This Annual Report is drafted in terms of the Local Government:
Municipal Finance Management Act, 2003 (Act No. 56 of 2003)
STELLENBOSCH MUNICIPALITY
DRAFT ANNUAL REPORT
2019/20 Financial Year
TABLE OF CONTENTS
CHAPTER 1: EXECUTIVE MAYOR’S FOREWORD AND EXECUTIVE SUMMARY ... 17
COMPONENTA:EXECUTIVEMAYOR’SFOREWORD ... 17
COMPONENTB:EXECUTIVESUMMARY ... 20
1.2.1 Municipal Manager’s Overview ... 20
1.2.2 Introduction ... 22
1.2.3 Vision, Mission and Values of the Stellenbosch Municipality ... 22
1.2.4 Strategic Focus Areas ... 23
1.2.5 Core principles in executing the strategy ... 25
1.2.6 Alignment with Institutional Structures and Processes ... 26
1.2.7 Demographic and Socio-Economic Information ... 27
1.2.8 Municipal Performance Highlights and Challenges ... 52
1.2.9 Service Delivery Overview ... 54
1.2.10 Organisational Development Overview ... 59
1.2.11 MFMA Competencies ... 61
1.2.12 Auditor General Report ... 62
CHAPTER 2: GOVERNANCE ... 63
NATIONALKEYPERFORMANCEINDICATORS-GOODGOVERNANCEANDPUBLIC PARTICIPATION ... 63
2.1.1 Performance Highlights - Good Governance and Public Participation ... 63
2.1.2 Challenges - Good Governance and Public Participation ... 64
COMPONENTA:POLITICALANDADMINISTRATIVEGOVERNANCE ... 65
2.2.1 Political Governance Structure ... 65
2.2.2 Council – 01 July 2019 to 30 June 2020 ... 65
2.2.3 Executive Mayoral Committee ... 67
2.2.4 Portfolio Committees ... 68
2.2.5 Section 79 Committees ... 72
2.2.6 Strategic Governance Structure ... 74
COMPONENTB:PUBLICACCOUNTABILITY... 75
2.3.1 Intergovernmental Relations ... 75
2.3.2 Representative Forums ... 79
2.3.3 Ward Committees ... 80
2.3.4 Functionality of Ward Committees ... 89
COMPONENTC:CORPORATEGOVERNANCE ... 94
2.4.1 Risk Management ... 94
2.4.2 Strategic Risks Identified ... 95
2.4.3 Anti-Corruption and anti-fraud ... 96
2.4.4 Audit and Performance Audit Committee ... 97
2.4.5 Functions of the Audit and Performance Audit Committee ... 97
2.4.6 Internal Auditing ... 98
2.4.7 Supply Chain Management ... 100
2.4.8 By-Laws and Policies ... 104
2.4.9 Website ... 105
2.4.10 Communication... 106
2.4.11 Community Satisfaction Survey ... 107
2.4.12 Public satisfaction on municipal services ... 107
CHAPTER 3: SERVICE DELIVERY PERFORMANCE ... 108
OVERVIEWOFPERFORMANCEWITHINTHEORGANISATION ... 108
LEGISLATIVEREQUIREMENTS ... 108
ORGANISATIONALPERFORMANCE ... 109
ADOPTIONOFAPERFORMANCEMANAGEMENTPOLICYFRAMEWORK... 109
GOVERNANCEFRAMEWORKFORTHEIDP,BUDGETANDPERFORMANCEMANAGEMENT ... 109
SERVICEDELIVERYANDBUDGETIMPLEMENTATIONPLAN ... 110
3.6.1 The Municipal Scorecard (Top-Layer SDBIP) ... 110
3.6.2 Amendment of the Top-Layer SDBIP ... 111
3.6.3 Actual performance ... 111
