Chapter 4 Service Delive
Service
Delivery
Electricity
Overview
Kannaland has the following types of electrical supply Kannaland Municipality retails Eskom electricity to two
services:
towns, being Ladismith and Calitzdorp. The rural areas, Zoar and Vanwyksdorp are supplied directly by Eskom.
Calitzdorp
?Overhead connection with prepayment meter or Electricity is readily available to Ladismith and Calitzdorp
credit meters inhabitants. The first 50 units are provided free in the
?Underground cables with credit meters to urban areas, while Eskom is paid a free basic services
businesses and manufacturers subsidy to provide a similar quantum in the rural areas.
?Underground connection with prepayment meters Provision of Electrical Services
Ladismith The Electrical Engineering Section delivers an electrical
?Overhead connection with credit or pre-payment service to 2,758 households and 336 businesses.
meters
?Underground connection with credit meters Electrical Engineering's main functions are the
?Underground connection with prepayment meters maintenance of its reticulation networks, consisting of
?Overhead connection with credit or pre-payment 400V Low voltage and 11kV high voltage networks and
meters providing end users with safe, cost effective electricity.
?Underground cables with credit meters to businesses and manufacturers.
The Kannaland's electricity consumers are mainly categorised as follows:
Challenges
?Households 3,625 (Excluding Eskom)
?Business 203
The age of the electrical equipment, lack of maintenance
?Large consumers 15
and lack of funding has caused response to callouts and
?Agriculture 17
electrical repaire takes too long and should be reduced to
?Educational 8
industry norms. Maintenance and new installation stock
?Hospitals 1
should increase to accommodate these demands.
?Municipal 29
Service Delivery
(background on services provided by the Municipality)
C h a p te r 4 : S e rv ic e D e li v e ry
MUNICIPAL SERVICE DELIVERY
Services
A Basic Service is a service which gives access to clean drinking water in conjunction with effective sanitation and refuse removal. Access roads to the dwellings must be able to carry the traffic necessary to ensure that these services are properly provided. Storm water drainage must cope with the actual and potential storm water runoff from areas upstream and from within the town, discharging into natural watercourses. Electricity should be provided through an economical distribution system able to meet the expected demand at acceptable levels of safety and reliability, while maintaining voltage within statutory limits.
The following key trading services are rendered by the Municipality.
C h a p te r 4 : S e rv ic
Water
Overview
A basic water supply comprises of the following:
Kannaland Municipality is the designated Water
?The provision of appropriate education in respect of Services Authority in it's demarcated municipal area. The
effective water use;
Water Services Act, (No. 108 of 1997) sets out the duties
?A minimum quantity of potable water of 25 litres per for those responsible for providing water services. The
person per day;
Act requires the Water Services Authority to take
?At a minimum flow rate of 10 litres per minute;
responsible measures to realise the constitutional right
?Not further than 200 metres from a household; and of access to a basic water supply and sanitation.
?Not more than 7 days interrupted supply to any consumer per year.
Provision of water
Projected Water Demand based on Population Estimates ( DWAF, 1999)
Year Million m /a3
2000 0.42
2005 0.46
2010 0.51
2015 0.57
2020 0.62
2030 0.76
Average Annual Consumption Town
Million m /a3
Ladismith 0.9
Zoar 0.56
Calitzdorp 0.32
Vanwyksdorp 0.12
Total 1.9
Average Annual Water Supply Capability Town
Million m /a3
Ladismith 0.959
Zoar 0.573
Calitzdorp 0.383
Vanwyksdorp 0.151
Total 2.066
Service Reservoirs as Follows:
Town kL
Ladismith 12,500
Zoar 2,250
Calitzdorp 250
Vanwyksdorp 1,415
Total 17,499
Almost 58% of the population of Kannaland has water in Kannaland distributes treated water to 7,393 their dwellings whilst 31.8% have water on their plots. consumers, of which 6,757 or 91% receives the first The rest collect water from taps within 200m of their 6,000 litres used per household per month are free of dwellings, or by the use of boreholes, springs, rainwater charge.
tanks and other alternatives.
C h a p te r 4 : S e rv ic e D e li v e ry
Service Delivery
(background on services provided by the Municipality)
Challenges
Actual demand for water is much higher than the 1999 Overview
census projections. Ladismith needs increased water Kannaland Municipality is a Water Services Authority storage capacity. An investigation is under way with the and hence is obliged to deliver sanitation services.
intention of prioritising this project at the earliest
opportunity. Construction on the second phase of the Some 70% of domestic supply of water returns to the water treatment plant at Ladismith will start shortly. sewage system from toilets, bathroom, kitchen and laundry waste. Growing use of domestic appliances, Vanwyksdorp has no water treatment works. A such as washing machines and dishwashers, is one consulting engineer is currently tasked with reason why domestic per capita consumption is investigations to submit a comprehensive plan to increasing by ±1.0% per year. Population growth and address the local water needs. demand for housing are contributing factors which put a
further burden on sanitation service delivery.
