Directory UMM :Journals:Journal of Operations Management:Vol19.Issue3.May2001:
Teks penuh
Gambar
Dokumen terkait
Learning through service failure (LTSF) was found to have a significant positive effect on perceived ser- vice quality (PSQ) highlighting the importance of customer complaints
Results for the random effects probit model are shown in Table 3. The sample size was 3255 observations and 773 GPs, after the deletion of missing values for the dependent variable.
In a gift-exchange experiment, we find that subjects respond with more generosity (higher effort) when wages are determined by a random process than when assigned by a third
In general, it appears that over- time tends to be used only when the capacity constraint tightness is high with either a tight setup reduction budget constraint or a high setup
Hill, The optimal production and shipment policy for the single-vendor single-buyer integrated production inventory problem, International Journal of Production Research 37 (1999)
The few sellers who claimed no arrests for crack sales or possession reported being scrupulous about limiting their sales to known persons, carefully assessing every buyer as a