3.6.4 Monitoring of the Service Delivery and Budget Implementation Plan ... 111
3.6.5 Service Delivery Performance ... 113
SERVICEPROVIDERSSTRATEGICPERFORMANCE... 115
MUNICIPALFUNCTIONS ... 116
3.8.2 National Key Performance Indicators – Basic Service Delivery and Local Economic Development ... 117
3.8.3 Water Provision ... 118
3.8.4 Waste water (sanitation) provision ... 126
3.8.5 Electricity ... 128
3.8.6 Waste management, refuse collections, waste disposal and recycling ... 131
3.8.7 Housing ... 149
3.8.8 Property Management ... 172
3.8.9 Free Basic Services and Indigent Support ... 174
COMPONENTA:ROADSANDTRANSPORT ... 177
3.9.1 Roads ... 177
3.9.2 Development Services and Project Management Development Services, Asset Management and Systems and Project Management Unit (PMU) ... 180
COMPONENTB:PLANNINGANDDEVELOPMENT ... 184
3.10.1 Town- and Spatial Planning ... 184
3.10.2 Local Economic Development (LED) ... 191
COMPONENTC:COMMUNITYANDSOCIALSERVICES ... 195
3.11.1 Libraries ... 195
3.11.2 Child Care; Aged Care; Social Programmes– Community Development ... 202
COMPONENTD:ENVIRONMENTALPROTECTION ... 206
3.12.1 Pollution Control, Bio-Diversity, Landscape, Open Spaces, Parks ... 206
COMPONENTE:SECURITYANDSAFETY ... 209
3.13.1 Law Enforcement ... 209
3.13.2 Traffic Law Enforcement... 210
3.13.3 Fire and Disaster Management ... 214
COMPONENTF:SPORTANDRECREATION ... 217
3.14.1 Holiday Resorts and Camp Sites ... 217
COMPONENTG:CORPORATEPOLICYOFFICESANDOTHERSERVICES ... 220
3.15.1 Financial Services ... 220
3.15.2 Human Resource Services ... 221
3.15.3 Legal Services ... 225
CHAPTER 4: ORGANISATIONAL DEVELOPMENT PERFORMANCE ... 229
NATIONALKEYPERFORMANCEINDICATORS–MUNICIPALTRANSFORMATIONAND ORGANISATIONALDEVELOPMENT ... 229
INTRODUCTIONTOTHEMUNICIPALWORKFORCE ... 229
4.2.1 Employment Equity ... 229
4.2.2 Vacancy Rate ... 231
4.2.3 Turnover Rate ... 232
4.2.4 Managing the Municipal Workforce ... 232
4.2.5 Capacity building of the Municipal Workforce ... 234
4.2.6 Managing the Municipal Workforce Expenditure ... 236
CHAPTER 5: FINANCIAL PERFORMANCE ... 238
COMPONENTA:STATEMENTSOFFINANCIALPERFORMANCE ... 238
5.1.1 Financial Summary ... 238
FINANCIALPERFORMANCEPERMUNICIPALFUNCTION ... 242
5.2.1 Water Services ... 242
5.2.2 Sanitation Services ... 243
5.2.3 Electricity Services ... 243
5.2.4 Waste Management Services (Refuse collections, Waste disposal and Recycling) ... 244
5.2.5 Housing Development ... 244
5.2.6 Roads and storm water ... 245
5.2.7 Town and Spatial Planning ... 245
5.2.8 Local Economic Development (LED) ... 246
5.2.9 Libraries ... 246
5.2.10 Community Development ... 247
5.2.11 Cemeteries ... 247
5.2.12 Traffic Services and Law Enforcement ... 248
5.2.13 Fire Services and Disaster Management ... 248
