Management of the Department of Public Works (Central Office), who gave me the opportunity to carry out this study. Most of the challenges of SCM were mainly related to the lack of integration of organizational theory principles with SCM strategies to increase efficiency. Finally, the study proposes the integration of the principles of organizational theory (POSDCORB) with public sector strategies to increase the efficiency of the SCM system.
- Introduction
- Background of the study
- Research problem
- Research questions
- Research objectives
- Significance of study
- Rationale for study
- Research Methodology
- Target population
- Sampling strategy
- Data quality control
- Data analysis
- Ethical consideration
- Limitation of the study
- Composition of the study
- Conclusion
Based on the SA government's perspective, there is a link between policy development, how they are implemented and service delivery. For the purpose of this study, the researcher used qualitative research methodology and a case study research strategy of DPW-PMB research as the study site. The researcher ensured that the privacy and confidentiality of the study participants was respected by not revealing their names.
- Introduction
- Theoretical framework
- The Classic Organisational Theory
- Customer Relationship Management Theory (CRM)
- Resource Dependency Theory (RDT)
- Corporate Social Responsibility (CSR)
- Management Theory
- Supply Chain Management (SCM)
- Definition
- The context of public sector SCM in South Africa
- Components of SCM
- Demand management
- Acquisition management
- Logistics management
- Disposal management
- Risk management
- Supply Chain performance
- Legal framework applicable to SCM
- The Constitution of the Republic of South Africa
- The Public Finance Management Act (PFMA)
- The Municipal Finance Management Act (MFMA)
- The Preferential Procurement Policy Framework Act (PPPFA)
- The broad-based black economic empowerment (BBBEE)
- The anti-corruption measures and practices
- The role of SCM policies
- Actors in SCM for the South African public sector
- National Treasury
- Provincial Treasury
- Accounting Officer (AO) /Chief Executive Officers (CEO)
- Chief Financial Officer (CFO)/SCM units
- The significance of efficient SCM in the public sector
- Benefits of efficient SCM in the public sector
- Improved allocation of risk
- Promotion of transparency
- Enhancement of innovation
- Improvement in defining the requirements
- Thorough risk identification
- Improved quality
- SCM challenges in South Africa
- Future prospects of SCM system in the public sector
- Conclusion
The limitations of the study dictate that the researcher understands that no research project is precisely preconceived. The limitations of the study would state that the investigator understands that no study project is precisely intentional. The research approach and research design used in the study, including sampling strategy and ethical considerations, were also discussed in detail.
Introduction
It does this by, first, offering the research paradigm/worldview and research design used in the study to develop relevant research questions to be answered through obtaining facts about reality. It describes the research strategy and the data collection methods and thereby clarifies the motive for choosing the relevant strategy, i.e. it goes on to explain the way in which data collection methods and data analysis were administered for the study of SCM in DPW-.
It concludes by presenting the necessity of maintaining ethical considerations and the breakdown of the research framework.
RESEARCH DESIGN AND APPROACH
- Research design
- Research approach
- Study site
- Population
- Sampling
- Sample size
- Sampling strategy
- Data collection methods
- Interview schedule (Semi-structured)
- Observation method
- Document Review
- Data Quality Control
- Data analysis
- Ethical consideration
The researcher prepared an interview schedule and conducted a total of sixteen (16) interviews, eight (8) with junior staff members selected for their involvement in the day-to-day operation of SCM at DPW-PMB, and eight (8) with senior staff participants at DPW- PMB. Finally, the researcher is also employed in the SCM unit of DPW-PMB, which gave an. For the purpose of this study, the researcher also used secondary sources to intensify the investigative process.
The raw data were also reviewed by the researcher to ensure that the applicable themes were a true reflection of the participant's view and opinion about the study. The process of writing the report began immediately after determining the final themes and sub-themes of the study. A thorough assessment of the usefulness and importance of the data presented in the form of themes and sub-themes has been carried out by the researcher in this regard.