The water treatment plant is operational but further
improvements should be investigated to ensure All buckets in Zoar has been eradicated. The latter will continuous water delivery to Zoar. significantly enhance the quality of life of the people concerned. Introducing a water borne sewage system The existing water infrastructure of Kannaland is old and will protect the aquifers from pollution, and borehole upgrading is essential to ensure minimal water losses. water will be of a higher quality.
Rust has built up to the extent that blockages occur,
asbestos pipes are weakened and breakages occur Kannaland has three treatment plants, consisting of daily. The network design is no longer adequate due to oxidation pond systems in Calitzdorp and Zoar, and a the expansion of the municipal area over the past few combination biological and oxidation pond system in years. Replacement of conventional water meters with Ladismith. Kannaland renders services to 4,021 sewage
pre-paid meters is in progress. points.
Water sources are limited in the Kannaland area. It is Provision of sanitation services
imperative that proper planning and management of The sewage purification plant in Ladismith is in sub-par water resources is ensured at all times. Various water condition due to the lack of qualified operations and management groups in the area assist in this process. maintenance personnel. Only ad hoc maintenance has been executed on the plant. The current effluent flow to the river is at variance with the prescribed standard.
The system at Calitzdorp is functioning adequately.
Qualified personnel are lacking hence the grids at the primary pump station and the oxidation ponds are not adequately cleared.
There are dwellings in Vanwyksdorp with internal pit latrines which are unacceptable and should be addressed swiftly. The rest of the dwellings make use of septic tank systems, which in turn pollute the aquifers in the area.
Sanitation
C h a p te r 4 : S e rv ic
OPERATING BUDGET (REVENUES AND EXPENDITURE)
2008/2009 627,520 417,320 230,260 235,080
0 1 510 180 (3,825,800) (1,753,020) 907,830 (4,670,990) (3,160,810) (R) 2007/2008
438,050 111,270 300,330 362,470 1,573,120 2,785,240 (3,358,100)
(420,050) 0 (3,778,150)
(992,910) (R) Expenditure/Income Item
Salaries and Allowances General Expenses Repairs and Maintenance Finance Cost
Contribution to Provisions Total Expenditure Sewerage Fees Equitable Share Grant Minus : Free Basic Services Total Income
Net (Surplus)/Deficit
2006/2007 385,940 76,880 212,300 342,820 536,380 1,554,320 (3,276,240)
0 0 (3,276,240) (1,721,920) (R)
Financial Year
2006/2007 2007/2008 2008/2009
Housing
% 0 42.4
Water
% 0 0.8
Sanitation
% 96 112.6
Refuse Removal
% 96 2.8
Electricity
% 11 13.0
Streets &
Storm Water
% 131
3.4
Community facilities
% 0 2.7
Challenges
?Ladismith Waste Water Treatment Works: The ?Roads: Some roads, such as those in Nissenville, current works is old and is being operated over its Bergsig and Zoar are in very poor condition, whilst original design capacity. A new works is thus van Wyksdorp does not have any tar roads and dust needed, but this will unfortunately be very expensive is a problem.
and funding is problematic.
?Water: Kannakland is a water scarce area and water
?Solid Waste Removal: The Calitzdorp and van a scarce resource. A number of our water Wyksdorp sites are unlicensed and must be closed. reticulation systems are in poor condition and water This will require the extension of the Ladismith and losses are as a consequence unacceptably high.
Zoar sites and the transport of the Calitzdorp and van Wyksdorp waste to them.
Sanitation (Waste Water Management)
C h a p te r 4 : S e rv ic e D e li v e ry
Service Delivery
(background on services provided by the Municipality)
Solid Waste Disposal Overview
The South African Constitution (Act No. 108 of 1996) is upheld. In addition to the Constitution, a number of the supreme law of the country. The Constitution states Government statutes are relevant to waste management that the people of South Africa have the right to an at Local Government level. Hence, the responsibility for environment that is not detrimental to human health and refuse removal, refuse dumps, and solid waste disposal imposes a duty on the state to promulgate legislation and has been assigned to Local Government.
to implement policies to ensure that this right is
Settlements are divided into the following categories:
Settlement type Urban
Dense Settlements Villages
Scattered Settlements Farmland
Short description Formal TLC's
Dense, Unproclaimed settlements. Formal and Informal Less dense, Informal Unproclaimed Settlement.