5.2.14 Holiday Resorts and Campsites ... 249
5.2.15 Sport grounds, Parks and Swimming Pools ... 249
5.2.16 Community Halls and Thusong Centres ... 250
5.2.17 Office of the Municipal Manager ... 250
5.2.18 Human Resource Services ... 251
5.2.19 Information and Communication Technology (ICT) Services ... 251
5.2.20 Legal Services ... 252
5.2.21 Property management ... 252
5.2.22 Financial Services ... 253
5.2.23 Internal Audit ... 253
5.2.24 Administration ... 254
GRANTS ... 254
5.3.1 Grant Performance ... 254
5.3.2 Level of Reliance on Grants and Subsidies ... 255
ASSETMANAGEMENT ... 255
REPAIRSANDMAINTENANCE ... 256
FINANCIALRATIOSBASEDONKEYPERFORMANCEINDICATORS ... 256
5.6.1 IDP Regulation Financial Viability Indicators ... 256
5.6.2 Borrowing Management ... 256
5.6.3 Employee costs ... 257
COMPONENTB:SPENDINGAGAINSTCAPITALBUDGET ... 257
5.7.1 Capital Expenditure ... 257
CAPITALSPENDINGON5LARGESTPROJECTS ... 260
BASICSERVICESANDINFRASTRUCTUREBACKLOGS-OVERVIEW ... 261
INTEGRATEDURBANDEVELOPMENTGRANT(IUDG) ... 261
CASHFLOW ... 261
GROSSOUTSTANDINGDEBTORSPERSERVICE ... 262
DEBTORSAGEANALYSIS ... 263
BORROWINGANDINVESTMENTS ... 263
5.14.1 Actual Borrowings ... 263
5.14.2 Municipal Investments ... 263
CHAPTER 6: AUDITOR GENERAL AUDIT FINDINGS ... 264
INTRODUCTION ... 264
COMPONENTA:AUDITOR-GENERALOPINION2018/19 ... 264
6.2.1 Auditor General Report 2018/19 ... 264
6.2.2 Component B: Auditor-General Opinion 2019/20 ... 265
ANNEXUREA: ANNUALFINANCIALSTATEMENTS2019/20 ... 266
ANNEXUREB: ANNUALPERFORMANCEREPORT2019/20 ... 267
List of tables
TABLE 1:1 MUNICIPAL WARDS... 28TABLE 1:2: STELLENBOSCH MUNICIPALITY:SUMMARISED STATISTICS... 33
TABLE 1:3: AGE COHORTS AND DEPENDENCY RATIO ... 34
TABLE 1:4: EARLY CHILDHOOD DEVELOPMENT – ATTENDANCE LEVELS ... 35
TABLE 1:5: HEALTH CARE FACILITIES ... 38
TABLE 1:6: HIV/AIDSMANAGEMENT ... 39
TABLE 1:7: MATERNAL HEALTH ... 40
TABLE 1:8: MURDER (PER 100000) ... 45
TABLE 1:9: SEXUAL OFFENCES (PER 100000)... 45
TABLE 1:10: DRUG RELATED OFFENCES (PER 100000) ... 45
TABLE 1:11: DRIVING UNDER THE INFLUENCE (PER 100000) ... 46
TABLE 1:12: ROAD USER FATALITIES (ACTUAL CASES) ... 46
TABLE 1:13: RESIDENTIAL BURGLARIES (PER 100000) ... 46
TABLE 1:14: ECONOMIC SECTOR OVERVIEW ... 48
TABLE 1:15: SKILL LEVELS FORMAL EMPLOYMENT ... 48
TABLE 1:16: INFORMAL EMPLOYMENT ... 49
TABLE 1:17: UNEMPLOYMENT RATES ... 49
TABLE 1:18: PERFORMANCE HIGHLIGHTS ... 52
TABLE 1:19: MUNICIPAL CHALLENGES ... 53
TABLE 1:20: BASIC SERVICE DELIVERY HIGHLIGHTS ... 54
TABLE 1:21: BASIC SERVICE DELIVERY CHALLENGES ... 55
TABLE 1:22: 2011HOUSEHOLDS WITH MINIMUM LEVEL OF BASIC SERVICES ... 57
TABLE 1:23: MUNICIPAL VIABILITY HIGHLIGHTS ... 57