The researcher analyzed and presented the data in the form of categorized themes and sub-themes. The researcher conducted the interviews and discussed the data with the participants during the interview. The researcher used his mental intellectual to identify the main themes, sub-themes and patterns of study on SCM in DPW-PMB: challenges and prospects that were outlined using such themes and sub-themes.
The researcher also used an audio recorder to record the conduct of the interview sessions.
Conclusion
Introduction
Participant’s demographic information
- Gender of participants
- Participant’s age
- Participant’s level of education
- Occupation of participants
- Participant’s years of service
CENTRAL THEMES OF THE STUDY
PRESENTATION OF INTERVIEW RESPONSES
- Theme 1: Plans and processes in place for efficient execution of SCM
- Sub-theme 1: Significance of planning in SCM in the DPW-PMB
- Sub-theme 2: Plans in place to enable efficient execution of SCM in the DPW-PMB
- Sub-theme 3: Role of SCM policies and procedures in the DPW-PMB
- Theme 2: The role of co-ordinating, reporting and budgeting
- Sub-theme 1: Importance of coordinating in improving performance of SCM
- Sub-theme 2: Effectiveness of SCM reporting structures to achieve strategic objectives
- Sub-theme 3: Role of budgeting in promoting cost-efficiency of SCM
- Theme 3: The significance of organizing, staffing, and directing
- Sub-theme 1: Significance of organising in enhancing effectiveness of SCM
- Sub-theme 2: Significance of directing in attaining goals of SCM
- Sub-theme 3: Initiatives in place for increasing the level of understanding of SCM
- Sub-theme 4: Factors impeding efficient execution of SCM
Findings from the observation method of SCM process
Conclusion
Introduction
The previous chapter presented the fieldwork results of the study, including analysis and interpretation of data. As a result, the main objective of this chapter is to present the findings, conclusions and recommendations of the study on SCM in DPW-PMB: challenges and prospects as illustrated in Chapter 1.
Study findings and recommendations
- Theme 1: Plans and processes in place for efficient execution of SCM
- The significance of planning in SCM
- Plans and processes in place to enable efficient execution of SCM
- The role of SCM policies and procedures
- Theme 2: The role of co-ordinating, reporting and budgeting
- Sub-theme 1. The importance of coordinating in improving performance of SCM
- Sub-theme 2. The effectiveness of SCM reporting structures
- Sub-theme 3. The role of budgeting in promoting cost-efficiency of SCM
- Theme 3: The significance of organizing, staffing, and directing
- The significance of directing in attaining goals of SCM
- The benefits of organising in enhancing effectiveness of SCM
- Initiatives in place for increasing the level of understanding of SCM by staff
- Factors impeding efficient execution of SCM
Problems related to the shallow role of SCM policies and procedures in the DPW is that they are not clear and simple to understand. Non-compliance with VKB policies and procedures stems from the lack of ability of VKB officials to apply them in practice. The lack of compliance with ECM policies and procedures in place for implementation of ECM in DPW.
The implementation of SCM policies and the provision of services are essential for DPW to achieve value for money. The effectiveness of SCM reporting structures in achieving strategic objectives in the DPW-PMB The objectives in the DPW-PMB. The role of budgeting in promoting the cost effectiveness of SCM in DPW-PMB DPW-PMB.
Problems related to effective implementation of SCM are also associated with the lack of understanding of the role of budgeting in achieving the objectives of SCM by junior staff. The study revealed that senior employees were most advantageous in terms of their understanding of the role of instruction in achieving the goals of SCM. The study revealed that problems related to effective implementation of SCM are also associated with the lack of understanding of the importance of managing to achieve the goals of SCM.
Factors impeding the effective implementation of SCM in DPW-PMB are common challenges for other public sector institutions in South Africa.
The link between theoretical and empirical findings
Another challenge that hinders effective execution of SCM has been the delays in finalizing the IPIPs by client departments that ignore planning and coordination. The establishment of the KZN tribunal to hear appeals encourages tenderers to file frivolous appeals and then withdraw them, causing insurmountable delays as a major challenge. RDT application in supply management of the organization facilitates the selection of dominant or weak service providers that are beneficial to the organization buying organization.
