionality in the EThekwini Metropolitan Municipality is based on the propositions discussed.
173 Maurice Webb Race Relations Unit report on the functionality of OSS in KZN (2012) for the Office of the Premier. 176 Maurice Webb Race Relations Unit Report on the Functionality of OSS in KZN (2012) for the Office of the Premier.
RESEARCH METHODOLOGY AND METHODS
- Qualitative Methods
- Characteristics of Qualitative Research
- Focus Group
- Preparing for the Focus Group
- Research Instrument
- Principles of Research Ethics
- Project Management
- Evidence of Attendance
- Challenges in Data Collection
- Time Constraints
- Venue for YAs
- Data Analysis
- Chapter Summary
The focus group discussions took place concurrently with and immediately after the monthly task team meetings. Only members of the YAs program were eligible to participate in the focus group discussions. This was because the focus group discussion took place shortly after the monthly OSS meetings.
During the arrangement of the focus group with the Convenors, the time limit of a group discussion was clearly mentioned. Extensive notes and summarization of the discussion with the participants during the focus group session facilitated more efficient analysis.
PRESENTATION OF FINDINGS
Local Task Team Findings
- The Nature and Functionality of Integrated Services Delivery Model and
- Operation Sukuma Sakhe Drives
- Operation Sukuma Sakhe as a viable Model
- Benefits of Operation Sukuma Sakhe
- Integrated Planning
- Sharing of Resources and Information
- Convenience in Services Delivery
- Poverty Mitigation in Operation Sukuma Sakhe
- Skills Development in Operation Sukuma Sakhe
- Challenges in Operation Sukuma Sakhe
- Reporting Lines
- Information Collection Tools
- Information Storage Devices
- Challenges in Collecting, Passing and Receiving (Quality of Information)
- Nature of Information Collected
According to the MWRRU report, the main goal of the OSS is to make the provision of services better, more efficient and faster192. According to respondents, however, there are a number of challenges related to this program. There are a number of challenges cited by respondents as barriers to the functioning of OSS as a whole.
According to the MWRRU (2012) report, YAs and CCGs use forms provided by the Office of the Prime Minister for household profiling and these forms seek to identify a number of household needs198. As a result, according to the informants, there are many challenges in collecting, transmitting and receiving information in OSS.
Youth Ambassadors
- Formation of Youth Ambassadors
- Objectives of Operation Sukuma Sakhe according to Youth Ambassadors
- Functioning of Youth Ambassadors
- Youth Ambassadors’ Achievements
- Challenges Experienced by Youth Ambassadors
- General Conclusions on Youth Ambassadors
- Training
204 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. 205 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. 206 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister.
207 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Prime Minister. They also communicated their needs to the Prime Minister's Office, but nothing happened.
Chapter Summary
They mentioned that they had communicated their needs to their superiors in the war rooms, but no one seemed willing to heed their plea.
Introduction
Theme A
- Poverty
- Agricultural Programmes
- The One Home One Garden Campaign
- Measuring the One Home One Garden using the three types of Poverty
- Poverty, Entrepreneurship and Skills Development
The second is lifting people out of poverty, which deals with reducing the actual number of poor people by transforming them from poor to non-poor status. By using these three types of poverty reduction mechanisms, the One Home, One Garden campaign matches the first mechanism, ie. this campaign's failure to make a positive difference has been attributed to a number of things.
The third type of poverty reduction mechanism is poverty prevention, which aims to enable people to avoid falling into poverty by reducing their vulnerability. There is also an Access to Finance program which is also part of the EThekwini Municipality Business Support Unit.
Theme B
- Operation Sukuma Sakhe
- Cross-Sectorial Model
- Challenges in Local Task Teams
- Achievements in Local Task Teams
- Youth Ambassadors
- Challenges in the Youth Ambassador Programme
- Achievements in the Youth Ambassadors
229 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban. 232 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban. 236 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban.
239 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban. 244 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban. 247 Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban.
Maurice Webb Race Relations Unit Report on OSS Functionality in KZN (2012) for the Office of the Premier of KwaZulu-Natal, University of KwaZulu-Natal, Durban.
Status Operation Sukuma Sakhe based on the 5 Identified Critical Success
Chapter Conclusion/Summary
CHAPTER 7: GENERAL CONCLUSION AND RECOMMENDATIONS …
APPENDICES
- Discussion Guide for Local Task Team Focus Groups…,,
- Discussion Guide for Youth Ambassadors
- Informed Consent Document
Do you think service integration is a successful model for accelerating service delivery? Do you think that the integration of government services has made it possible to create more jobs? Do you feel that the material used was relevant and helped shape your understanding of Operation Sukuma Sakhe in general?
Are you receiving any help from the government now that you have completed the Youth Ambassador training. Evaluating the impact of integrated service delivery on poverty and job creation: A case study of Operation Sukuma Sakhe in the EThekwini Metropolitan Municipality.