TABLE 1:24: FINANCIAL VIABILITY CHALLENGES ... 57
TABLE 1:25: FINANCIAL VIABILITY AND MANAGEMENT (RATIOS) ... 58
TABLE 1:26: FINANCIAL VIABILITY AND MANAGEMENT FINANCIAL OVERVIEW ... 58
TABLE 1:27: OPERATING RATIOS ... 58
TABLE 1:28: TOTAL CAPITAL EXPENDITURE ... 59
TABLE 1:29: MUNICIPAL TRANSFORMATION AND ORGANISATIONAL PERFORMANCE HIGHLIGHTS... 60
TABLE 1:30: MUNICIPAL TRANSFORMATION AND ORGANISATIONAL DEVELOPMENT CHALLENGES ... 61
TABLE 1:31: FINANCIAL COMPETENCY DEVELOPMENT:PROGRESS REPORT ... 61
TABLE 1:32: AUDIT OUTCOMES SOURCE:AUDITOR GENERAL OF SOUTH AFRICA,2019/20 ... 62
TABLE 2:1: NATIONAL KPIS -GOOD GOVERNANCE AND PUBLIC PARTICIPATION PERFORMANCE ... 63
TABLE 2:2: PERFORMANCE HIGHLIGHTS -GOOD GOVERNANCE AND PUBLIC PARTICIPATION ... 63
TABLE 2:3: CHALLENGES -GOOD GOVERNANCE AND PUBLIC PARTICIPATION... 64
TABLE 2:4: COUNCIL FOR THE PERIOD 01JULY 2019 TO 30JUNE 2020 ... 65
TABLE 2:5: COUNCIL MEETINGS FOR THE 2019/20 FINANCIAL YEAR ... 66
TABLE 2:6: EXECUTIVE MAYOR FOR THE PERIOD ... 67
TABLE 2:7: EXECUTIVE MAYORAL COMMITTEE FOR THE 2019/20 FINANCIAL YEAR ... 67
TABLE 2:8: COMMITTEE MEETINGS 2019/20 ... 68
TABLE 2:9: PLANNING AND ECONOMIC DEVELOPMENT COMMITTEE... 68
TABLE 2:10: PLANNING AND ECONOMIC DEVELOPMENT MEETINGS ... 68
TABLE 2:11: INFRASTRUCTURE SERVICES PORTFOLIO COMMITTEE ... 69
TABLE 2:12: INFRASTRUCTURE SERVICES PORTFOLIO COMMITTEE MEETING ... 69
TABLE 2:13: FINANCE PORTFOLIO COMMITTEE ... 69
TABLE 2:14: FINANCE PORTFOLIO COMMITTEE MEETING DATES ... 69
TABLE 2:15: COMMUNITY AND PROTECTION SERVICES PORTFOLIO COMMITTEE ... 69
TABLE 2:16: COMMUNITY AND PROTECTION SERVICES PORTFOLIO COMMITTEE MEETING DATES ... 70
TABLE 2:17: CORPORATE SERVICES PORTFOLIO COMMITTEE ... 70
TABLE 2:18: CORPORATE SERVICES PORTFOLIO COMMITTEE MEETING DATES ... 70
TABLE 2:19: HUMAN SETTLEMENTS PORTFOLIO COMMITTEE... 70
TABLE 2:20: HUMAN SETTLEMENTS PORTFOLIO COMMITTEE MEETINGS ... 70
TABLE 2:21: RURAL MANAGEMENT AND TOURISM PORTFOLIO COMMITTEE ... 71
TABLE 2:22: RURAL MANAGEMENT AND TOURISM PORTFOLIO COMMITTEE MEETING DATES ... 71
TABLE 2:23: YOUTH,SPORT AND CULTURE PORTFOLIO COMMITTEE ... 71
TABLE 2:24: YOUTH,SPORT AND CULTURE PORTFOLIO COMMITTEE MEETING DATES ... 71
TABLE 2:25: PARKS,OPEN SPACES AND ENVIRONMENT PORTFOLIO COMMITTEE ... 71
TABLE 2:26: PARKS OPEN SPACES AND ENVIRONMENT PORTFOLIO COMMITTEE MEETING DATES ... 72
TABLE 2:27: MPACCOMMITTEE ... 72
TABLE 2:28: MPACCOMMITTEE MEETING DATES ... 72
TABLE 2:29: APPEALS COMMITTEE ... 72
TABLE 2:30: APPEALS COMMITTEE MEETING DATES ... 72
TABLE 2:31: LOCAL LABOUR FORUM (LLF) ... 73
TABLE 2:32: LOCAL LABOUR FORUM MEETING DATES ... 73
TABLE 2:33: EMPLOYMENT EQUITY COMMITTEE ... 73
TABLE 2:34: EMPLOYMENT EQUITY COMMITTEE MEETING DATES ... 73