Low-density, Scattered Informal Settlement Farmland and Privately held land.
Service categories been divided into the following:
Service category
Refuse collection and removal
Street cleaning Dumping Site
Service aspects considered
Waste generation, collection system, collection equipment personnel, medical and hazardous waste. Mining industry obvious needs.
Regularity of service, equipment, personnel, obvious need
Waste generation, collection and transportation, person Equipment, landfill operation, garden refuse sites, obvious needs.
Kannaland's licensed waste disposal site is situated at Ladismith while Calitzdorp, Vanwyksdorp and Zoar have temporary or transit sites. Waste is to be transported from the storage sites to the Ladismith landfill site. The implementation of a regional landfill site system is still in the planning stages, but should ultimately assist Kannaland with waste management needs.
Provision of Solid Waste Disposal Services
Accurate records of waste collection and disposal are not kept at any disposal sites. Estimated waste generation quantities are:
Town
Ladismith Calitzdorp Zoar
Estimated population (2008)
9,451 8,157 7,768
Total estimated waste generation in t/day business
domestic (Kg/p/day) 11.3
6.1 5.8
Total estimated waste generation/p/p/d
(Kg/p/day) 1.2 0.75 0.75
C h a p te r 4 : S e rv ic
Waste collection services:
Area
Calitzdorp Ladismith Vanwyksdorp Zoar
Number domestic service points
1360 2600 350 1370
Number commercial service points
17 28 3 7
Number stands not serviced
None None None None
Type of service/
frequency Weekly Weekly Once every two weeks
Weekly
Receptacles
Plastic Bags Plastic Bags Plastic Bags Plastic Bags
Solid Waste Disposal (Refuse Removal)
OPERATING BUDGET (REVENUES AND EXPENDITURE)
2008/2009 1,209,090
367,790 181,200
0 332,000 2,090,080 (3,413,630) (1,455,840) 981,420 (3,888,050) (1,797,970) (R) 2007/2008
1,120,700 343,310 109,000
0 326,110 1,899,120 (2,916,870)
0 0 (2,916,870) (1,017,750) (R) Expenditure/Income Item
Salaries and Allowances General Expenses Repairs and Maintenance Finance Cost
Contribution to Provisions Total Expenditure Refuse Removal Income Equitable Share Grant Minus : Free Basic Services Total Income
Net (Surplus)/Deficit
2006/2007 808,570 183,080 93,350
0 210,200 1,295,200 (2,746,540)
0 0 (2,746,540) (1,451,340) (R)
Challenges
Personnel need to be placed at the refuse sites to control requires urgent attention to normalise waste access and monitor payment for the disposal of garden management in the area or find alternatives as part of the refuse and building rubble. The licensing of all refuse regional waste management strategy.
sites in the municipal area is prescribed by law and
The Municipality does not render garden refuse and Kannaland provides waste removal services to 5,748 building rubble removal services. The public is collection points but does not employ any waste responsible for the disposal of own garden refuse and minimisation strategies.
building rubble.
A tractor and trailer have been used for waste collection Illegal dumping does occur, but is not a major concern to purposes. The equipment is not sufficient to operate the the Municipality. landfill sites properly. Due to the lack in resources, waste covering is irregular and windblown litter is a major concern.
C h a p te r 4 : S e rv ic e D e li v e ry
Service Delivery
(background on services provided by the Municipality)
Roads and Storm Water Drainage
Public transport operations in the municipal area:?Taxi Ranks: One formal rank located in Ladismith Overview
?Number of trips per day: 11
Roads are a major contributor to the economic activity
?Number of operators: 12
and development in an area. Road surface quality has a
?Number of unique vehicles surveyed: 18 major impact on economic growth, tourism opportunities
?Number of passengers a day: 155 and damage to deciduous fruit exports from the area.
?Number of routes: 7
Local infrastructure is deteriorating and there are significant maintenance backlogs. Rural transport
Route descriptions linkages have been identified as one of the major
Kannaland's specified routes start and end at the problem areas in this region.
Ladismith taxi rank:
?Route 694 The regional Integrated Transport Plan is to be compiled
Zoar – Ladismith 40km
by Eden District Municipality (EDM) in its capacity as
?Route 729 planning authority.
Ladismith - Algerynskraal 40km
?Route 730 Kannaland's primary public transport corridor is the R62,
Ladismith - Van Zylsdamme 60km
connecting Ladismith, Zoar and Calitzdorp. Further to
?Route 731 the west, the R62 connects Ladismith to Barrydale and
Assegaaibos - Ladismith 90km
the Breede River Valley. The R323 connects Ladismith to
?Route 740 Riversdale to the south. The R327 is a gravel road
Karoolands (Zoar) - Ladismith 40km connection to Vanwyksdorp.