The use of RDT in the decision-making phase of supply management facilitates the establishment of a relationship between other organizations through the use of contracts. CRM can also be used in SCM, as it encourages the involvement of employees in the decision-making process, which is highly valued by managers in the organization. Incorporating CRM into SCM can prove to be crucial in improving planning based on involving employees in various planning strategies and equipping them with skills in the form of continuous training that enable them to adapt to changes, as the SCM environment is very broad and constantly changing. .
CSR can facilitate the effectiveness of the SCM process in the public sector through assessing the impact that their activities have on the general public, i.e. poor service performance; fraud and corruption; maladministration which has a negative impact on public image. Management theory can also be applied to SCM in the public sector as it forced managers to possess valuable skills to enable them to develop a practical solution to solve a problem regarding the realities they may encounter. In general, the lack of effective implementation of SCM in the public sector is linked to the lack of skills and expertise of SCM practitioners, resulting in fruitless and wasteful expenditure of millions of rands of taxpayers' money.
Furthermore, the principles of management theory i.e. planning, leading, organizing and controlling are very important to enable the effective implementation of SCM as all these principles are meant to improve effectiveness and efficiency in any organization, p .eg, public, private and non-profit organizations.
Conclusion
Recommendations
The risk section of the DPW-PMB may also schedule quarterly risk assessment verifications of the SCM process, as this field is constantly changing and broad, to identify opportunities of new potential risks. The Finance Department of the DPW-PMB should play a leading role in ensuring that appropriate and relevant budget management frameworks are effectively developed to create understanding and adhered to at all times by officials within the Principal Directorate: Chief Financial Officer, which consists of the financial department, Internal Control, risk management and SCM. Managers are responsible for leading the organizing role by designing relevant strategies to accommodate and inform junior staff members of their roles and responsibilities as key players of SCM in the DPW (PMB).
This may be possible through the involvement of junior staff members in the planning processes as they are the main persons involved in the operation of VKB. Their inclusion in broader planning sessions will make them more vigilant and see themselves as part of the solution which will improve coordination within the VKB section of the DPW-VMV. VKB senior management and middle management are responsible for building capacity to ensure the sustainability of VKB department.
Mentoring programs can be beneficial if used correctly, and SCM managers must learn the art of passing on skills to new staff members in order to ensure continuity in the supply chain. Suppliers should also be trained through available supplier development programs to promote their development and sustainability in the industry. Top management and middle management of SCM are charged with the responsibility of finding solutions to problems and must constantly apply the general principles of organizational theory, i.e. planning, organizing, leading and controlling in order to ensure that they are able to adapt to change.
Other management theories, as envisioned by resource dependence theory, customer relationship management, and corporate social responsibility theory, can also be used to improve efficiency in the SCM implementation process in DPW-PMB.
Areas of future research
34; Supply chain management: more than a new name for logistics," The International Journal of Logistics Management. 2002), "A review of progress in the adoption of supply chain management relationships in the construction industry," European Journal of Purchasing and Supply Management. The research to be conducted is intended to explore the challenges and possibilities of supply chain management at the Ministry of Public Works.
To determine whether the DPW-VMV has proper plans and processes in place for effective implementation of Supply Chain Management System. To explore the role of Supply Chain Management Policy Framework and its adherence to its procedures by the DPW-VMV. To assess the level of understanding of Supply Chain Management by staff in the DPW- VMV.
You are invited to participate in a research project entitled, "Supply Chain Management in the Department of Public Works-Pietermaritzburg: Through your participation I hope to understand the following: firstly, the role of Supply Chain Management Policy Framework and its adherence to its procedures by the DPW-VMV Second, to assess the level of understanding of Supply Chain Management by staff in the DPW-VMV.
The results of personal interviews are intended to contribute to improving knowledge about efficient implementation of Supply Chain Management in the DPW-PMB to improve service delivery.