TABLE 2:35: COUNCILLOR DISCIPLINARY COMMITTEE PORTFOLIO COMMITTEE ... 73
TABLE 2:36: COUNCILLOR DISCIPLINARY PORTFOLIO COMMITTEE MEETING DATES ... 74
TABLE 2:37: RULES PORTFOLIO COMMITTEE ... 74
TABLE 2:38: RULES PORTFOLIO COMMITTEE MEETING DATES ... 74
TABLE 2:39: ADMINISTRATIVE GOVERNANCE STRUCTURE ... 74
TABLE 2:40: MUNICIPAL PARTNERSHIPS ... 78
TABLE 2:41: LOCAL LABOUR FORUM ... 79
TABLE 2:42: WARD 1COMMITTEE MEMBERS ... 81
TABLE 2:43: WARD 2COMMITTEE MEMBERS ... 81
TABLE 2:44: WARD 3COMMITTEE MEMBERS ... 82
TABLE 2:45: WARD 4COMMITTEE MEMBERS ... 82
TABLE 2:46: WARD 5COMMITTEE MEMBERS ... 82
TABLE 2:47: WARD 6COMMITTEE MEMBERS ... 83
TABLE 2:48: WARD 7COMMITTEE MEMBERS ... 83
TABLE 2:49: WARD 8COMMITTEE MEMBERS ... 83
TABLE 2:50: WARD 9COMMITTEE MEMBERS ... 84
TABLE 2:51: WARD 10COMMITTEE MEMBERS ... 84
TABLE 2:52: WARD 11COMMITTEE MEMBERS ... 84
TABLE 2:53: WARD 12COMMITTEE MEMBERS ... 85
TABLE 2:54: WARD 13COMMITTEE MEMBERS ... 85
TABLE 2:55: WARD 14COMMITTEE MEMBERS ... 85
TABLE 2:56: WARD 15COMMITTEE MEMBERS ... 86
TABLE 2:57: WARD 16COMMITTEE MEMBERS ... 86
TABLE 2:58: WARD 17COMMITTEE MEMBERS ... 87
TABLE 2:59: WARD 18COMMITTEE MEMBERS ... 87
TABLE 2:60: WARD 19COMMITTEE MEMBERS ... 87
TABLE 2:61: WARD 20COMMITTEE MEMBERS ... 88
TABLE 2:62: WARD 21COMMITTEE MEMBERS ... 88
TABLE 2:63: WARD 22COMMITTEE MEMBERS ... 88
TABLE 2:64: FUNCTIONALITY OF WARD COMMITTEES ... 89
TABLE 2:65: STRATEGIC RISKS IDENTIFIED ... 95
TABLE 2:66: MEMBERS OF THE AUDIT AND PERFORMANCE AUDIT COMMITTEE ... 98
TABLE 2:67: RISK REGISTER AND THREE-YEAR STRATEGIC PLAN ... 99
TABLE 2:68: ANNUAL RISK-BASED AUDIT PLAN ... 99
TABLE 2:69: BID COMMITTEE MEETINGS ... 101
TABLE 2:70: ATTENDANCE OF MEMBERS OF BID SPECIFICATION COMMITTEE ... 101
TABLE 2:71: ATTENDANCE OF MEMBERS OF BID EVALUATION COMMITTEE ... 101
TABLE 2:72: ATTENDANCE OF MEMBERS OF BID ADJUDICATION COMMITTEE ... 101
TABLE 2:73: TEN HIGHEST BIDS AWARDED BY BID ADJUDICATION COMMITTEE ... 101
TABLE 2:74: AWARDS MADE BY THE ACCOUNTING OFFICER ... 102
TABLE 2:75: DEVIATION FROM NORMAL PROCUREMENT PROCESS ... 103
TABLE 2:76: BUDGET RELATED POLICIES REVIEWED ... 104
TABLE 2:77: WEBSITE CHECKLIST ... 105
TABLE 2:78: COMMUNICATION ACTIVITIES ... 107
TABLE 3:1: PERFORMANCE MANAGEMENT SYSTEM CHECKLIST ... 113
TABLE 3:2: PERFORMANCE ASSESSMENT CRITERIA ... 114
TABLE 3:3: OVERALL PERFORMANCE PER SFA-01JULY 2019–30JUNE 2020 ... 115
TABLE 3:4: MUNICIPAL FUNCTIONAL AREAS I.T.O. THE CONSTITUTION ... 116
TABLE 3:5: BASIC SERVICE DELIVERY ... 117
TABLE 3:6: WESTERN CAPE DAMS ... 120
TABLE 3:7: TOTAL USE OF WATER (Mℓ) ... 124
TABLE 3:8: WATER SERVICE DELIVERY LEVELS ... 125
TABLE 3:9: CAPITAL EXPENDITURE AS AT 30JUNE 2019:WATER SERVICES ... 126