?Route 746
Bruintjieshoogte - Ladismith 60km Provision of Transport, Roads and Storm Water
?Route 747 Services
Van Zylsdamme - Ladismith 60km
?Of a total of 89,9km roads, 47,38km is surfaced and 42,6km is unsurfaced.
All of these routes can be described as rural, as they link
?The replacement value of the roads network in
Ladismith to the surrounding hamlets, villages and Kannaland amounts to approximately R30m.
farms. None of the routes terminate outside the
?Approximately 5.9% or 2,72km of the road network
municipal area.
is in a poor or very poor condition.
There is no public transport service in the municipal area From the above it appears that Kannaland's roads
other than those provided by minibus-taxis. No parallel network is in relatively good condition. Current budget
and competing services therefore occur in the constraints will impact negatively on our ability to
Kannaland area. The average waiting time for maintain the roads network in an acceptable condition.
passengers is generally quite long, due to the rural nature of the services and the fact that the vehicles Patching of surfaced roads could not prevent rain storms
usually only depart when full. Ladismith operators have from forming new holes, an indication of the deteriorated
contracts with the Department of Education to transport condition of these roads. Gravel on unsurfaced roads
learners to and from schools in the rural areas.
was washed away in recent floods. A survey of gravel roads indicates a total volume of 25,830m gravel needs 3
Challenges to be replaced. The storm water drainage systems must
The main objective is to improve services, to upgrade be upgraded and properly maintained to prevent gravel
roads and storm water drainage in the area, and to have surface erosion.
taxis running between towns on a regular basis.
C h a p te r 4 : S e rv ic
Pedestrians have little regard for moving traffic because Details of backlogs of the specific areas:
of poor pavement conditions. Repairing and proper ?Ladismith 789 maintenance of pavements and pedestrian walkways ?Calitzdorp 735 will minimise the danger of road traffic disasters. ?Zoar 271
?Vanwyksdorp 161
Provision of basic services The amount needed to address backlogs:
?Ladismith R29 mil Number of households that do not have access to basic ?Calitzdorp R27 mil
infrastructure services ?Zoar R10 mil
?Vanwyksdorp R6 mil
Name of area:
?Ladismith Timing when backlog will be addressed:
?Vanwyksdorp ?330 Calitzdorp Farmhouses (2009/2010)
?Zoar ?271 Zoar Houses (2010/2011)
?Calitzdorp ?360 Calitzdorp Houses (2009/2010)
?789 Ladismith Houses (2011/2012)
?161 Vanwyksdorp Houses (2011/2012)
Number of households that gained access to different municipal services during the past two municipal financial years:
Type of service Housing Water
Sanitation (upgrading from bucket) Refuse removal
Electricity
2005/06 2,770 5,706 4,677 3,711 4,929
2006/07 3,153 6,089 5,429 4,094 5,292
2007/2008 368 1,180 1,027 368 422
Challenges with regards to service delivery and addressing of the backlogs as well as possible solutions for the municipality should be included in this section.
Percentage (%) of capital budget spent on each service.
Financial Year
2006/2007 2007/2008
Housing
% 0 42.4
Water
% 0 0.8
Sanitation
% 96 112.6
Refuse Removal
% 96 2.8
Electricity
% 11 13.0
Streets &
Storm Water
% 131
3.4
Community facilities
% 0 2.7
C h a p te r 4 : S e rv ic e D e li v e ry
Percentage (%) of Capital Budget spentFinancial year 2008/2009 2008/2009
% of Capital budget spent
48%
Reasons for under spending
Improved performance backed by DBSA Development Fund 'Siyenza Manje' Capacity Builing Task Force
Improved performance backed by DBSA Development Fund and additional money received from MIG
Municipal Infrastructure Grant (MIG):
MIG Financial Year 2006/2007 2007/2008 2008/2009
Available Funding (R) 3,818,000 14,261,000
4,298,000
Amount Spent 3,282,000 14,261,000
4,298,000
(R) % Spent
86 100 100
The MIG under spending in the 2009/2010 financial year is for the completion of the Bergsig roads projects and MIG flood damage
Provision of free basic services (District municipalities should provide the information for the DMA's)
Spending priorities Year
2005/2006 2006/2007 2007/2008 2008/2009
Budget 35,357,000 52,227,000 52,933,700 62,796,100
(R) Actual
40,059,000 67,765,000 51,305,500 55,044,700
(R) % of budget allocated 113.3 129.7 96.9 87.7
