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Directory UMM :Data Elmu:jurnal:J-a:Journal Of Business Research:Vol48.Issue3.2000:

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Table 2. Phase Two: INSQ Scale Development and TestingProcedures
Table 3. Factor Matrix for SERVQUAL Items, After EFA
Table 4. Factor Matrix for INSQ Scale, After EFA
Table 5. Goodness-of-Fit Indices for SERVQUAL and INSQ Scale
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Directory UMM :Data Elmu:jurnal:J-a:Journal Of Business Research:Vol48.Issue3.2000:

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