TABLE 3:10: TOTAL EMPLOYEES –WATER SERVICES ... 126
TABLE 3:11: SANITATION SERVICE DELIVERY LEVELS ... 127
TABLE 3:12: CAPITAL EXPENDITURE AS AT 30JUNE 2019:SANITATION SERVICES ... 127
TABLE 3:13: MAJOR PROJECTS IMPLEMENTED ... 128
TABLE 3:14: ELECTRICITY NOTIFIED MAXIMUM DEMAND ... 129
TABLE 3:15: CAPITAL EXPENDITURE AS AT 30JUNE:ELECTRICITY SERVICES ... 130
TABLE 3:16: NEW WASTE MANAGEMENT VEHICLES ... 136
TABLE 3:17: LANDFILL STATISTICS FOR INCOMING WASTE IN TONS FOR 2019/20 FINANCIAL YEAR ... 141
TABLE 3:18: REFUSE REMOVAL SERVICE DELIVERY LEVEL STANDARDS ... 147
TABLE 3:19: CAPITAL EXPENDITURE AS AT 30JUNE:WASTE MANAGEMENT SERVICES ... 147
TABLE 3:20: TOTAL EMPLOYEES –WASTE MANAGEMENT ... 148
TABLE 3:21: CONSTRUCTION PROGRESS ... 165
TABLE 3:22: TITLE DEEDS STATUS AS AT 30JUNE 2020 ... 166
TABLE 3:23: DISASTER RELIEF PROVIDED ... 167
TABLE 3:24: TOTAL PROPERTIES REGISTERED AT DEEDS OFFICE (DURING 2019/20) ... 168
TABLE 3:25: CAPITAL EXPENDITURE AS AT 30JUNE: NEW HOUSING ... 168
TABLE 3:26: NEW HOUSING EMPLOYEE TOTALS ... 168
TABLE 3:27: HOUSEHOLDS WITH ACCESS TO BASIC HOUSING ... 169
TABLE 3:28: HOUSING WAITING LIST AS AT 30JUNE ... 169
TABLE 3:29: TRANSFER OF HOUSING STOCK ... 169
TABLE 3:30: EMPLOYEE TOTALS: HOUSING ADMINISTRATION ... 171
TABLE 3:31: EMPLOYEE TOTALS: INFORMAL HUMAN SETTLEMENTS ... 172
TABLE 3:32: SERVICE DATA STATISTICS –PROPERTY MANAGEMENT ... 173
TABLE 3:33: CAPITAL EXPENDITURE AS AT 30JUNE: PROPERTY MANAGEMENT ... 173
TABLE 3:34: EMPLOYEE TOTALS: PROPERTY MANAGEMENT ... 173
TABLE 3:35: ACCESS TO FREE BASIC SERVICES... 174
TABLE 3:36: FREE BASIC ELECTRICITY SERVICES TO INDIGENT HOUSEHOLDS ... 175
TABLE 3:37: FREE BASIC WATER SERVICES TO INDIGENT HOUSEHOLDS ... 175
TABLE 3:38: FREE BASIC SANITATION SERVICES TO INDIGENT HOUSEHOLDS ... 175
TABLE 3:39: FREE BASIC REFUSE REMOVAL SERVICES TO INDIGENT HOUSEHOLDS ... 176
TABLE 3:40: TARRED (ASPHALTED)ROADS ... 179
TABLE 3:41: GRAVELLED ROADS ... 179
TABLE 3:42: CAPITAL EXPENDITURE AS AT 30JUNE:ROADS AND STORM WATER ... 179
TABLE 3:43: STORM WATER INFRASTRUCTURE ... 180
TABLE 3:44: TOTAL EMPLOYEES –ROADS AND STORM WATER ... 180
TABLE 3:45: WAYLEAVE APPLICATIONS ... 182
TABLE 3:46: LAND-USE APPLICATIONS... 183
TABLE 3:47: PLANNING AND DEVELOPMENT... 190
TABLE 3:48: TOTAL EMPLOYEES –PLANNING ... 190
TABLE 3:49: ACHIEVEMENTS WITHIN LOCAL ECONOMIC DEVELOPMENT ... 191
TABLE 3:50: CHALLENGES WITHIN LOCAL ECONOMIC DEVELOPMENT ... 191
TABLE 3:51: JOB CREATION THROUGH EPWP*PROJECTS ... 192
TABLE 3:52: TOTAL EMPLOYEES –LED ... 193
TABLE 3:53: CAPITAL EXPENDITURE AS AT 30JUNE: LOCAL ECONOMIC DEVELOPMENT AND TOURISM ... 194
TABLE 3:54: SERVICE STATISTICS:LIBRARIES ... 196
TABLE 3:55: LIBRARIES PARTNERSHIPS... 197
TABLE 3:56: CAPITAL EXPENDITURE AS AT 30JUNE: LIBRARIES ... 199
TABLE 3:57: TOTAL EMPLOYEES-LIBRARIES ... 200
TABLE 3:58: CEMETERIES SERVICE STATISTICS ... 200
TABLE 3:59: CEMETERIES SERVICE –INCOME ... 201
TABLE 3:60: CAPITAL EXPENDITURE AS AT 30JUNE:CEMETERIES ... 201
TABLE 3:61: TOTAL EMPLOYEES –CEMETERIES ... 201
TABLE 3:62: COMMUNITY DEVELOPMENT ... 202
TABLE 3:63: NUMBER GRANT IN AID APPLICATIONS RECOMMENDED AND APPROVED ... 205
TABLE 3:64: AIR QUALITY COMPLAINTS 2018 ... 207
TABLE 3:65: AIR QUALITY COMPLAINTS 2019 ... 207
TABLE 3:66: VISITORS STATISTICS –ENVIRONMENTAL IMPLEMENTATION ... 207
TABLE 3:67: EPWPSTATISTICS –ENVIRONMENTAL MANAGEMENT ... 208
TABLE 3:68: MANAGEMENT OF TREES IN WC024–URBAN FORESTRY ... 208
TABLE 3:69: LAW ENFORCEMENT INCIDENTS RESPONDED TO ... 210
TABLE 3:70: CAPITAL EXPENDITURE AS AT 30JUNE:LAW ENFORCEMENT ... 210
TABLE 3:71: SERVICE DATA FOR TRAFFIC SERVICES ... 212
TABLE 3:72: ADDITIONAL SERVICE DATA OF TRAFFIC SERVICES ... 212
TABLE 3:73: CAPITAL EXPENDITURE AS AT 30JUNE:TRAFFIC SERVICES ... 213
TABLE 3:74: TOTAL EMPLOYEES –TRAFFIC AND LAW ENFORCEMENT ... 214
TABLE 3:75: SERVICE DATA FOR FIRE AND DISASTER MANAGEMENT ... 215
TABLE 3:76: CAPITAL EXPENDITURE AS AT 30JUNE: FIRE AND DISASTER MANAGEMENT ... 215
TABLE 3:77: TOTAL EMPLOYEES –FIRE SERVICES ... 216
TABLE 3:78: SERVICE STATISTICS –HOLIDAY RESORTS AND CAMPSITES ... 217
TABLE 3:79: SERVICE STATISTICS SPORT GROUNDS AND SWIMMING POOL ... 217
TABLE 3:80: CAPITAL EXPENDITURE AS AT 30JUNE:SPORT GROUNDS AND SWIMMING POOLS ... 218
TABLE 3:81: TOTAL EMPLOYEES –SPORT GROUNDS AND SWIMMING POOLS ... 218
TABLE 3:82: TOTAL FUNCTIONS:COMMUNITY HALLS AND FACILITIES ... 218
TABLE 3:83: TOTAL REVENUE /INCOME:COMMUNITY HALLS AND FACILITIES ... 219
TABLE 3:84: TOTAL EMPLOYEES –COMMUNITY HALLS AND FACILITIES ... 219
TABLE 3:85: SERVICE STATISTICS FOR FINANCIAL SERVICES ... 220
TABLE 3:86: TOTAL EMPLOYEES –FINANCE ... 220
TABLE 3:87: TOTAL EMPLOYEES –HR ... 223
TABLE 3:88: SERVICE STATISTICS –ICT ... 224
TABLE 3:89: CAPITAL EXPENDITURE AS AT 30JUNE 2019: ICTSERVICES ... 225
TABLE 3:90: TOTAL EMPLOYEES –ICT... 225
TABLE 3:91: TOTAL EMPLOYEES –LEGAL SERVICES ... 226
TABLE 3:92: STATISTICAL REPORT CASE LOAD ... 227
TABLE 3:93: FINANCIAL REPORT OF THE MUNICIPAL COURT ... 227
TABLE 3:94: TOTAL EMPLOYEES –MUNICIPAL COURT ... 228
TABLE 4:1: NATIONAL KPIS –MUNICIPAL TRANSFORMATION AND ORGANISATIONAL DEVELOPMENT ... 229
TABLE 4:2: EETARGETS/ACTUAL BY RACIAL CLASSIFICATION ... 230
TABLE 4:3: TARGETS/ACTUAL BY GENDER CLASSIFICATION ... 230
TABLE 4:4: OCCUPATIONAL CATEGORIES –RACE ... 230
TABLE 4:5: DIRECTORATES BY RACE ... 231
TABLE 4:6: VACANCY RATE PER POST AND FUNCTIONAL LEVEL ... 231
TABLE 4:7: TURN-OVER RATE ... 232
TABLE 4:8: INJURIES AS AT 30JUNE ... 232
TABLE 4:9: SICK LEAVE AS AT 30JUNE ... 233
TABLE 4:10: APPROVED POLICIES ... 233
TABLE 4:11: POLICIES STILL TO BE DEVELOPED ... 234
TABLE 4:12: SKILLS MATRIX ... 235
TABLE 4:13: BUDGET ALLOCATED AND SPENT FOR SKILLS DEVELOPMENT ... 236
TABLE 4:14: PERSONNEL EXPENDITURE AS % OF TOTAL OPERATING EXPENDITURE ... 236
TABLE 4:15: COUNCILLOR AND STAFF BENEFITS ... 237
TABLE 5:1: FINANCIAL PERFORMANCE ... 238
TABLE 5:2: PERFORMANCE AGAINST BUDGETS ... 240
TABLE 5:3: REVENUE COLLECTION PERFORMANCE BY VOTE ... 240
TABLE 5:4: REVENUE COLLECTION BY SOURCE ... 240
TABLE 5:5: OPERATIONAL SERVICES PERFORMANCE:EXPENDITURE ... 241
TABLE 5:6: FINANCIAL PERFORMANCE:WATER SERVICES ... 242
TABLE 5:7: FINANCIAL PERFORMANCE:SANITATION SERVICES ... 243
TABLE 5:8: FINANCIAL PERFORMANCE:ELECTRICITY SERVICES ... 243
TABLE 5:9: FINANCIAL PERFORMANCE:WASTE MANAGEMENT SERVICES (REFUSE COLLECTIONS,WASTE DISPOSAL, AND RECYCLING) ... 244
TABLE 5:10: FINANCIAL PERFORMANCE:HOUSING PERSONNEL EXPENDITURE ... 244
TABLE 5:11: FINANCIAL PERFORMANCE:ROADS AND STORM WATER ... 245
TABLE 5:12: FINANCIAL PERFORMANCE:TOWN PLANNING AND SPATIAL PLANNING ... 245
TABLE 5:13: FINANCIAL PERFORMANCE:LED ... 246
TABLE 5:14: FINANCIAL PERFORMANCE:LIBRARIES ... 246
TABLE 5:15: FINANCIAL PERFORMANCE:COMMUNITY DEVELOPMENT ... 247
TABLE 5:16: FINANCIAL PERFORMANCE:CEMETERIES... 247
TABLE 5:17: FINANCIAL PERFORMANCE:TRAFFIC SERVICES ... 248
TABLE 5:18: FINANCIAL PERFORMANCE:FIRE SERVICES AND DISASTER MANAGEMENT PERSONNEL EXPENDITURE ... 248
TABLE 5:19: FINANCIAL PERFORMANCE:HOLIDAY RESORTS AND CAMPSITES ... 249
TABLE 5:20: FINANCIAL PERFORMANCE:SPORT GROUNDS,PARKS AND SWIMMING POOLS ... 249
TABLE 5:21: FINANCIAL PERFORMANCE:COMMUNITY HALLS AND THUSONG CENTRES ... 250
TABLE 5:22: FINANCIAL PERFORMANCE:OFFICE OF THE MUNICIPAL MANAGER ... 250
TABLE 5:23: FINANCIAL PERFORMANCE:HUMAN RESOURCE SERVICES ... 251
TABLE 5:24: FINANCIAL PERFORMANCE:INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)SERVICES ... 251
TABLE 5:25: FINANCIAL PERFORMANCE:LEGAL SERVICES ... 252
TABLE 5:26: FINANCIAL PERFORMANCE:PROPERTY AND CONTRACT MANAGEMENT ... 252
TABLE 5:27: FINANCIAL PERFORMANCE:FINANCIAL SERVICES ... 253
TABLE 5:28: FINANCIAL PERFORMANCE:FINANCIAL SERVICES ... 253
TABLE 5:29: FINANCIAL PERFORMANCE:ADMINISTRATION ... 254
TABLE 5:30: GRANT PERFORMANCE ... 254
TABLE 5:31: RELIANCE ON GRANTS ... 255
TABLE 5:32: REPAIRS AND MAINTENANCE EXPENDITURE ... 256
TABLE 5:33: LIQUIDITY RATIO ... 256
TABLE 5:34: IDPREGULATION FINANCIAL VIABILITY OF INDICATORS ... 256
TABLE 5:35: BORROWING MANAGEMENT ... 256
TABLE 5:36: EMPLOYEE COSTS ... 257
TABLE 5:37: CAPITAL
